Memorial Hermann Memorial City Medical Center Digestive Health Center

I had a revision from gastric sleeve to Duodenal Switch with Dr. Ferrari at the facility. Dr. Ferrari and the staff at this facility are top notch. They anticipated any problems or issues which might arise and work hard to prevent. For example, they give anti-nausea medicine before surgery to prevent nausea post-surgery. Also, they use the lasted research to prepare for surgery, during, and post surgery. For instance, hydrating the evening and morning of surgery helps prevents many post-surgery issues like nausea, vomiting, etc. They made sure I was super comfortable not only physically with space-age like blankets, but mentally, constantly reassuring and being gentle in manner. I had no complications post-surgery due to all of their knowledge and prep.

This was my 11th surgery in my life and by far the best experience with a surgery center. Highly recommend.

Presented for my first ever Colonoscopy along with an EGD...I was terrified to say the least...everyone who had anything to do with me from the moment I walked into the facility was genuinely warm and caring...hospitality started at check in desk with Safra where I was immediately offered and given a warm blanket after commenting I was cold...the 1st clinical staff member who came to me was Chelsea and she was an answered prayer...she has a heart for what she's doing there and truly cares to make you feel comfortable...the 2nd person I met in the holding and review area was Hugh, one of the nurses...he was also an answered prayer in how he made me feel relaxed...others who worked with me once taken to the procedure room were nurses Vicki and Julie, Anesthesiologists Dr Cormier and Lilly all of whom were instrumental in their own way of helping me get settled and feel comfortable...I will forever feel grateful this was where my Dr, Katherine Nguyen, wanted to do my procedures...THEY ALL GENUINELY CARED ABOUT ME AS A PERSON!

He is an angel I'm still alive thanks

Kkkkkkkk

Excelent care.

Dr. Krishnan is my doctor and is a very good specialist. I am not as happy with the staff.

The man with rubber glove was surprisingly gentle.

I have been going to Dr. Krishnan for over 12 years and really liked him. His staff is a different story! Nurses are rude, not helpful with setting up procedures, and good luck getting assistance for medication when there is a prescription issue. I quit going to the Memorial office 2 years ago due to staff and went to Katy office. Decided to give it another shot at Memorial office and still no change just more of the same rude people. Dr. Krishnan is a good doctor but has forgotten several times to note chart for tests. Nurse says I have to make an appointment to come back and ask Dr. Krishnan about the tests.

I went in for a routine vasectomy 10 months ago and am still having infections in the area of surgery that the doctors aren't solving. My dad and my friend both said that they had no pain of any kind 1 week after their vas'. They insist that the infection is not related to the vasectomy, but I am the picture of good health...and have never had any issues in the testicle area before the surgery.

To compound the matter, the doctor that did the vasectomy is not in the office consistently, so my appointments keep getting switched to other docs. None of the docs seem to have a full picture of what is going on because I don't see them more than once.

And as a cherry on top, I have never been seen by a doctor any sooner than 1hour past my appointed time. I am not exaggerating, I even had to wait for an hour when I showed up before they opened...because they had a "scheduling error". My longest wait was 1hour 30 mins in the waiting room and then another 20 minutes in the examination room.

To be fair, the doctors seem capable. Mine was a younger (40-ish) male and had good personal skills and seemed proficient at what he was doing. Someone needs to have a serious conversation with the scheduling department.

RUN FROM THIS FACILITY! I WAS LEFT UNTREATED AFTER A PROCEDURE AND IN EXCRUCIATING PAIN. THEY COMMITTED AN UNCONSCIONABLE ACT BY NOT TREATING MY INFECTION! MY MOM HAD TO TAKE ME TO AN EMERGENCY ROOM TO GET PROPERLY TREATED!