Steve's Automotive Specialists - Orem

Customer Satisfaction is a priority here!

After being a happy customer for quite some time, I was ready to write off Steve's Auto due to a terrible experience. They do have some highly qualified and great mechanics, but it only takes one bad one to lose a customer.

I brought my truck there for a driveline issue and they tried to sell me a new transmission for $7000, without showing me any evidence. I was furious and felt ripped off vowing never to return. To my surprise, Jared reached out and he was very apologetic, understanding, and made things right. He was honest and respectful. He won back my business, and I will give Steve's another chance.

It’s not every day that a business goes to these efforts to ensure customer satisfaction. I strongly recommend giving them a try.

I went and got my oil changed and tire rotation at Steve's Automotive and had a great experience. The guy's were very professional and efficient in getting my car serviced. I will definitely be back.

I’ve been here a few times now and this shop has always done a great job. I’ll definitely continue to come here with my car. Thanks for taking great care of it!

I’ve had a rear diff fluid change, two oil changes, and a transmission fluid change here. Zero issues every time.

Great prices for oil change! And it was done within the hour. The waiting area isn't anything fancy, they provide free wifi and free water. You can see the technicians work on your car through the window which I always appreciate. They show you pictures and let you see what they're looking at if they recommend a service. The inspection seem thorough as well. I'd come back again.

Laramie and Eric were super helpful, fixed my car up efficiently , gave me detailed information, and were super friendly. Plus, they give good deals! Would recommend 10 out of 10.

I got to use your Kia for two days. That was very helpful. You were sending messages to my phone when I was in the waiting room. You have mouths and I have ears. Communication could improve. But it all ended well

New favorite!! They were honest and thorough. I can’t recommend them enough! Went for a prepurcase inspection. Lemroy gave me a run down of everything’s condition with photos and when they estimate it needs to be replaced.

The employees here are so friendly and engaging. They care about quality work and being personable. Would definitely recommend.

Great Experience(s) recently at Steve's Automotive Specialists in Orem. Initially brought a car, that my son was looking to buy, in for an inspection. It was super thorough & ended up saving us from buying a lemon. Great service and attention to detail, followed up with our conversation with Eric afterwards. He knows his stuff and took ample time to make recommendations and offer help for my son. Huge bonus.

What was most impressive to me was what I was able to observe while sitting in their waiting area during our inspection. The care and professionalism delivered to all customers, over the phone and in the shop, was impressive. They didn't know they were being observed, yet they still took care of the customers!

It was so good I booked an appt for my LandRover the next day.

We met a guy at the front desk. He was very nice. Got us all figured out what needed to be done and then they actually got some stuff done that night. Finished it up the next day. And THANK YOU.

Unlike other places I’ve been to, Steve’s really gives people a positive and friendly vibe. They are transparent and do offer their best performance. The prices are very reasonable. Can’t recommend this place more!

We will definitely go back to Steve’s Automotive!
A great experience! They were very helpful & friendly! They listened to our concerns & asked follow up questions! They clearly explained what the issue was with our car & even provided photo evidence! They were honest & trustworthy! Their online system is thorough & easy to navigate! Overall a positive experience!
We definitely recommend them! We feel confident in driving our car after they completed the work!

Great work. Took the time to send me pictures of the pblms my car had. Made sure it was fixed the way it should be. Definitely will come back again.

I do not have enough good things to say about this place! It is the only place I’ll take my car in Utah. Seriously.

As I am a student, they have always done such a thorough job at a reasonable price. They also get it done in a very timely manner. They always give you a call to let you know when your car is done. The workers there are honest, nice, and great at what they do! I have never left Steve’s disappointed. I brag about this place to everyone and I HIGHLY recommend choosing Steve’s!

At Steve’s automotive they are very kind and sweet, they are very professional they can help with anything that you need and they are very great at customer service ! I highly recommend them. There amazing !!

I had a great experience here. I brought in my vehicle in for an AC check. They assessed everything quickly and communicated with photos and info about the issue, which was awesome. In the process I found out my extended warranty would only be covered through a dealership, unfortunately. They completely understood and didn’t charge me for the assessment, or for returning parts they had on order. I’ll be bringing my other vehicles back here! 10/10 service.

I had some serious leaks happen abruptly and was struggling to find someone who could take my car in soon. Steve’s was able to take me the next day, and was prompt about getting back to me and letting me know how things would work. They had a great system for leaving my car before hours, and were great at keeping me in the loop! They explained everything well, and the quote they gave me was very detailed. I don’t know a ton about cars and pricing, but it was really helpful to have the breakdown. They were also willing to answer my questions about why something was recommended, and didn’t make me feel pressured to get something. My car’s almost done, and the experience so far has been great!

One of the best auto shops out there! After going to various shops for problems with my car, I found Steve's Automotive, which provided the best care for my car, did a diagnosis, provided me with quality parts, and ensured I received the best service. They build good relationships with their customers and are very honest. My experience with the work they performed was very positive. I would definitely come again!

They performed a pre-purchase inspection for me and were extremely thorough. It gave me a lot of confidence going into one of the biggest purchases of my life.

We were in a time crunch and they were able to take care of us even though they were busy. I really appreciate that, and the car works great. Thanks!