DEPENDABLE PLUMBING

Our water heater died right before the weekend. Dependable Plumbing gave up a beautiful Saturday to install a new Noritz tankless system for us so we could have an unlimited hot water (our family of 6 is very thankful for that). Charles was very responsive and presented us with several options at different price points. His 25 years experience in plumbing definitely shows. I love working with smaller service businesses where the person you initially talk to is involved in the project, versus the large companies where you never talk to the owner. Highly recommend them for any plumbing needs.

I have used Dependable Plumbing on multiple occasions. Always satisfied with the communication when they've been on jobs I've booked with them. Also haven't had a complaint from any client on the work that was completed and I never had to ask them to come back and correct anything. Charles also made a personal house call for me to correct an issue and was in and out in no time. Great staff, great service, hard working 5 *. Dependable! It's in the name!

By far the best Plumbing Company we have ever used. We are so very thankful for Charlie and his Team for all their help!! Would highly recommend them.

Wow. Ryan and Dylan did a great job. explained what the problem was, fixed it and were so pleasant to work with. Will be using Dependable for all plumbing issues in the future !

They need to change their name to integrity plumbing. The owner Charles, was incredibly honest and had the integrity you’d expect for a great company and owner. He oversaw his technicians and they were good too

Dependable plumbing installed a dishwasher and two water shut offs for us, and I can tell you they are now our go-to. They were punctual, their communication was top notch, and they care about what you are trying to accomplish, not just getting a job done. Their pricing was more than fair as well. I couldn't possibly recommend them more.
UPDATE: As I said before, they are now our go-to! I had them come out on short notice and install a sink with our new countertops, and while they were there they did a couple of extra small jobs we asked for. Just like the first time, top notch. I won't even consider calling anyone else.

I highly recommend Dependable Plumbing. Charles, Jerry and Ryan spent the day at our home on a huge job installing a gas line for two dryers as well as new plumbing for a new washer. They did a meticulous job and it was obvious they are skilled perfectionists. Will definitely be calling them in the future for all our plumbing needs.

Hire them...

I cannot say enough good things about my experiences with Charles and his team at Dependable Plumbing. It’s so refreshing to work with folks who say what they mean and mean what they say. They are a squared away crew you can trust.

When it came time for me to get a water main replaced (no small job) Dependable plumbing was the first call I made when I was getting quotes for the job. Given my particular situation and background I had a pretty good idea of what fair market costs would be for the job and not only was the quote right in line with reality but the fact that, in my particular instance with no major roadblocks or surprises, the quote was just what was owed at the end of the job was also fantastic.

Charles and his team were incredibly conscientious, competent, timely and reasonable.

They did for me what’s so rare to see in businesses today. They hit the trifecta of value, professionalism and quality of work… When in doubt go with the Dependable option, Go with Charles and his team at Dependable Plumbing.

This is hands down the best plumbing company in Springfield. They installed a new water heater on very short notice and were so professional, friendly and cleaned up after the job. We are more than pleased and will use them for all our plumbing needs!! Highly recommend!!!

Was very pleased with the great and timely service I received on n getting my water heater repaired , and on very short notice! Highly recommend this service!

I want to give a huge shout out to James and Eli with Dependable Plumbing. We had a horrible situation with a very unruly tenant, but had to get the toilet looked at. James and Eli were so patient and professional! I don’t think any other company would have tolerated what these two did. Thank you so much for your help and professionalism!

Great crew! They were fast and kept me in the loop on everything. They were brought in to help on a project from my contractor so I know they are trusted and do good work.

Awesome work highly recommend for all your plumbing needs!!

Charles is great to work with! Very responsive, top notch service, and they do an awesome job! I would definitely recommend them to everyone!

They got all of my repairs done at a reasonable cost. Ryan did good work.

Very satisfied with their service. Was here on time. Finished job and cleaned up work area. Reasonable rate. Will definitely call again if need be.

Charles and his whole team always do a great job!! I highly recommend!!!!

Charles and his team are among the best in Springfield! Highly recommended!

Great company! Very professional! Quality service! Would recommend this company to everyone!

Charles does wonderful work!