Neal Barkett: Allstate Insurance

I have a good feeling about you guys. You always go out of your way to help and answer any questions that I have. I appreciate that.

We had been Allstate customers for 25 years. After our original agent left, we had an issue with our policy and tried to speak with the current agent. Not only would he not return calls or email, but instead put us through to his secretary. When we weren't getting any resolution and said we'd look elsewhere, they were unphased and said well it's a shame to lose you. They didn't even try to help us. Oh well, that's why there are other insurance companies, so we left.

I got a flyer in the mail claiming they could insure my home for much less than I currently pay. I called and spoke with someone who wasted 18 minutes of my day collecting all my information just to tell me the actual quote is more than I currently pay! They are also higher than my current auto policy. Why mail bogus info to people??

Useless. Had my policy over a year with Neal Barkett my agent. Emailed him multiple times & tried calling. No response to either. If anyone gets him, REQUEST A NEW AGENT!!