Lelle Vie Hawaiian Farm to Table Spa , Massage Lahaina

Best massage experience on Maui!!!
I love Lelle Vie!!!! Very professional and knowledgeable. My massage was relaxing with the perfect pressure and Lelle released all my tight spots. She combines a great knowledge of massage with an equally broad knowledge of botanicals and has a beautiful array of natural hand made products she uses.
I am a return visitor and make sure I get my time in with her each and every visit. I have referred many a friend to her and all have enjoyed her combinations of aromatics, great massage and all natural and local products

My wife and I completed a couple's massage (with two different therapists) last week while vacationing in Maui and thought that this was an amazing experience! It was my first professional massage (she's had many others). Although I have nothing to compare it to, she said it was the BEST she had ever had (they use all the techniques that are advertised). Pa was the name of my therapist, she is a tiny lady with STRENGTH and that is outweighed by her extensive experience and knowledge. Be aware; however, that the outside of the building is not warm and welcoming but DO NOT let this deter you from visiting an otherwise fantastic spa!

Lelle was an awesome masseuse. She used her own self made essential oils and products. Created from ingredients sourced from local farmers. I own a business, so I’m all about shop local buy local. I highly recommend Lelle’s services. She was amazing at deep tissue as well. Do the right thing and go off resort and invest into the community.

Honestly, I can’t say enough about the time I had here today with my sister and mother. We got to enjoy the Apothecary experience and were so happy with out time at Spa Lelle. The staff was so wonderful, Lelle (The owner) was generous with her time and knowledge – we left feeling like we not only got an amazing deal on a delightful day at the spa, but (more importantly) we were glowing with exfoliated skin and relaxed muscles. I can’t say enough about how wonderful this venue is and how much I’d recommend it!!!

Quaint local spa right in Lahaina Town. Best known for body work & in-house extracted oils from locally sourced ingredients. This is the best spot for a truly Hawaiian gift to take back to the mainland!

I was able to book a massage here last minute during my vacation. It was wonderful, so relaxing. I loved the vanilla scented oil.

Other than $150/hr ... Go there in the evening for a massage which I really need after first ever Surf lesson. Find out that I have to make an appointment first and provide credit card for reservation. Get deep tissue massage. The massage is good and the staff even gives me a good 20 minutes pointers on warm up before surfing.

Was charged $273.45 without a tip for a 60 min couples massage. No foot scrub, no mini facial. Yes, we got a hot towel put on our faces and the oils smelled wonderful, the actual therapist and massages were fantastic. The toilet had black growing mildew rings through out, and after the massage, I asked the therapists much was the 60 min massage and the therapists had no idea, and were wearing scrubs from a local massage school. I spoke with the owner on the phone who said " there are no prices up because we are having all new signs printed". I was able to make a last min appt, and that was great.But for $300 dollars you can get a couple's massage at the Weston or Marriott, and use thier pool, hot tub and facilities. 5 stars for the massage, 2 stars because the business has questionable ethic .

I would highly recommend that you GO ANYWHERE ELSE. When we signed up for our appt we were told over the phone that we’d receive further information on directions as well as some pre-massage survey they wanted us to fill out. When we didn’t get any info, we looked up the address and directions from their page on Yelp where we had originally found them. As we’re walking up to the building (10 minutes before appt) we get a text saying the location has moved to a different city. Obviously there was no way we could make that appt and we were flying out the next day so I told the lady in charge that we would have to cancel based on the extremely late notice. She threatened to charge us the full price of our couples massage if we canceled ($321 before gratuity) even though it was her fault. We didn’t want that much money to go completely to waste so we drastically changed our plans for our last day to fit in a new massage appt. Horrible way to treat customers. Completely unprofessional and I would urge you to go anywhere else if you can. There are plenty of other options!

Avoid this "business." Like any massage I've ever had, I showed up 15 minutes ahead of my scheduled appointment. The massage "office" is in the back of a dingy-looking building (no wonder there are no images of the location on their misleading website) with no lighting and a locked door. If you carefully go through the fine print on their website, you will eventually find that they call themselves a "boutique" and ask that you not arrive before your scheduled appointment. Think about that for a minute: they don't want you arriving early b/c your therapist is finishing up with someone right up until your appointment start time. How exactly does that work?

It is a general rule of thumb to arrive up to 15 minutes early to use the restroom, meet one's therapist, discuss pain areas and injuries and to get undressed and ready for the massage. Apparently, this doesn't happen with Lelle Vie or Spa Lelle (or w/e other name they go by) until your appointment begins -- very, very odd.

I arrived 15 minutes early. I walked up to their door (which had a realtor-like access lock on it), I knocked gently and tried to open the door. No response. No sound from inside. No lights. I then waited until 5 minutes before and tried again, no response and no indication that the business was open. I then knocked on the door more loudly at the time my massage was to begin, still nothing. And, even then, I waited in my vehicle for 5 more minutes to see if someone would arrive... still nothing. Then, I drove back to my hotel, incredibly disappointed and frustrated. On my way home, I received a call (and voicemail from Molly).

Once in a safe spot, I returned her call and was LECTURED by her that their cancellation policy says no refunds and that they can try and fit me in at another time...oh and completely inferring that it was my fault that I didn't wait longer for their tardy therapist (apparently she was in the building, but in a massage... and I was somehow supposed to know that!) Side note: I asked for a male masseur... their website says they will accommodate gender preference... they did not.

I explained to her that I would not be coming back (and that they had completely screwed up my morning) ... and she continued lecturing me that had I read (the fine print) on their website, I would have known not to arrive early. How ridiculous. By the way, I went back to their website and nowhere in the booking process do they mention this... if you go to their website and look at their services and then go through the online booking process, you will never see any notification of two very important details: 1) you are booking with your credit card, but must pay with cash (nice surprise); and 2) please do not arrive early. Even the "Conditions" link you agree to is specific to their cancellation policy - no mention of not arriving early and wait for however long it takes for a therapist to show up. Ridiculous!

At the location, there was no sign saying "massage in progress" nor was there any other indicator that I should wait for my therapist. Nor was there a text message from their staff that my therapist would be running late. Funny how much communication there is once a client "misses" their massage and how little communication there was to avoid this situation in the first place.

These people have obviously been burned in the past, are bitter, and have set up a system that protects them ... even when they screw up. Their massages could be phenomenal for all I know, but avoid this business at all costs. They have ruined my vacation... as I sit here in a hotel room in paradise feeling compelled to share my experience. Avoid, avoid, avoid!