Monro Auto Service and Tire Centers

Had a 5:30 appointment, got there at 5:20. Wasn't busy. Nice guy greeted me and brought the car right in. Needed 2 tires. He told me the rear brakes were getting low which I knew. He suggested checking the alignment because the front tires were so bald. I expected he would say it needed to be done. He checked but said it was ok. I appreciated the honesty. I was in and out in 30 minutes. Would use them again.

Denis was excellent when I came in and explained my situation. He took the to the to ask questions to confirm my concerns. Took the car for a test drive and gave his assessment and recommendation. He was right. Gave me a quote and offered times to conduct the necessary repair. Came in the next day and spoke to Paul( equally professional). My car was done earlier than I expected. Good job gents.
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Had a slow leak on my passenger rear tire, looked up this place and drove it there after pumping the tire up. Paul was very friendly at the counter and gave me all the pricing and "what-ifs" for how we'll proceed (if the hole is in a repairable spot or not, and so on) and promised to call me soon. Sure enough, he called within the hour to tell me it was finished, and I was good to go. I'm definitely going back to this particular Monro service center for any of my future flat tire repairs!

Both mechanics did a very good job on my vehicle, they are very professional and very helpful. They anwered all my questions and was very attentive to all my concerns. I will definitely take my truck back for all services to them.

Had a punctured tire right next to a wawa, called this business, and Paul offered to stay open after hours if I could get my car there. Filled the tire at the wawa and got here just as it was flat again. He found the puncture ( side wall ) and gave me a new tire at a fair price quicker than I could write this review. God bless this place and God bless Paul

The manager here is friendly, helpful and very knowledgeable. The service is awesome which is why I continue to come back here.

Tires ordered quickly and installation scheduling was super convenient. Highly recommended dealer.

Miguel was honest and was able to get me a great deal to get the car back up and running. He will personally show you what parts he wants to fix and why.

I showed up not knowing exactly what was wrong with my car, but Miguel (the manager) was able to show me exactly what was wrong with my car and give me options on how to fix it. Instead of just telling me what he needed to fix, he showed me why it should be fixed and what parts that should be looked at.

Took my truck in for aftermarket exhaust installation kudos to Larry and his crew very professional job and great price for the tedious work involved. I would strongly recommend them for all you're services. Make it your first and last stop. You won't be disappointed.

Phenomenal staff and ownership, they really know what they're doing and got us in and out the door within 20 minutes! Thanks Paul!

So far good experience.Been in this place two times. Very polite and nice people. Reasonable priced service.

Shane was exceptional. Extremely knowledgeable and professional. Was very thorough and took his time to explain all repairs my BMW needed and worked to get me the best price. Along with the price, the repairs came out phenomenal.

Will be a forever customer here as long as Shane is the manager!

Manager Miguel and technician Anthony were terrific. They brought me inside and showed me all their findings in addition to the requested work, and even gave recommendations for following up on shoddy work that had been done in the past by other facilities. Miguel was very transparent and worked with me on a very fair price for the replacement of my brake pads, rotors, and calipers. Terrific experience overall, and I left feeling like my business was appreciated and they had my best interest at heart.

Awesome, Awesome, Awesome! I've been taking my car to Monroe for years but only for oil changes. I brought it in for an oil change yesterday and they noticed the front pads needed replacing which i knew prior to going in. When they quoted me the price i knew it was a fair price so i said go for it. He replaced the pads and noticed another issue, rather than call me back and pad the price by $100 he fixed it at no cost. He said it was his responsibility since he missed it initially. I now have a new mechanic. i highly recommend this place, he's fair and best of all very honest. I'm assuming this is new management

This was my first time visiting Monro Auto Service & Tire Centers. Originally from Rhode Island I was traveling through New Jersey and needed an oil change. I had been calling around to multiple places and everywhere seemed to either not have time that day, or gave me an appointment time for a future date. I desperately needed an oil change because I was already over designated mileage and the maintenance required light was on. I did not want to put additional miles on my car traveling back to Rhode Island. This would put wear on my engine and I had just bought this car! I was on a time crunch, and even contacted places like Mavis and Valvoline. Thankfully I came across this shop in East Brunswick. It was conveniently located to the area I was in jersey. I called and the manager Miguel was more than accommodating and allowed me to come in. He thoroughly explained what would be checked for this service. This included checking all my car parts, measuring and assessing my tires and doing a tire rotation if needed in addition to my oil change. As someone who isn’t really the best at knowing cars I felt like I was getting genuine and honest advice and not just being told information to rip me off. The environment of the shop was calm and professional, and I felt comfortable waiting for my car to be serviced. Once my car was being serviced, the actual worker was prompt and careful. I could see him working on my car through the waiting area so I was making sure to keep an eye out. He treated my car with care and I truly appreciated that. For my particular situation I did not need to haven’t tires rotated. They measured each tire to ensure that they were being worn down evenly and they were. Actually doing that service would do more harm than good for my vehicle. Especially when it comes to tires I’ve had experiences in the past with companies like Mavis who aren’t as careful with their clients tires. They will purposefully create issues so that your service is more expensive. That is not fair. Especially when you have clients who may not know cars as well, they are being taken advantage of. Miguel was extremely honest about what needed to be done. In the future when I need to get a service done I would immediately want to come back. Miguel even gave me his business card so that was I do go back to Rhode Island I could have his information. That way if I ever went to another shop or had questions I would have access to an honest and knowledgeable mechanic / store manger. I would be sure with him that I was not getting ripped off or that issues that are being said are there aren’t really there. I feel very thankful for that because this is my first car and I want to be able to take care of it as best as possible. Overall I rate this experience a 5/5. I got prompt service and my issues handled with my car. The manager went above and beyond explaining in detail what would be expected. He didn’t try to do additional services that were unnecessary. Finally, he offered his expertise even when I was not going to be going his Shop. That to me is excellent customer service and I only hope other shops would model this. He is also a psychology major so you know that he understands how people are and how to manage a business. I am truly impressed! He deserves to be moved up or at the very least given additional compensation for the time and dedication he puts in. I am not even someone who writes reviews, but I felt compelled to this time. Thank you again Miguel.

New management & team here is great! They do a thorough check on my car everytime I come in even just for something simple like an oil change. Always greeted with a smile & given excellent service. Went in yesterday for tires & brakes and thanks to Carlos & Jeff, I was able to be back on the road quickly to enjoy the rest of my day. I would highly recommend these guys to anyone. Personable, efficient & fair-priced. If I could I'd give them 10 stars!

I always liked your convenience and pricing. Your techs were ALWAYS nice and honest. I HATED V pefk on line discount which I will probably never get. That's why you did it. I called corporate number and girl didn't care either. Its obvious you don't want my business. Oil changes and brakes, go to my local mechanic now.

First time visiting today. Was a little hesitant but I need a new mechanic. As soon as I stepped in the door the manager Shane introduced himself gave me a quick backstory on his experience and how long hes been the manager. Made me feel more comfortable. I only needed an oil change but it turned out I spent 350 bucks and change. Shane said something I wont forget "people will spend money on anything except their car" which should be priority and hes right. He was very thorough with me that I needed a new air filter with it then showed me my back brakes were in bad shape. Not at any point did I feel pressured. In my years of driving I know a little now and still consult a friend or 2 on what kind of deal I got. I even had to leave the car and Shane had someone there drive me home and bring me back when it was done which he didnt have to do. I thought that was a nice touch. He has a business to run but proved he doesnt wanna bleed people dry either. I'd say he has my return business. Very respectable

Absolutely Awesome Experience at Monro!
Manager Miguel provided Very Professional Service. Explained everything that was being done to my car. And I rode off with my truck performing beautifully. Recommend that everyone bring their vehicle to East Brunswick Monro/Brake! Satisfaction Guaranteed!

The service was excellent from the whole staff especially the manager! Totally honest and fair! Very trustworthy and reliable! I would definitely come back here! I highly recommending to go here to anybody