Japanese Auto Repair

I again visited Japanese Auto Repair this week, and their customer service is top notch. I believe I met and spoke with Nick. My Toyota Camry (Red Baron, I call her) is a 2010, yet she's treated, like she should, as if she's a 2024. They made sure my car was taken care of and knowing the year of the car, they still made sure she ran smoothly, suggested some repairs but was very understanding on the priority to put into place to make sure I was still able to get around. Thanks JAR staff for your expertise and professionalism.

JAR is awesome and had my Tacoma up and running post visit quickly. Excellent and reliable mechanics. Will be using them for all truck servicing from here on out.

Patrick and staff up front in the office and in the shop all do excellent, quality focused work. I drive a Lexus RX350. It’s worth bringing your car to this shop. You’ll leave with work well done

Great experience. We had a lot of work done on the car, and the communication was excellent. I always knew what was going on, or if anything needed to be changed/added. Will definitely return for service.

Hands down the best shop for all your car needs. Ive been taking my 4Runner there for almost 2 years now, driving from SC. And yes, I will continue to bring it there every time. They are honest and trustworthy, and I know not only I, but my 4Runner are in good hands. The guys there always know exactly what is wrong and able to fix the problem in a timely matter. 110% recommend for all maintenance & repair jobs.

I have been going here for a few years and I've had an amazing experience every time. They communicate every step of the way and answer all my questions. Very fair pricing. As someone who dreads getting my car serviced, I can say they make it as painless as possible. Especially Patrick, he is the best!

Email'd with an inquiry and Patrick was able to provide me with the neccessary information quick and effectively.
Dropped off my car in the morning and asked to be contacted via email (WFH so I'm on my computer anyways) and JAR followed up through email.

Highly recommend JAR if you're in need of a full service mechanic shop.

Their service is above and beyond the normal auto maintenance and repair shop. My son was in town for the weekend and needed major maintenance and repair on his car. Japanese Auto Repair was able to fit us in at the last moment. They had much to do on the car. It was a Saturday and they close at 4:00. Because they knew my son was leaving town the next day (Sunday) the manager and crew stayed late (after hours) to get the job done. That dedication to the customer is quite rare in my experience!

I love the service and super-fast oil changes 30 minutes. They also gave me a five-point inspection. The were very courteous and friendly. I will definitely use again. They are my new go to auto service place now. You must go to them for your car service needs. You will not be disappointed.

This was my first time using Japanese Auto Repair, a shop that has been HIGHLY RECOMMENDED by a close friend of mine for a long time. I live over an hour away (longer with traffic), so I'd hesitated to use Japanese Auto Repair in the past for minor issues with my 2009 Acura TL (never had any major issues with it). At any rate, one day my car started having multiple problems with numerous indicator lights coming on. The car wouldn't get power especially in reverse, the steering wheel was vibrating and difficult to turn, the battery died, and the lights on the dashboard were going crazy. I had my car towed to another shop, and they kept my car for 4 days (without running the diagnostics - they even had trouble opening the hood). Anyway, they were clearly in over their heads and stated that they had never seen anything like that - it could be the alternator, transmission, power steering, etc. After 4 days, they informed me that I need a battery before they could run the diagnostics, and then wanted to charge me over $400 just for the battery and installation! My friend called Japanese Auto Repair, and we talked to Patrick about the problem with my car. Right away, he demonstrated expertise, experience, compassion, and professionalism. AAA took over 7 hours to transport car from the other repair shop to Japanese Auto Repair, with us arriving only 1-2 minutes prior to closing time. Patrick was kind enough to remain in the shop long enough for us to complete the intake paperwork, and hung around (even though I assured him that I would be okay) until my friend could pick me up from the repair shop. Then, Patrick and Tom worked together to get the battery in, diagnostics completed, and share information with me... all within 24 hours. I couldn't be any happier, more relieved, and satisfied with my experience with Japanese Auto Repair!!! I would HIGHLY RECOMMEND them to anyone... DEFINITELY worth driving the extra miles to get there!

Professional staff, good service, comfortable waiting area. First time bringing my car here and feel confident I will receive top notch care. Will definitely return for further services.

Very organized, efficient, and helpful. I have been going there for my auto repair and maintenance service, and they always provide great service. Their price is reasonable too.

I have used PAR for years with several different vehicles and regardless of make or model, they have been excellent!
I live in the North Georgia Mountains and still drive to Suwanee for my vehicle maintenance and repairs!!

I've been taking my 2015 Mazda CX-9 in to Japanese Auto Repair for the last 6 year and have always had a good experience! They always do an inspection of my vehicle to make sure everything is in good condition, and inform me of when I should expect any upcoming maintenance. They care for my car so that I can feel safe driving myself to and from work, and when driving my family out on road trips. Thanks to Patrick and the maintenance team for always being there to fix me up!

I have used Japanese auto for several years now. They have performed work on several vehicles (silverado, Toyota 4runner, nissan frontier, hyundai santa fe, and a Hyundai Sorento), I had some of this work quoted by a few different shops. JAR was always competitive in pricing. Work is done well and timely. I have been very pleased with their work. I highly recommend them to anyone looking for a shop they can trust.

I visited JAR on Saturday with a problem with my O2 sensor. On a GX 470. Lexus quoted over $500. JAR did the work for half that. Josh my service manager, was professional and took the time to ensure I clearly understood the work to be performed. He took the time to explain everything and was able to get me in and out In under 1 hour. That’s awesome! The place is immaculate. It’s like a little Lexus service without the loaner cars. They offer fee snacks, sodas, water, coffee and tea. The waiting room is comfortable and the bathrooms are super clean. Kudos to the team and Buford MOG location. Even the tech came to. Heck to see if I had questions. Stop going to Lexus and go to JAR. They use Lexus parts it aftermarket unless you request it. They do an excellent job and they have Lexus, Toyota and Honda. Certified techs. Why go anywhere else. I am returning on Thursday to have them install a battery in my Camry. This is my new go to place. I’m going to tel everyone about JAR.

My service at Japanese Auto Repair was timely, pleasant and efficient. The service techs do such a great job of evaluating the condition of your vehicle and highlighting the appropriate repair costs and necessary timing of those repairs.

My usual acura garage closed. JAR was recomended. It was a great experience. The cost was average. The customer service was top dead center!

Got new brake pads here for my Infiniti, they were OEM, fast, professional, and fairly priced. Will be my go to spot.

Patrick always does such an excellent job with my Prius. Extremely honest and the quality of their work is the best. If you’re looking for a shop that is honest, has fair pricing and always delivers quality work look no further.