C.A.R.E. Services

I am SO happy someone referred me to this company for a carpet cleaning. A different company blew me off and never showed up after I had already removed all my furniture from my living room to have it cleaned. I called Care services, she gave me a price over the phone, and managed to squeeze me in same day when most of the appointments were weeks out. My carpet looks amazing & the guy who came to clean them came on time, was personable and professional. Would highly recommend

It's not a pleasant time when you need restoration services, but if you do, call C.A.R.E Services. Prompt and professional mitigation work was performed to stop further damage caused by a water leak and the subsequent flooring and drywall repairs were exceptional. Neill is an excellent Project Manager. Raleigh, NC September 26 2019.

This company is great to work with. They were very helpful and informative. I had a leak that was causing water to come into my closet, apparently it was leaking near the P-trap under my shower and had made a mess. I got a plumber out and called C.A.R.E Services. They informed me of how quickly mold can start to appear and how important it was to start drying it out. We got them out as soon as possible and everyone was great! They made sure I understood everything going on and helped me with the insurance part of it as well. We also had them do the reconstruction part because we were so impressed with them. They do top grade work and they really know what they are doing. I highly recommend them. Thanks C.A.R.E Service's!!

I had my Anso Nylon carpet cleaned by Colby yesterday. Nobody pressured me into using my homeowners insurance. The carpets look exactly as they should after being cleaned. I spoke to three employees and the owner. Seems like they run a business and not a charity. Also, someone was available or called me back within a few hours if had any questions. Thanks for the great job Colby and Adam.

I cannot say enough good things about C.A.R.E. Services! Their sense of urgency, customer service, knowledge, and highest standards of quality saved me thousands of dollars and got me right back on my feet in no time after my flood. They were a pleasure to work with during a very stressful period and were extremely reliable. I honestly don't know what i would've done without their assistance. I would recommend them to anyone in need of their services- you can trust that you will have an excellent partner to get you thru your situation. Thank you C.A.R.E Services!!!!!!!

We had our dryer vent and our carpets cleaned by CARE. What an amazing experience! Not only did the vent cleaning solve the problem with our dryer but our carpets came out spotless. I would highly recommend CARE for any restoration and carpet/vent cleaning!

C.A.R.E. Services was excellent to work with from start to finish! They responded promptly to an emergency clean up and came out within 2 hours of my request for help! Excellent service and communication!
I would definitely use them again.

I needed custom rug cutting and cleaning for my carpets. CARE went above and beyond and treated me like family. I will definitely be using them again for carpet and tile cleaning!

Excellent hometown business. From beginning to end, we were treated like family. Knew exactly what we needed even when we were unsure. Their opinions and expertise puts them leagues above any competition in the local market. Will use again and refer to others.

I was recommended to CARE Services for a rental property by a former employee of this company. My issues is a rental property that has black mold everywhere and has to be completely gutted.

Yesterday - Within an hour of speaking to customer service, the owner (Adam) reached out to me on a Sunday afternoon and was so helpful in explaining the process of how I can get started to fix the issue.

Today - By 10am Monday this morning, he already had his team in my unit identifying the issue and determining next steps. For my benefit, he sent out someone to take drone images of the exterior of the unit (HOA owns) should it help me in the future.

The professionalism, and go-getter nature of the individuals I've had the pleasure to work with of this company has far exceeded any expectations. Very rarely do you come across such an experience. I would be glad to update my review once our services are complete.

Professional and handled my emergency in a timely and efficient manner I thought communication was very clear and understood everything that was going on and CARE acted as a bridge between the insurance company and myself so that I didn't have to deal with long calls and wait times highly recommend them wouldn't think of going to anybody else

CARE was a fantastic company to work with! Excellent, high quality work, and great customer service as well!!

Great job! The two guys that came out to my home were very nice and professional.

Great company, with great folks working there! Highly recommended

Best staff...

place is great

Disappointed. This company was recommended by our dealer to clean a room sized rug as part of the regular Stainmaster warranty process. There was a small coffee spill which we had remediated with the Stainmaster products. They advised they had to take the rug to their shop. When they returned the rug to us after about three weeks, it was not clean and they came back to our home and attempted to spot clean. The back of the run was dirty - almost as though they had laid it out on a floor. The advised us that when they clean the rug, they had to hang it to dry.

The individuals with whom we worked with were very polite and prompt. However, the ultimate service was (a) not good and (b) extremely overpriced.

Since this time, we have obtained referrals directly from the carpet manufacturer - Invista, and have rec'd multiple quotes - all of which about 1/3rd of what we were billed by C.A.R.E. We have selected a company, and they have performed their services in our home. However they agreed that the back of the rug was extremely dirty.

It was probably my error to ask a restoration company to clean an area rug, but at the time, this was based on a recommendation from the dealer. I would not recommend them for area rug cleaning.

Plumber referred them to remediate mold caused by washer overflowing they came and said mold gone i asked several times and since selling house very important they did not remove all mold homd knsprcter found more i contacted care and very rude person said i did not eant all mold removed just unreal and total bs

They originally quoted my mother $450 to basically remove the water and dry out the crawl space underneath her house. She asked how much she was supposed to pay monthly and the lady she spoke with told her there was no set payment as long as she paid something it was acceptable. The work was done in February of 2023. March she paid them $100 then April she paid $50. She has yet to pay this month because she got a statement in the mail saying that they put a lien on her home! Now they are demanding the court fees so now the price is $650. They didn’t even acknowledge the payments she has made! She is going Monday to seek a lawyer for legal advice. She hasn’t missed a payment and her credit which they know they did a credit check is amazing! Please for your families sake do not use this company. They will try to screw you over in every way they can. Highly don’t recommend.