Fifth Third Bank & ATM

Every time I go thru the spaceship doors I am welcomed with hellos! I appreciate the friendly staff and that they all seem to work together to get people in and out....even when they get them surly, mouthy, and rude ones... Now if they'd just accidentally slide a couple million dolla dolla bills in my account, that'd be swell .... ;)

Keke and this entire team are fantastic. They have been able to help on many different occasions and are always pleasant and professional!

Good customer service parking lot needs repair

ATM was fast, in good working order, and efficient.

Great service here.

It definitely has wonderful staff with great customer service.

The staff is friendly with the customers. But some of the staff seem like they do not know what they are doing. The service is a quick process unlike other banks. I would rate higher but they need to change some things.

Dont come here if you are in a hurry! Sloooow service

After today and trying to get in touch with someone for two hours I feel like I need to look for another bank. I have no confidence in this bank. Me trying to get in touch with someone to inform them about the janky ATMs but they can't be bothered to answer the phone for customers.

I got scammed by fifth third Bank twice one from Cleveland Avenue location and the other from Kroger on sawmill Road location Columbus Ohio.
And I just got mail from them that said that I made an $11 withdrawal from my debit card which is not activated yet.
I went to the bank to close the account They said that I have to call the online customer service where no one answered the phone or returned the call

This place is a joke... the Somalian lady at the drive thru is by far one of the rudest people I’ve come into contact with. My bank breaks at work are starting to become an issue when I’m sitting at the bank for 45 mins! My receipt says she was teller #6 .

Applied for HELOC, 6 months have been since no answer response, excellent credit, service is sorry at this location.

Very slow service. Expect a drive thru deposit to take minimum 15min. Last week took me almost 30 Min to deposit.

They hate us.Women ahead of me in drive up said she had been waiting for 10 minutes after I walked up to see what was the hold up.Women at window was rude so I went to different branch.This place needs to be closed or hire people who cares about the customer.Never ever go here again.I have been a loyal customer for many years but I went to the wrong branch.These people need to go somewhere else to work.