ROC Self Storage

The agent was very helpful to it was super easy to set everything up over a single phone call!

Elissa was always very friendly during our phone and email conversations. She was ready and waiting for us when we finally met in person to finalize the rental. We had good weather for the move and it is located close to RIT where are son and his friends are going to school. I had to plan everything while not being in town and it all went very smoothly and everything was completed right there on site even though there is no office actually at that location.

We have had our storage unit for about 6 months now. I am happy to say everything is going great! We always have easy access to our unit. It is always well lit and clean when we are there and the pricing is the best around. I would highly recommend Roc Self Storage to everyone I know .

One of the best self storage facilities I have ever used. The space is clean and stays dry. I have a great space and the prices or extremely reasonable especially for the space you get. The security is great also, gives peace of mind that my belongings will stay safe.

Went to ROC storage on Wednesday, May 17th, 2017 with unknown expectations due to a previous comment about it being in a deserted area. When we arrived we were met by Ellisa who was waiting for our arrival. She couldn't have been nicer. She directed us to our storage locker and offered a moving dolly to help us with our cartons and other belongings. As for it being deserted, that is not the case, it is in what I call an industrial area and i felt totally safe. Another positive was that ROC Storage allowed us to book about a month in advance whereas other storage places wouldn't book so far in advance. ROC Storage is located only a few miles from the RIT campus and around the corner from the RIT INN. Would recommend. Jeff W

It was very easy to reserve and rent a storage unit with great vehicle access. The representative was very nice and helped everything go smoothly. Storage conditions are great, however doors are a bit old (but not bad).

I looked around and the price was the best and it was close to me. Nothing fancy but a good amount of space with really high ceilings and a seamless check in/check out process. I would definitely use again.

Very convenient location for RIT students. Elissa was very helpful getting us setup. For the storage size, the price is excellent.

They are very friendly and helpful. The whole process was very easy and the storage was located close to where our daughter was staying in the RIT Inn.

Excelent customer service. They really wanted to help me. They provide options and I complete my reservation as desire in less than 10 minutes. Good location and good price.

Process was made easy, great customer service, friendly and a pleasure to deal with.

Convenient, very great service from Elissa. Would recommend to anyone.

Great price and very responsive to emails. A pretty seamless move in and move out process, but if there’s any confusion just send them an email and it’ll get cleared up quickly. Only needed this for a month and it worked out well for me. Only complaint is that the doors were a pain to raise and lower. Also note that the small units are in a somewhat narrow hallway, which made maneuvering some bigger items a bit tricky, but still possible. I would definitely rent here again.

Nice price.