Quality Auto Repair

Was in a car accident and got rear-ended so I took my car to Quality Collision. Although the other driver's insurance was paying for the repairs, Jesse and the staff were so friendly and extremely professional. Jesse set a realistic timeline and finished the day he said he would. He called me at the end of his day and waited a few minutes after closing for me to arrive. He did an amazing job and even detailed my car. I know a lot of places will do that but you can tell my car was in very capable and considerate hands! Not to mention, they had Enterprise drop off my car and had all the paperwork ready for me. And when I dropped the rental back off, they took the keys and even tried to call them to let them know I brought the car back. Hopefully I won't have to use them again... at least for a while but I would HIGHLY recommend them to anyone needing body repair.
Thanks so much to everyone there who made this process as easy as possible!

Bring your vehicle here when you need ANYTHING done. Recently hit a deer in my truck, was referred here by a friend, called them up and was able to bring my truck in the same day. Jesse was very personal and professional every time we talked. Explained everything in detail and was already familiar with dealing with my insurance company. They had my truck for a couple weeks and during that time I was kept up to date with frequent phone calls both from me and from him. Just picked my truck up and the quality is amazing. They had to color match a new hood and fender and it looks PERFECT and I couldn't be happier. And to my surprise they also detailed my truck inside and out. recommend this shop for any work you need done.

Recently took my car to Quality Collision in Waterloo, IL and had an amazing customer experience. They communicated with my regularly. The workmanship was superior. And I found the staff to be exceptional friendly and professional. I would highly recommend doing business with at this location.

Amazing service . Quality work. They above and beyond . Definitely the only place I'll go from now on. Highly recommend

Quality Collision is first class in every department. The facility is outstanding and a please to behold, decorated with examples of their craftsmanship in metal finishing, snazzy art work and humorous drawings. The office staff, Jesse and Nancy, couldn't be more welcoming, knowledgeable and customer centered
. They just completed a mechanical refurbishment of our Toyota Highlander guided by Jesse's skills and personal over-site to extend the life of our vehicle. I am writing this review partly as a thank you for what was a fine collaboration to accomplish the goal of restoring this fine vehicle to the roads of Monroe County and beyond. This is the second vehicle to get the "Quality" treatment. The first is still going strong. Thank you Qualitiy.

Amazing work! Got into an accident with significant damage and brought my car to them and just a little over a week it was done. Car looks brand new. Jesse is awesome and does amazing work! Highly recommend!!!

From the minute you walk in the door, you are treated very well! They have coupons sitting on the counter for common and routine services. Great results and my satisfaction with their attention to detail have made my entire family switch and have our cars maintained by Quality Collision. You get a straight forward no games approach and I would unconditionally suggest Quality Collision.

Jess is an awesome mechanic. Very nice person who is there to help you and not just make money. Staff is very nice especially the ladies at the front desk. Building is also very clean and neat. Would highly recommend going here.

Jesse and his staff always perform excellent repairs. Has always been honest and works with you on the problem. Only place I take my vehicles to to be repaired.

I rolled into their lot on a flat tire, and they replaced my tire with the spare in my trunk FOR FREE! I am now looking into getting a new tire to replace the temporary spare, and I am DEFINITELY asking them for a quote.

Had a couple issues in 20/20 then again 20/21.. went here both times.. had a very pleasant experience.. was notified about everything immediately.. was extremely satisfied with staff & owner & would definitely recommend this shop for future repairs! Good work, & timely!!

This auto body repair shop has been used multiple times with exceptional work so far. Worked flawlessly with our insurance company as well.

Very helpful and courteous, which is a breathe of fresh air in this industry. I believe I spoke with Jesse, and he is a class act. Would recommend them to anyone in the area.

Fixed my car door, and my oil leak. Kept me up to date very nice and helpful. I would recommend them.

Jesse and the shop went over and above to meet my expectations. I definitely recommend going there for any automotive needs!

Quality service at a fair price. The crew goes the extra step to get things right.

Work done as promised