Centinela MD

bathroom so clean, i dropped my burger and picked it up and took another bite! kind and helpful staff! Picked up my prescriptions the same or next day, always on time. If you come when you’re appointment is scheduled they will assist you on time!! Just be on time. Awesome service. Tell all your friends!!

After going to Kaiser, Ucla, and Torrance memorial no Dr was able to proper diagnose me . It was until I came across Dr Agoulu! He pretty much saved my life, because of him, I was able to get pregnant and live a normal and healthy life now . He is an amazing Doctor who actually takes his time and listens to patients. Thank God for him.

Great Doctor!!!! Dr. Aguolu is a great doctor who has consistently diagnosed any ailments but has also prescribed the right care. I highly recommend Dr. Aguolu.

Great staff. Very clean. Very reliable. Highly recommended.

Pretty good

The experience there was an unpleasant one. Before I begin let me state that the front desk attendant and nurses are of good character and are not part of this review. The trouble of the visit lies after the procedures of help were finished. After the assistant concluded the cleaning of the ear, I found myself feeling dizzy and quite nauseous. I was in a state of confusion because I have had this procedure done before just in a different manner and I was pondering on why I felt this way. I informed the assistant of my current state of discomfort and he immediately went to Dr.Anguolu to enlighten him on my situation. After hearing what he had to say he announced that he will be coming to check on me. After a time period of approximately 40 minutes I asked the nurse where the doctor was. He walked to the assistant and asked my him; the assistant said that there was nothing else to could do and that I should go home. They had me waiting there for approximately 40 minutes in need of aid due to my unpleasant symptoms. I thought I was going to receive assistance but instead I was notified that that the doctor had already left and to return tomorrow. This occurrence is one to remember not only because of what I had just perceived but also because of the fact that I was leaving feeling worse than upon arriving. This review is being posted because I want to inform new comers on the type of geniality they may receive at this establishemnt

This place has never been fixed. Waiting time >3hours, needs to be cleaned, needs maintenance, it don't look like doctors place. Actually you feel you come there to be sick. The doctor is Very experienced, he knows exactly what to do. If it was not for the doctor I would never come to this place.

From the incredibly rude ladies at the front desk practicing medicine, the doctor who, while he is a very nice person when you finally meet him, plays Hide and go Seek, to the Nurse practitioners who's best advice is "go do your research", this place reeks of incompetence whose only mission is to get your insurance money.

When I first came to this office, they run a full gambit of tests, from ultrasound to EKG, to a procedure that checks blood flow throughout your body. Great! I thought. They must really emphasize comprehensive health care. This thought lasted right up to the point that it was time to get the results (another visit and wait just to have a nurse practitioner read the results). Overall a clean bill of health, there were a couple areas the test results would suggest I keep an eye on and stay on top. One of these was an area in which I was told this Doctor is an expert. However, when asked what I could do to help ensure I am doing my best, the response was "Use Google and do some research. There's a bunch of stuff out there"
Seriously

Did I mention the absolute horrendous attitude of one particular self-empowered lady at the front desk who gives medical advice as if it were law, and hangs up on you if tell her you don't appreciate her attitude.

Later, I needed to transfer over a couple prescriptions I have been on for years. Usually not a problem. Typically the new office will have you sign a release to get your medical records from your previous PCP, see your history, and continue your treatment so you can go about life without any major interruptions. This office wanted to make a separate appointment to get my bottles. I assumed it would just be a brief discussion of medical history and go.

Visit #1 for script - ;During this visit, I gave my bottles, explained my history, yet the practitioner (I never saw the doctor) refused to give me the scripts. Apparently your aren't allowed to have more than one ailment because medications may clash and unfortunately the years of consistent use and care of several physicians along the way (as I moved from state to state) isn't enough to validate that my prescription course was safe.

I left that day with 1 weeks worth of one of my scripts, and instruction to go get the rest from my previous doctor, who was now Out of Network.

Because of the conditions of my insurance, I cannot even pay my previous, now Out of Network, doctor cash to be seen. So after several phone calls and a scolding from the self-empowered acting-doctor at the front desk, I managed to get an appointment to see the actual doctor!

Visit #2 for Scripts - When I arrived, I was asked to provide my script history from my pharmacy. So 25 minutes of driving, I lose my place in line.
*Still, no request for authorization to gain access to my history.
3 HOURS AFTER I ARRIVED, I finally met with the actual doctor who was kind enough to discuss my meds with me and send me off with my scripts.
I noticed later that day that the quantity of one was off, and I only received 1/4 the required amount.
I call back on Monday, give the situation and ask for an updated script. The practicing doctor at the front desk told me it was unlikely because she hasn't seen many scripts like that. I tried telling her that I don't appreciate her opinion to which she replied by hanging up on me.
.
I wait and call back the next afternoon, only to have to speak with the same person who told me she could schedule another appointment.

In summary
3 VISITS to get scripts written for meds that I have been taking for years!
3 TIMES the exposure to a waiting room with potential COVID transmitters.
3 PAYMENTS from the insurance company for the incompetence of medical office seemingly run by inexcusably rude lady at the front desk.
0 REQUESTS for my prior medical history \

I am still waiting to hear back so while I say 3 visits, who knows what they could drag this out to. What I DO know is that my next review of this office will be with the Insurance company, the AMA, and the BBB.

This has to be the worst clinic ever. The nurses and front desk employees are rude and don’t know what there doing, when it comes to issuing prescriptions. The clinic is unclean bathrooms are horrible. The doctors seem sketchy. Good luck on getting prescriptions refilled no one there seems to want to do it. This is a real ghetto clinic, should be shut down. Waiting room and facilities have a 3rd world country feel to it. Patients beware. I would really give this zero stars if I could. Later a-holes I’m switching doctors ASAP.

This clinic.. Takes to long to help you. They loose your prescription. ..
And they are so rude...
Is unsanitary. . Dirty clinic... restroom look like gasoline public bathroom. ... They don't even use gloves.. for protection. . For them and us..

The most horrible staff that I have ever seen. These people are rude, they will have you waiting for hours to be seen. If you call in you’ll be on hold for a long period of time. They never fill your prescriptions on time, this place truly doesn’t care PERIOD. It’s so sad how these people treat people in need of medical assistance. This place needs to be shut down definitely... Bad Business, don’t go there you’ll be sorry and mad as hell trust me.

Worst ever. You will have to wait at least two hours just to get in. Another hour to three hours after going in to finish your check up. All that while you already have an appointment. This is my last time coming here. I m switching to a different clinic.

This is the worse clinic ever . they take shower it looks creepy and its smells nasty and they have u waiting more then 1 hour . i dont recommend coming here at all. The service is bad and at the window they make u wait while they r inside talking to eachother and not working bad service . worse clinic i been to don't come here .

Doctor is an excellent doctor is the people at the front that are lousy when it comes to service, they make you wait 15 minutes on the phone just so they can talk to you, maybe the doctor should considering remove all those people there working around him because now I remember why was the reason that I choose to switch doctors at the time

This clinic should be close down the service is the worst I have ever seen in my life would never recommend this place to no one even if there life depends on it much rather go to harbor UCLA or COUNTY USC never again would o step my foot in this clinic