Umpqua Bank

Great service, plenty of staff and very friendly.

They seem to be nice to me

Bank

I have been using them since they were colonial bank since about 1990 and they have always been great they are a little slower these days but that's because of the virus, I also forgot to mention that I mainly deal with the one on F street in grants pass, Oregon

They use to have the banks till 6pm on saturday till 12pm with the virus everything changes

Short wait. Pleasant service. No Hassles.

They charge a $8 fee to cash your check if you don't have an account.

I have been with impqua bank for over 10 years, and im very dissatisfied with customer service that they provide very disrespectful and unprofessional

This bank has gone down hill significantly in their customer service since a recent merger. They have deleted an account without telling me, transferring $1000s to a debit account. Accounts will randomly quit showing up on my phone and I need to call (with a 20 minute wait) and ask someone to "refresh" the account so I can get to my own money. It's become about some illusion of corporate efficiency rather than the customer. I'm done and going to look for a local credit union.

The worst bank in southern Oregon! If you are moving to Oregon and you are looking for a bank do NOT trust Umpqua with your hard-earned money!

This week I went to deposit money into an account that I share with my son. Not only could they not find the account nor the money that was in there, they would not help me to find the lost money or the lost account.

I stopped at one of the other Umpqua banks in town and ask the one lady why they closed and slack of customers so the one on Midland is officially closed

If you say your bank is open, be open. Im here Saturday at 9:30, it says you open at 9:00. Waste of time.

It's not the fault of this branch but this bank has become a joke.