Camping World

Would highly recommend camping world in hamburg! Our sales rep Kristin was amazing!! She listened to all of our wants, needs and concerns as we did not feel rushed with her from the start. Very professional along with the other staff. Definitely will refer others. Thank you and can't wait for camping season to begin.

We recently purchased a lightly used RV from Hamburg CW. As it was not new (although it could almost pass for new!) it was sold As Is. Our initial visit they had the unit all set up inside, electric, water and propane connected and powered. We spent a good bit of time with Shayne going over the systems, features and even got some good tips. We noticed a few items of concern and made notes. Our second trip we brought a friend very knowledgeable on RVs and did the test drive, a dump (though there wasn’t anything in the tanks since it was barely used) and discovered a new issue.

As this unit checked all of the boxes, we went ahead with the purchase. The third and final trip found all of the areas of concern had been addressed and fixed. We did not feel any pressure from Broygen to finance, purchase an extended warranty or any other “extras.” He went over what options were available if we were interested, but did not pressure to buy. There was an added charge not initially disclosed, even though we did confirm there would be no additional charges. But reading other reviews we saw CW adds a “Prep” fee.
The salesman had initially offered us a few hundred dollars discount if we purchased before the end of the month, but that offer seemed to have disappeared. They did give us a gift card to CW which helped us get started on the necessities.

There is a wide range of CW reviews online, but I cannot reconcile our experience with the less favorable experiences. Everyone’s purchase is different, and every manufacturer is different. We were diligent in our research, and did not rely on any one person’s input. So the “As Is” we bought in the end was improved. We are looking forward to our RV trips, and will continue to educate ourselves in the many areas of RV life.

David Kepler was amazing to work with. We just purchased our first RV and he made the entire process easy and enjoyable! It was great, he walked us through the store to show us what we needed to buy to get started with camping as well. Plus the patience with our 18m old during the entire process was outstanding. Definitely recommend seeing David for your next purchase.

I honestly went in a little nervous but David(sales man) was fantastic and made me a lot more comfortable. He's not just a salesman but he is also a help man, he was extremely helpful with every question and helped find the best options for me. My experience was amazing because of this so, thank you David!

Everyone was very friendly and helpful from the very beginning. Brook helped us pick out the perfect camper for our family and made the process as smooth as possible. Overall the whole experience was great.

I purchased my first Mallard M260 from the Hamburg location. Our sales person Brook was very knowledgeable and helpful along with Jeremy in the service department. The finance department made the buying experience simple.

Samuel Palm was the most respectful and well informed salesman I ever met. This young man is full of integrity and has character to boot. He was very knowledgeable of campers and explained topic in a way that helped us both understand. He went above his duty to help me out with process of buying a camper. I would suggest all veterans to check this guy out. He showed much respect and love for vets. He restored in me a faith that not everyone has forgotten our vets. God Bless Sam and I hope all your endeavors are successful.

After taking a few visits here through the last year and narrowing down what my needs are for a camper I have finally found one. Everyone I met along the way was super helpful and friendly. My salesperson today, David, definitely took the time to get to know me and what I was looking for. It was great that he took my 2 dogs into consideration when selecting a camper. I would absolute recommend.

Sam is a great Salesman He allows you to take your time looking @ each RV unit Inside & Out & check Everything. He's very knowledgeable of the units & shows you both New & Used RVS that fits into your allowable budget range with money to spare. If Buying an RV @ CW Go see Sam....
He'll Take care of you with NO Worrying or Buyer Stressing.

Our salesperson,Brook was not only kind and personable but a true professional. She helped us find the perfect camper. So my wife and I are very satisfied with our purchase. We will recommend camping World to our friends and any one looking for the best camper.

Our experience with Brook was outstanding. She helped us purchase our Class A. Very helpful and super nice. She went out of her way to make sure the purchase was seamless. I would highly recommend going to see Brook if you are in the market for an RV. She does not put any pressure on you to purchase.

Dave was our sales representative at Camping World . I can truly say he was awesome! I was just planning on looking at travel trailers , but he was so knowledgeable and not pushy at all . He took into consideration my wants, needs , concerns and showed us several suitable options of trailers . I would highly recommend using Dave as your first choice to guide you in your decision
making options.

Our sales rep Brook was incredible. She was informative and knowledgeable about RVs. She helped us in the process of finding what was right for us. Brook was great through the whole process from beginning to signing the papers to purchase our new RV. Best of all after I purchased the RV I had a problem and Brook made sure that I got in touch with the right people for the issue that I was having
Our finance rep Mandy was also great through the whole process,
Our only sour note, would be our pick up coordinator, Kim, Kim was the only one who was impersonal. She rushed us through our process with our tech, and signing our papers. she made sure we did our shopping where we spent approximately $1300 in items in your store and then she rushed us out not giving us our opportunity to get back with our text Shane who needed to go over some more information with us as a business owner I think Kim needs to be retrained in customer service skills.
A special shout out for Scott,Leif,and tyler, who all made sure that the problem I had, with my RV, got resolved in a timely manner, all of their communication skills were impeccable, and I appreciate each one of them
Thanks to Shane and jeff our mechanical techs, for their professionalism and patience with my many questions, and concerns because of lack of knowledge on RVs

Hamburg, PA location.
From start to finish, Chris from Sales was absolutely great to work with.
Knowing we had a 5 hr trip coming from NW PA he had the process started when we arrived.
Service Tech Jerry was incredible! He took his time and went over everything on our new RV, didn’t miss a beat when we asked questions and made sure we understood everything he went over!
Overall a Great Experience!!
Thank you!

Christopher H was a great salesperson to work with! He was knowledgeable and just the right amount of helpful! We will strive to work with him when we’re ready to trade up our RV.

Brook was our sales person and she was extremely knowledgeable, helpful, and very informative about the products available. We actually choose a model that we had not considered before, and Brook helped guide us to the best fit for our needs. After we purchased our rv, Brook continued to help us with additional questions, resources, and products. We have told our friends to see Brook and buy through her!

My wife and I went to Camping World today and David helped us in our search for a camper. He was very informative and extremely helpful in our quest. We walked away knowing exactly what camper we want to get. Highly recommend talking to David.

Dave Kepley was awesome to work with. No high pressure, extremely knowledgeable and just an all around pleasure. Couldn't ask for more from Camping World either from the front end staff to the technicians in the back who made sure we knew and understood every button and switch and left with peace of mind and everthing we needed to start on our new adventures.

Emily has treated us with complete professionalism and transparency! She understood our needs by asking and listening, which is unheard of now a days!
Bravo and a well deserved sale and commission!

Our experience with Camping World in Hamburg, PA was actually pretty good. We ended up already knowing what we wanted when we showed up, and we found some things wrong with the unit, and Camping World was very good about fixing the issues we had found. Our sales person was Emily and she was awesome! She went above and beyond to help us with everything, even before talking about numbers. She made sure we were completely happy, and then once we were, she handed us all that we needed to get the process going, and we were treated with care the entire time.

Throughout the buying and repair process, I called a few times and spoke directly with Jordan, the sales manager, and he was also always very friendly. He made things a breeze when it came to finally getting out the door, and went above and beyond himself to make sure we could pick up our unit the day we hoped (it was closing time, so he did this out of kindness).

When we finally went to do our walk through, we spoke with Jeremy S. He was also very knowledgeable, and incredibly helpful. Any questions I had about our new 5th wheel, he was able to answer.