AT&T Store

Great service with Conner, the pixel person. I ordered a new pixel phone and took it to him to transfer my SIM card, I couldn't get it out. He was very helpful.

Jason took excellent care of my daughter and I. He was attentive and kind and was able to answer all of my questions. My daughter got the iPhone 14 & Jason helped us pick out the best priced accessories. Thanks Jason!!!

Very friendly knowledgeable service, better than expected!

Nathan was very helpful, extremely knowledgeable and fun to work with!

Nathan was very knowledgeable, professional, and helpful!

The average person spends 5 to 6 hours on their phone... so you could understand our frustration when all of the sudden one phone was shut off. Thankfully Hunter was someone who was understanding and accepting of our situation. He was very helpful the first time we came in for an upgrade, And definitely very professional, understanding and involved for our second encounter. I have yet, to upgrade my phone (due to personal attachment) but when I'm ready I can say we will definitely come pay him a visit for a new cell phone.

I'm a very happy customer came in with a broke phone and left with a Great working phone, sales representative was kind very clear about the process and quick

Nathan is knowledgeable, understanding & patient
Probably wouldn't have come back to AT&T if I went off had the fortunate event of his customer service skills

Excellent service. Very quick, very knowledgeable staff, got our issues resolved above our expectations. Nathan was awesome

Went in last weekend to completely switch over service for one phone and research Wi-Fi capabilities for our out of town home. Nathan assisted us and was beyond helpful, professional and kind. You go into those situations knowing it will be a rough hour or two and it wasn’t at all. It was pleasurable and Nathan was too notch. Great job.

I switched from my old carrier to AT&T. We had to get new phones, and new numbers. We were working with Jason and let me tell you he was very friendly,patient and helpful through the whole process. We were there for quite a while due to getting the phones, transferring data over from old phones to new phones. My phone old phone just didn’t want to play nicely so we were there trying to figure it out. While we waited Jason helped others in the store but never gave up on trying to get us up and going. Everyone there was very nice and helpful. It does get busy but they try their best to keep it rolling so you don’t have a long wait. Just be patient if there is a wait though, they will get to you as fast as they can and they are very friendly!

Very nice manager! Our phones were disrupted and the store manager called customer service and worked with them for 2 hrs to get the issue fixed

It was wonderful. Ross our sales associate was terrific. He helped us out with all our needs. He listened to all our questions and got the exact phone we needed. He was very helpful . He also took the time with us. He made us feel like he all the time in the world to help us. So if you need a new phone or AT&T issues go see Ross or one of the other staff at the store...

The reps in this store made my very frustrating switch from Verizon as easy as it could go. The dedication and help from each rep I dealt with was amazing, and I would recommend this store to anyone. I have high praise for the amount of time and help these guys gave me. I get 5g service in the same exact spot Verizon would only give me 1 bar of 4g service. AMAZING! I'm very optimistic about my future with the company. Thank you!

The coverage is better than Verizon and T Mobile.

I have been an AT&T customer for a while now and personally I think this company is by far the most inconvenient when it comes to being helped appropriately. However, the store mgr at this location is amazing! It’s not often you find HONEST sales people but there one is. She stuck through my return issue for three months and if it wasn’t for her honesty and her excellent customer service skills it would not be being resolved at all. Thank you att for hiring at least one decent hardworking individual!

Employees are very nice and professional

AT&T rep was patient. I did not know if they could help or not. I had bought a casting device online as my old one was not supported by my new phone. He checked the settings on my phone and then we came to the conclusion that the new cast device must have had a problem when it arrived. Then I purchased a new one from that AT&T store. I have not had a chance to hook up the new unit yet, but it does have a warranty. I expect it to work fine as my original one with the old phone had no problems streaming anything I wanted. Thanks.

The employees at this store are wonderful and fix what the supposed techs mess up when you call customer support. Customer support does not know what they are doing if you have a issue with your service go see the people in Cadillac and don't call 611.

Jason was Professional and Pleasant, well dressed and groomed. He totally answered all my questions.

He made my experience supreme. I look forward to coming back.

Thank you, Jason!