Family Fare Pharmacy

I have never had anything but great help from the staff. All of them are very kind and helpful.

Pharmacists are very helpful in person and on the phone.

I've used this pharmacy since it came to town. Kevin was very helpful whenever I had questions regarding my medications. Jacalyn and Ashley have big shoes to fill and is doing a great job. Thank you, ladies.

Store pretty much same as any. Decent stuff, prices. 3 stars because teenage clerks could not be bothered to stop conversation to help a customer or even say hello.

We truly miss Kevin.

Perpetually rude.

Like every time you go here to pick up a prescription they act as if you're interrupting their day. Each time it seems like a huge chore and they seem irritated.

They also are kind of bad at it. Even with several hours to prepare, they still don't have it ready, or if given a day to fill it and an issue comes up with the script? They will simply not fill it and wait for you to show up. It's happened multiple times with the same med. Refill is ordered. It's not covered by insurance. They simply say, "Nah, I won't fill it." I come in asking to pick it up, get told it wasn't filled because insurance denied it. I say, "Yeah, makes sense, we've done this 4 times. I don't care, I'll pay the whole 30 bucks out of pocket." They look at you as if you're speaking an alien language and then tell you it'll be 20 to 30 mins for them to fill a prescription they've had for 35 hours. Total waste of your time.

By the 5th time it's happened I finally said something, got a shrug from the pharmacist, and just moved my scripts to Walgreens for home delivery.

With Bunte's, Meijer, and Walgreens all within 10 mins of this place, it's not worth it to go here. If you're looking for a convenient and pleasant pharmacy?

Look elsewhere.

I waited in line only to be told the pharmacist was leaving for lunch and the Rx that was called in by the doctor was not ready. Since a snow storm was coming in, I waited 30 minutes for her to come back and got back in line. When I got to the front of the line, I was asked to step aside because someone else had been waiting for a long time. Are you kidding? I told the tech I had been waiting over 30 minutes, but I was still asked to step aside. I stepped back up to the window after that person left and I was asked to step aside again. I had been waiting just like everyone else. I deserve the same service but I didn’t get it.

Rude and unprofessional pharmacists. Had a very poor experience here trying to get an emergency refill on a prescription. I was treated and talked to like I was an inconvenience and was asked to sit and wait for an hour after calling 2 hours prior and being told it would take no more than 45 minutes.