Prime Electric LLC

Troy is very Professional and Caring. He sent Jake to check out my two ceiling fans, check power box, and exhaust fan in bathroom. Jake is very Professional and caring and provided light at the time he came out on dining room ceiling fan. He left, later that day, Troy gave me exact pricing on repairs, replacements, etc... I agreed to his pricing and Jake came back next day to complete. I Highly Recommend, and especially working directly with Jake for being so efficient and courteous.

Over the course of a few weeks, I had tried to find an electrician to help with a project. I couldn't even get a contractor to call me back. Then, I reached out to Prime Electric. Troy responded right away and quoted a reasonable hourly charge (plus materials). The next week, he sent Jacob out to perform the work. Jacob was on time, conducted himself in professional/respectful manner, and best of all did a quality job. Highly recommend!

I have had the pleasure of using Prime Electric on several occasions recently and recommend them highly.
Troy, the owner, returned calls and texts promptly and kept me informed every step of the way. Crews always arrived prepared and on time.
Everyone I worked with was polite, professional and efficient and the work done was top notch. Costs were also very reasonable.
Prime Electric is a wonderful company to work with.

I reached out to Troy to get a quote for bringing the electrical in my basement up to code. Troy returned calls promptly and was in constant communication via text message to arrange an onsite visit which was great. He was able to come quote the job within a day or two and returned the quote a few days after that.
In my opinion that sort of communication and responsiveness is extremely rare and shows what a true professional Troy is. I would highly recommend him for any electrical services.

Adam Nowakowski

Troy at Prime Electric was excellent to do business with. He evaluated our project, offered suggestions on how to best address our needs and the price he quoted was fair and reasonable. We were on a tight schedule and he was very accommodating to our timeline. Personable communication and timely responses. Would highly recommend... thank you Prime Electric!

My need to call Prime Electric was the result of a poor job done by another HVAC/ Electrician company. This was my first time using Prime Electric and I was really happy with the overall experience. Troy was great to talk to over the phone and very responsive to returning my call to set up specifics. I worked with Jason and thought that he did a great job. Jason was on time, well-trained, knowledgeable, and personable and willing to talk me through his findings and any questions that I had.

There was a small miscommunication error wherein the first time, they didn't bring the correct ladder and had to reschedule for another day to bring a lift. I wasn't charged for labor or travel for the first day and would like to voice my appreciation at how competitive their lift charges are. Prime Electric owns it's own lift and charges far less than most other companies that have to sub-rent a lift for the job.

Overall very satisfied with the quality of work I received, level of communication, and holistic experience while working with Prime Electric. Would highly recommend!

Troy was both personable and professional during the initial call and subsequent estimate for an electrical panel upgrade. The rate was the lowest I found, but the quality of work was exceptional. His crew showed up on time and they were informative, also personable and professional, and they finished the job - including a total and thorough cleanup, before the estimated time frame. Moreover, they found an unforeseen wiring problem and stayed until it was completely fixed. The problem was not included in the initial estimate, but they were up front about any additional charges to address it and did not proceed until they consulted with me. After the job was completed, Troy was prompt with invoices and followed through with every email request from me. Overall, I would highly recommend this company.

Prime Electric LLC has done several jobs at my home. They do excellent work and the cost is reasonable. They have always arrived on schedule and do a great job of cleanup. All of the electricians have been easy to work with and are very knowledgeable. Most importantly, they always try to find a cost effective and efficient solution. They have been a pleasure to work with and I highly recommend them.

I appreciate the work that Jake did and how responsive Troy the owner was to my request to install a light fixture. I will be hapy to refer others to Prime Electric and will just them again in the future. Very happy!

As a remodeling company, we need subcontractors whose product/service matches our expectations we have for ourselves. Prime Electric exceeds those expectations and we could not recommend them enough! We are proud to do business with them. Would recommend for anyone needing any electrical work done!

Prime Electric has done work at a few of my properties. I highly recommend them. They have done touch ups, full service upgrades, and full re-wire that turned out great! Troy the owner is very easy going and understanding of what you need, very solid contractor and crew. A++

I am very happy with my experience with Prime Electric. I called Troy about a lighting problem and he came early the next morning to repair. He arrived prompt and fixed the issue. The pricing is reasonable as well. I will be using this company with future electrical needs.

They did a great job changing out the old fuse box on our home for a new panel, upgrading our service in the process. Painless experience at a fair price. Crew did a great job cleaning up after their work. I would definitely use them again.

Military family here. Had to rent out our home in Greenfield. I’m so happy we found Prime Electric. Troy is great to work with. He communicates well, and is dependable. We feel better knowing that we found a great electrician!

I was very impressed with the work and so was the city inspector. Inspector talked very highly of the company and how they always do great work on all their jobs. I can definitely understand why he would say that. They are professional, on time, work efficient with quality work. I appreciate their work ethic and I won’t have to think twice if I ever need electrical work done again.

Had Prime out to troubleshoot a partial electric outage in my 100 year old house. Troy sent Jacob (dog friendly) out to take care of the problem. Initially there was an issue finding where the problem existed, so a second trip was required. Even after all the trouble my old house offered up, the price was extremely fair. I'll be calling Prime again for future electrical work.

“Reliable, prompt and reasonable service is what we always experience with Prime Electric.” - As a self-managed condominium complex with 144 units, we’ve used Prime Electric many times. They have an experienced team that provides reliable, prompt and reasonable service.

Just called and spoke to Troy. Needed to get someone out quickly but he let me know they were too busy for the job. He called me back immediately and did not leave me around waiting. Hard to get fast responses like that! Thanks!

What a great company to have work done by. Needed electrical update . Prime had the most cost effective estimate . The team was very professional and when the city inspector came over to close the permit , the inspector spoke highly of the work done by Prime electric. 5stars for sure

Excellent work. They didn't gouge me, just repaired the switches and installed a light fixture that was practical and reasonable. Nice trustworthy staff, too. I searched through my records to find their name so that I could hire them again!