Harrell's Tire & Auto Service

Previously had my car at another shop for an entire month. Took it to Harrell’s and issue resolved in 3 days. Anne was great with communicating with me. They send you pictures and detailed descriptions of the problem. Brandon was great with the follow up, checking in after I had my car. It’s worth the money because they don’t give you the run around. Clear communication, which I appreciate.

Kristen (and her team) were outstanding! She promptly responded to my inquiry about my repair, got me scheduled quickly, and handled checking my vehicle in and out with the highest level of courtesy and professionalism. When I had additional questions about my repair, the service technician came out, showed pictures, and explained his work clearly and in a language even I could understand!
WAY TO GO!

Dealt with Kristen, the service writer and she took care of my 2008 Toyota Tundra TRD, had to replace my water pump and radiator. She kept me informed when parts arrived and when vehicle was started and completed. She even took me home when it was dropped off. The work and service was great. Highly recommend !

Great customer service. Very helpful Explaining exactly what needs to be done to my vehicle. And help me develop a plan of how to get the issues taken care of

Harrells is always professional, courteous, and timely when it comes to any and all automotive work. Everyone is very knowledgeable, hands on, and flexible; ensuring the perpetuity of a satisfied customer. I am certainly one of them and will continue to patronize this business. Thank you all so much.

HARRELL’S was by far the best mechanic shop I have been too. I had an issue with my Kia Sorento that they weren’t able to work on but went above and beyond to help me understand the diagnosis and make arrangements for me to take the car to the dealer to ensure that it was covered under warranty instead of me paying out of pocket. Typically the service they render costs about $150 and was waived due to the inconvenience of not being able to provide service for the issue. They are unbelievably honest and I will recommend and return in the future for any service needs! Thank you so much for your customer care, five stars isn’t even enough!

This shop is amazing, thank you so much to the service advisor Kristen for getting my car in asap. Also thank you to the technician Chris who was able to fix everything on it just in time to head out of state. I will be back!!

Anytime I need repairs I will definitely go to Harrell’s. Their team of professionals are both efficient and proficient. My car is now running smoothly and we couldn’t be more pleased. Thank you.

Both times I've came here, they've gone above and beyond to handled issues with 1 of my cars. I'll definitely be back again soon. Great service all around... dood!

They have been working on my 89 Ram charger twice now. All around best shop in town. Always keep you updated and great quality in the work they do.

This was my first experience with Harrell’s Auto Service today. Ericka was very helpful and gave me options to stay/wait or have their company shuttle service take me to my destination. The team was able to thoroughly inspect my car and give me a break down of each item that needed repair. They also provided photo images of each damaged part. I needed my brakes serviced and they were able to fit me in for an appointment the next business day after calling. This location was able to accept synchrony car credit although the process with customer service was a long journey. All in all, I was satisfied and able to walk out of their business with my repaired car brakes the same day thanks to Tyrone (mechanic), Harold and Anthony ! They stayed over later to help resolve the synchrony car credit card issue which was delaying the completion of my transaction. Thank you so much for the extended help guys! Y’all are okay with me.

Today I felt like royalty. Kristen and Randall were so kind and attentive. They both went above and beyond their responsibilities to help me. I recommend this location to senior citizens like myself and also to those with disabilities who require a little extra help.

Thank you guys for making my experience great.

This is the Best 1 Stop shop in Town , the Quality and Service is Top Notch!

Honesty Quality of Service Not overpriced and a family friendly experience every time.

Take my Advice and bring all your cars here tell your family friends , Maria the Manager is Amazing!!!! Larry is my Favorite Master Technician 😏

Kymberly F.

Everyone was very friendly, helpful and informative. Clean facility and I was out of there fairly quickly. All the employees that I made eye contact with said good morning to me and I think that goes a long way.

Other than my Mazda dealer for specific problems, Harrell is the only place I've taken vehicles over the years. The staff is welcoming, the mechanics are knowledgeable and easily explain the each service or concerns the customer may have. I highly recommend them and have referred my friends to them
Thank you Harrells for taking care of my 4 wheel baby

Harrell’s doesn’t seem like much in passing. However, I received the best costumer service, professionalism, dedication, and a constant strive for perfection that I’ve received in years!

Hats off Harrell’s. You ROCK!

When I took my SUV to Harrell’s I told them what was going on with it. They test it and Ericka, called me to let me know what they founded . I gave them the approval to repair it. I met the technician Chris, that was doing the work on it. It was repaired in two days after they got the parts in. The staff was friendly and professional. I have used them for years and so have my workplace I would recommend them to friends and anyone in need of auto service.

Great service by all. Was greeted by 2 wonderfully pleasant young women and service associates. Job was completed in a timely manner. Will recommend Harrell's to everyone I know. Thank you all so much for being proud to do a good job... Naomi Roes

I have always sed the Harrell's on Buffalo Lakes Rd off of Hwy 87 and they've always been amazing with taking care of my vehicle needs and not wanting to rip a lady off. Same this time on Raeford Rd Fayetteville NC my first visit at this location going towards Raeford NC. Amazing service as I'm use to. My car is well maintained and I'm very happy.

Of Course The Service Is Prompt & Convenient Even While The Store Is Pact With Customers As There Are Even More Associates Available To Assist & Are Forthcoming, Knowledgable & Very Informative!! There's A Reason Why Harrell's Has So Many Customers ... Service - Service - Service!! The Newly Outfitted Waiting Area With Conducive Amenities Such As Comfortable Seating, Conducive High Top Work Tables & Stools, Televisions All Make Waiting For Lengthy Services Very Convenient & Keurig Coffee, With Assorted Flavors ... Really???... Where Else Will Such Great Amenities Be Provided?!!.. The Service Personnel Are Very Informative & Provide Professional Service .. "Chris Is Seriously On Point ... I'm Jus Sayin!!!"