Firestone Complete Auto Care

My paper work suggested a wheel alignment and I didn't see it until I arrive home. Wish someone had said something could've got that taken care of as well

Firestone FH corrected a problem caused by another site. The team was very professional, informative, and easy to work with. 5 stars!

Great place for tires and tire maintenance. I had a mid afternoon appointment but they call to say I could come in earlier. Got me in n and out for a rotation, balance, and alignment in little over an hour. I appreciated the timeliness and proactive management!

Had new tires installed, and they were a delight to work with, fast, efficient and thorough.

Came in for an alignment, and asked if they check my brakes. I asked that IF they found something wrong, could they fix it. They called me soon after to inform me I had no pad left on my rear brakes. They said they had time and parts. Great service!

Car had been leaking oil for years and no one bothered to give me a reason until I took it to Firestone in Fairview Heights and they suggested a dye job to find the leak. The turbo charger was bad and I can't lie, it was expensive. But they were still cheaper than everyone else. A couple of months later I had issues again and took it back. They kept my car for about 4 days until they found everything that was wrong. This time it was a gasket and they fixed under the warranty of my original repair. Special shout out to Kenya for the great customer service. She's professional, nice and keeps you informed about the status of your car. It also helps that they are open 7 days a week. This is now my go-to shop for my car.
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We had a flat on I64 on the way to go camping. . these guys are just up the road. They got us in and out fast. And for 118$. Very friendly and professional. We arrived at our destination only 45 min behind original eta.
Thank you Fairview Firestone.

I’ve been coming here for nearly 10 years and have almost always been impressed. (Not sure what was going on last fall when suddenly NO ONE I recognized was around plus the ridiculous overselling by Carlos made you want to slap him!). But I’m so happy they’ve got a totally awesome crew back again. I feel totally confident that I’m back to getting great honest service! You guys rock!

Had a tire going flat due to bad tread and a nail on our 2020 Chevy diesel truck. These folks got us right in and fixed up in no time and back on the road! They all deserve a raise!! Great friendly staff and outstanding service! Thank you so much for helping us ! ! !

These guys are great!! Really good deal with the lifetime alignment! Highly recommend this location. The staff is super friendly and they work fast. 10 ⭐

Had best prices for my tires and something was broken on my car hood latch and they fixed it at no cost to me because when they called and asked me about it.... I didn't know if it was already broken or not.... Exceptional service will def be taking my other vehicle there when we need service. Great job, great staff, great service! Cannot recommend enough.

Customer Service Rep, was nice and very helpful..

We had a rental car hauled here.the damage was to bad to fix so the manager took me to the enterprises up the street. He brought my wife a drink and food when it took me several hours to get a new car. Thank you so very much for looking out for her and my grandson in my absence. I would recommend all of St Louis to use this dealership.

Came in to check my right rear tire, the lady at counter was friendly got me in right away, the gentle that check my tire could not repair it he did prorate for a new tire, very happy for there friendly service.

I can't even begin to express how AMAZING this shop is! Along with their wonderful staff and awesome prices, you just cant go wrong. This place is and forever will be my go to shop for all of my car care needs! Thank you guys for all the work that you do.

Brought a set of tires and wheels from an online retailer, with no hassles whatsoever. They were extremely helpful, and swapped my TPMS sensors for no charge. The shop was clean, wi-fi speeds were good, and all of the staff were friendly and ready to answer any questions I had. They do offer Military discounts for Active Duty and Veterans as well.

Always a positive experience at this Firestone! The mechanics know their stuff and will help you keep your car in tip-top condition. Sign up for their email newsletters for regular specials on tires, brakes and general maintenance services. Firestone has a budget friendly payment card to help you spread your payments over a few months with minimal impact to your wallet! 🚗🚘💰💸💲 The location is convenient to the St Clair mall so you can drop your car off for service and walk the mall to pass the time.

Went in on Saturday 8/17/13 with an internet quote, and it matched the quote they gave me (so no upcharges on people who don't know - a plus). They even gave me some advice recommending me to a cheaper tire that would better accomodate my car. Scheduled an appointment for 8/19/13. A little long on the time to install the tires, but they noticed a few TPMS hassles, and they inspected the brakes and alignment of the car. Excellent customer service. Clean facility. Knowledgable.

I will be back for my rotations and the next set of tires for our other car.

Hello my son recently had a front end alignment at the firestone in Fairview Heights 10 days later on way to work front tires start squealing when going around turn when he got to work he looked under truck and the adjustment sleeve was all loose . He called firestone they said would send tow truck to get and took it back to their shop. They later called him and said it was a defective part after work him and I went there to talk to them. The man walked out we looked at truck and he said that a piece was missing his technician told him that it was a defective part we showed him what was loose and he agreed yes that was not tightened when they done the alignment I told him that the two front tires were worn on the Inside he said they would fix it we told him we wanted somebody that knew what they were doing he said the technician that did the work was no longer with them now they want to bill us for a tow and said We would have to pay for repairs

FIRESTONE HAS THE MOST EXCELLENT CAR CARE FOR ALL OF OF YOUR CAR NEEDS, THE SERVICE IS FAST AND THE TECHNICIAN TELLS YOU WHAT YOU NEED TO KNOW ABOUT YOUR CAR AND OTHER INFORMATION TO KEEP YOUR CAR IN THE BEST SHAPE FOR THE FUTURE. I LOVE FIRESTONE HAVE HAD THEY SERVICE FOR OVER 20 YEARS OR MORE. SO TAKE YOUR CARE AND TRY OUT THEIR SERVICE.