Pet Supplies Plus Houston - Memorial & Kirkwood

The staff here is so friendly and they’re so sweet to my dog every time I bring him in. I love the self-service baths for the price and the convenience! Courtney groomed my boy yesterday and he looks amazing for the holidays. If you need someone experienced in double-coated grooming, go see Courtney!

The groomers are very good, but the best part aside from the quality of their work is that they have a good understanding of my dog’s needs. He has a bad back and they took care to ensure he was not in pain during his grooming session. 10/10 would recommend!

I took my two long hair corgis over to PSP. Angela did both of them and my dogs look absolutely fantastic. She was so pleasant on the phone. All of it was amazing. I’ve never been happier with a grooming job.. These type of people is what helps separate each store/company from all the rest. I will be back, no doubt about it. It’s nice being able to trust someone with my babies:) 10/10 service.

Hands down, the best! In a world where customer service is a lost art, the staff at the Memorial location are top notch. The staff is always friendly, welcoming and professional. The groomers are incredibly caring and do an amazing job. Our pets deserve the best and this is the place. Kudos Mark to you and your entire team.

We love Courtney at PSP! She is amazing with our ECS. Great quality work and my dog enjoys getting a bone after. :)

My first experience was exceptional! Murphey was very helpful, kind and knowledgeable! She helped me find the best products for my pets. She made me feel comfortable, most places I go now, customer service is horrible. But she ROCKS!! Thank you Murphey 🫶🏽

Boy, am I stoked Pet Supplies Plus moved into my neighborhood! This place has the best customer service (and they are all younger adults)!! The store manager must press the importance because it is very noticeable. Every time I enter, I am pleasantly greeted and offered assistance immediately. This is important to me and I very much appreciated. A lot of places now days don't focus on customer service. They have exceeded my expectations on all my visits. Prices are in line with other pet supply stores, but the location and service is what really sold me. I purchased some swim socks for my Boston this past weekend. I'm happy they care regular items (food, treats, toys), but also carry accessories like swim socks. Keep up the good work. There's no way I am the only one noticing and enjoying! You have my business for sure! Thank you all!!
(side note: the swim socks work great! My 6-year-old Boston is 11.5 pounds, so I got the x-small size verses the medium recommended on the package. She's smaller than most BTs you see. Her paws were protected from the hot pavement around the pool when running after toys.)

We just found this place. We love it because they don't upcharge on most things. People are friendly and great clean stores. Self-service bath and blow dry. There is plenty of variety on foods.
The only con is their beds and crates are on the higher end, price wise. If they keep their prices lower, I guarantee 💯 they could beat out Petco & Petsmart with ease. They do have grooming, but I didn't see anyone working. Raw food to bakery items. Customer for life here.

We took Orbit in today, he is a small rescue dog but he would not let us touch his ears, eyes or mouth😠We talked to Ms.Kacey and she said she thought she could take care of him. He was matted and you could not see his eyes which were full of sleep that had matted. She was so gentle with him and when we came back to pick him up Kacey had worked miracles, he was a different dog, you could see his eyes and his ears were clean. The really weird thing is he now lets us touch his face! Kacey is totally amazing and we will be back. He must have been miserable and is now so much calmer and happy. Thank you so much for the amazing makeover not just on his fur but also his personality. Logan

Amazing customer service and experience! Took my daughter to buy her first pet fish and the people there were so very helpful and nice!

Hope was a great store employee and helped me find treats to ease my dog on his first flight , she's also a fellow chicagoian lol . Thanks again Hope

These girls are absolutely wonderful the guys too. the short one who has like 3 dogs three cats she’s so knowledgeable on all the products. Dana is also very knowledgeable and super sweet best customer service i have seen in a while she’s knowledgeable and honest. And will literally help as much as she possibly can. Highly recommend affordable prices and they remember their customers. This store is definitely passed the vibe check

We took our Cavapoo Penny for a grooming and spa package this past Saturday. Courtney was so kind, explained all the services well, and did a wonderful job with Penny! It is so convenient to be able to call and get a same-day appointment also. We will continue to work with Courtney. Also, when we checked out Ryan was so friendly and helped us find some products we were looking for. The entire team at Pet Supplies Plus Memorial went above and beyond. I highly recommend this local business to take care of all of your pets needs!

The two young men who were working were helpful, knowledgeable, and they asked about our cats and they cared. I had placed an online order but when I kept looking at their website I saw that they have Fancy Feast for the same price as the grocery stores and they had new flavors. My cats are crazy about liver flavor and there were 2 flavors not just one. The store is fully stocked unlike the grocery stores that run very low on cat food and especially the name brands. I bought 26 cans! I found Ever Clean cat litter at about half the price and a big bag of Iams in the variety they need. We're hooked and we'll never get our cat supplies anywhere else. My husband and I are so glad you are near our house. Tommy, Scampy, and Fuzzie are very happy we found you!

We came here for Lindsay. She is so amazing with our pets. Top notch groomer!

My man Jason (a fellow artist I met) does a great job managing the store. His employees have a great respect for him and all seems to enjoy their jobs. They are VERY KNOWLEDGEABLE and very polite. Not to mention they are having a CRAZY HIGH PERCENTAGE OFF ALREADY REDUCED PRODUCTS!!! I'm talking 40, 50, 60+% off the currently reduced prices!!!!! My wife and I were besides ourselves. Thanks Jason (aka King).

This is our local pet store. They are super friendly, and always have good products in stock, both specialized and standard. Our go to pet store!

This place is awesome. My dog eats a special dry food and this is the only place that carries it locally. The employees are always helpful and friendly.

This is the place to go if you are looking for GREAT service, prices, products. Staff is always helpful and friendly. Sales are always on point.....I purchase Stella & Chewy's product for my dogs and it's pretty high priced in all other stores but here,,,,there is no price gouging, they make it affordable and always have sales on S&C and alot of other brands as well. Love Love Love this place. Thank you for making it such a joy to go in there and affordably give my dogs the good stuff!!

Jason here was so kind and helpful! You can tell he absolutely loves animals and is very knowledgeable. More folks like Jason should work at spots like these. Thanks for letting Valkyrie come out and say hi, sir!