MobilityWorks

Mobility Works at BEDFORD HEIGHTS!!! AMAZING!!! If I could give 100 stars I would!! Right from the start I was treated like family. I was having hand controls installed on my SUV. The whole process was done very professionally and in record time. The parts came in less than a week and same day installation. Only took 4 hours and I was explained everything IN detail by Matt, who is 5 star employee. I was absolutely blown away by this company. I have MS and can't walk far, but my in-laws and I wanted to grab lunch across the parking lot. Rather than get back in their vehicle, Suzanne at the front offered me to use a scooter that was for sale! No problem! We didn't even ask! And no expectations to purchase it. I would send ANYONE here should the need arise. Zero problems at any time!!! Communication 5 stars... Compassion 5 stars.... friendly 5 stars....explaining the parts and making sure you know what you are using 5 stars! Amazing!!! Amber is the best! Thank you thank you!!! If you want it done right, take your vehicle here... Bedford Heights MW takes PRIDE in their work! It shows!

I recently purchased a Joey scooter lift from another dealer, but it stopped functioning and I was worried I’d miss an important work event. Mobility Works got me in quickly, and discovered the lift had been installed incorrectly. Rather than charge me, they essentially honored the warranty on someone else’s work. You can tell they really care about their customers and I will be returning to them for all of my future mobility needs.

My wife and I recently purchased a vehicle from M.W.'s. After we brought it home, we discovered several issues with the car. They addressed the issues when I brought it in to OUR satisfaction.

Matt and Ernie are always very pleasant and helpful. I would recommend that you visit them to let them assist you for your wheelchair transportation needs.

I just purchased a 2017 Ford Explorer Limited the Mentor M.C Mobility location and I am in love. Karla Gilkey was my sales associate and she walked me through all my options. I could not have asked for a better experience. I will get all my mobility vehicles here. Thank you Karla!!!

We rent our vans 2 times a month. Service, price, customer service is fantastic. Nice people.

Fast, efficient, knowledgeable. Great company to work with for modified vehicle needs.

Steve Boling and Kelly Moore were very patient and helpful in repairing the switch on the lift chair in our minivan. Steve was knowledgeable about the lift chair which is quite old -- he had the part that was needed and didn't need to order it which meant we got it fixed the same day. Kelly was friendly and made it easy to understand the bill and made sure the manual to the lift chair was in the minivan before it was brought out to us. She also asked us if we wanted our minivan washed which we agreed to have done. They did a great job washing the car in the back of the building. Everyone at MC Mobility was helpful and friendly. Steve and Kelly were great. Our experience was exceptional and we will do business with MC Mobility again if and when the need arises.

My wife and I just purchased a mini-van from M.C. Mobility in Mentor. Karla was our salesperson. She was outstanding. This was at least a four-month process with several visits to the showroom. She answered every question my family and I had (and there were many). When she said she was going to send something or e-mail a response, she did. If she didn't know the answer, she found it out and got back to us. Karla is professional, never pressured us, and is the epitome of being customer oriented.

The experience we had working with Karla K was beyond phenomenal! Once we contacted MC Mobility, Karla came to the facility where my wife was located during her rehab stay within 2 days. She immediately began to assist us. The entire process was completed in a timely fashion. The management took it upon themselves to help us where needed! My wife was facing losing her job and ability to drive when we contacted MC Mobility for help. Other companies in the area are NOT even worthy of being classified in the same category as MC Mobility!! The customer service was exceptional and professional, all the way from the operator answering the phone to sales to service to management! We could not have asked for more! We have forwarded on this amazing company's outstanding reputation to others and told everyone we come in contact with that they should contact Karla K and the rest of the team at MC Mobility for all their handicap vehicle needs! I only wish I could provide a higher rating for them!

M.C. Mobility was so easy to work with. Karla brought to our home 2 different vans to see what we liked and what would work best for us. She was amazing! Getting this van from M.C. Mobility was the easiest vehicle I have ever bought and I love my new van! I would recommend them to anyone looking for a wheelchair accessible van.

My husband was diagnoses with MS over 15 years ago. Over the past 2 years his health had deteriorated and he is now in a wheel chair full-time. Until we got our van my husband was house bound. It was difficult to get him to doctor appointment let alone anywhere else. Gordon at MC Mobility was amazing. He walked us through the process and helped us find other resources that could assist with the cost. He was patient and kind. Now because of his hard work and understanding of what we were going through we are able to do things as a family again. My husband is no longer housebound. The work that the staff at MC Mobility does changes lives. I am forever thankful for all of Gordon's help. He made a process that was difficult emotionally and financially so much easier. If you are in need of a modified vehicle I highly recommend MC Mobility.

MC Mobility is responsive, personal and understanding of what we've needed and met our needs. Have been completely happy and pleased from the start. They found the vehicle we wanted to buy, they've maintained it and adjusted it as needed even when it was challenging! Can't say enough about this place ... good people! Sales, management and service ... all 5 stars!

This is my 5th van I have purchased from MC Mobility in Mentor Ohio. I wouldn't go anywhere else.They are the best bunch of people to deal with, the owner, Mark makes sure I leave there happy. Gordon Weishner is a fantastic sales person!! He really knows the business, and makes me feel secure that this van is everything he said it is. Thanks so much! See you again.

Rented a Mobility Van to transport a family member to a funeral. Van was nice, clean and very easy to use. Mom navigated the ramp easily with her chair. Rental was quick and easy. Staff was very friendly. I only wish they were open Saturdays for returns so you do not have to rent for the whole weekend if you only need one day. We will be renting again if need be.

I recently purchased a van for my mother from MC Mobility. We are so happy with the purchase and the staff couldn't be nicer. I've been a customer for some time and Gordon Weishner is a gem. Very helpful and professional.

MC Mobility Systems deserves 5 stars and more if there were more. I purchased my 2nd brand new Entervan from McMobility Systems. Gordon introduced me to McMobility 15 years ago at a convention. I am so glad he did. The Braunability minivan lasted for more than 14 years. I t was time for a new van. I called Gordon again. Because I live almost 2 hours away, he gave me many options of different minivans with the pros and cons for me. I settled on a Toyota Sienna LE. I am so glad I did. I am approached many times when people see me and want to know where I got this incredible van. I have recommended McMobility to many people. In fact, my brother purchased an Entervan from Gordon shortly after Gordon and McMobility's wonderful staff dropped off my new Van to my house almost 2 hours away! McMobility is dedicated and stands up to the wonderful reputation they have earned. Moreover, Kelly and Steve are incredible and know exactly how to service and maintain the vehicles we depend on. I wouldn't go anywhere else!!!

I've had a wonderful experience working with Karla.
She explained all the details with my car valet chair.
With the valet chair I can get into the car without the stress I was having.
Karla also helped me to decide on a wheelchair power lift for my power wheelchair.
And the maintenance crew is wonderful.

We had a perfect buying experience with MC Mobility for our new Toyota Sienna Braunability van. Karla walked us through the entire process step by step and took away any stress or fears we may have had initially, since we were shipping the van to a different state. The price was more than fair, and we were offered an equally fair price for our trade-in, which was also picked up by their transport company to be shipped to Ohio where they are located. Once we chose the van we liked on the website, we put down a deposit of $1000 to hold the van, emailed and over-nighted paperwork back and forth, and within two weeks, the new van was in our driveway! On top of that, Karla flew in to "deliver" the van personally and show us everything we needed to know!

Every person we dealt with at MC Mobility was experienced in their respective jobs, and all went above and beyond to help us get our new mobility van. We would choose them again in a heartbeat!

I purchased a 2016 Chevy Tahoe with a wheelchair lift from MC Mobility. After the manufacturer of the lift sent it back to me, we found that my wheelchair was too wide to fit. The guys were able to modify it so I fit perfectly. I love my new car!!