Waterfront Family Dental

Cracked my tooth and this place was able to fill it the same day, as a new patient. Clean and new equipment, nice place. Dr was joking around but It’s nice they’re in a good mood.

Dr. Rossow is an excellent dentist. He is smart, gentle and competent.

Dr. Rossow and his staff do a wonderful job. They are always professional and courteous.

not a negative review but for thoese wondering they do not accept medicaid

I went to Dr. Rossow’s office today for a routine cleaning. I have moderate to severe dental anxiety due to hypersensitive teeth from gum recession caused by clenching. I had a bad experience during a cleaning due to the dental tool causing sharp pains when the exposed root was scraped. I take excellent care of my teeth in spite of this sensitivity and routinely go to the dentist. I decided to give Dr. Rossow’s office a chance because I heard good things about him. That is why I was so shocked when he came in to examine my teeth and I was visibly nervous that he responded with outright condescension and zero compassion. I started to breathe deeply when he told me to tilt up my chin so he forcibly moved my chin up then said “Come on we’re not doing this today. We’re adulting today”

I felt this comment to be unprofessional and extremely insensitive. I am a 31 year old mother of 3. I am an educator in this community. I “adult” every day. If Dr. Rossow lacks the scruples and/or patience to care for patients with dental anxiety with compassion and sensitivity then he should advertise that on his website.
But of course he doesn’t advertise this character flaw, so I am writing this review to warn anybody who is nervous about the dentist to go somewhere else.

I’m sure Dr. Rossow is a competent dentist. His office is clean and well kept. His staff is friendly.
He just doesn’t have the compassion or patience for people who are anxious about dental care.

Thank you to the office manager for hearing my concerns and showing genuine care. I still felt the need to share this experience in the hopes that future patients who suffer from dental anxiety like I do spare themselves the trouble. I can only imagine the level of care I would’ve received if work needed to be done. Glad I found out who he is before it came to that.

Sophie M.

Not at all a dentist for kids. Extremely rude and unprofessional. This was our second time in the office and will definitely be the last!

They wanted to charge my husband $500 to clean his teeth WITH INSURANCE. I think they just try to max out what they can get from your insurance company and also get you to pay the absolute most for every visit. It's supposed to cost me $3 for a cleaning every visit through my insurance company so$500 was a bit overkill.

Disrespectful, and is not a dentist I would send my enemy too. Treats women and children with such a level of disrespect and arrogance! Do not go to this office and terrified my granddaughter. Should of talked to the parent privately not in front of child, such terrible manners.