North Avenue Automotive

Clean shop. Clear speaking customer service agent. Denny was available every single time I called to inquire about the progress. The repaired clutch is so good driving it home was like driving a stick for the first time. Furthermore… they found the alignment out of whack and even fixed that. I cannot find anymore words to express my gratitude for this fix. I love my car and this place seems to understand this core value. I’m very humbled by this experience.

My serpentine belt snapped at 5:30pm on a Friday evening in downtown Milwaukee. We called and spoke to Denny who told us they could get it in the next day. Not only did they get my car in Saturday morning but it was fixed and ready to go by 10am and cost me significantly less than I had anticipated. They pointed out a couple issues to look out for that weren't emergent (things I was already aware of) but didn't try to upscale me or anything, just very up front and honest. The staff we talked to were so incredibly kind, they were absolute life savers and I couldn't recommend this business highly enough!

Beyond amazing customer service from Denny&Paul and amazing service in general!! My car needed a new engine along with a few other issues and they fixed it in less than a month! Now my car runs better than when I first bought it, it's very nice and comforting to take my car somewhere where they didn't overcharge and still give back a reliable vehicle. They kept me updated during the whole process and I never once had to worry about being scammed or if my car is actually fixed. I also loved how they explained the issues to me in a way I could understand without patronizing me. Overall it was an amazing experience for me and my vehicle. I cannot recommend them enough !!! They are fast, affordable, and beyond friendly/welcoming. 100/10 would definitely recommend to any and everyone!

I was helping a friend of mine move from Milwaukee up to northern Wisconsin this weekend when the truck died. Not only did this shop accept the truck after hours on Friday, they got the work done so quickly on Saturday that we were able to resume packing and moving without much delay. I could tell they were trying to help us out and get the work finished since we had such a long drive ahead of us. Thank you to the owner and scheduler for their kindness and understanding in a very stressful situation!

I noticed I had a flat tire while in the neighborhood. I drove over to their shop just to have them help put my spare tire on. Instead, they were able to patch the nail hole that cause the flat and get me back on the road. Huge life saver and at a fair price - much less than a brand new tire I thought that I would need.

Grateful for Denny, Paul, and the staff at Northern Automotive. They Identified the issue with my vehicle quickly, solved the issues I had, and gave recommendations which I will follow.

Denny was great to work with! I had been postponing repairs due to financial stress and it was getting worse over two years. I finally was able to find a window to take care of it and they set up a time, fixed the car and I was back in the drivers seat the same day. Highly recommend and car sounds like new!

Be place ever!! Thank you so much Denny and Paul for your help. My car was stuck in 4×4 low, I was worried it was messing up my car. These guys saved me time and money!! Highly recommend!!!

I have been taking my car to North Avenue automotive for a couple of years now. I take it in for an appointment for major things and even small things like an oil change. Paul and Garrett and Denny Have very welcoming personalities as well as automotive skills. They charge a fair price for their work And they know what they are doing. Give them a try for your vehicle and you will be very happy.

Excellent customer service! I came in with worries about my car making weird clunking noise but Paul was able to help me figure out what it was and give me reassurance. I truly appreciate their kindness and would not hesitate to come back here again to service my car!

Honest, fair, and high quality. 10/10 would recommend! I blew a trans cooler line while on a cross country roadtrip. Denny worked me in on a Saturday and had me back on the road on Tuesday. They returned the aftermarket parts that didn't fit quite right and installed OEM parts, test drove it, and even put a sticker under the hood with the work done and type of fluid used. All for a fair price even though they knew I was in a pinch. Truck continues to run great with no issues.

While our daughter is away from home at college, it is great to have North Avenue Automotive to trust and rely on. Thanks so much to Denny, and owner, Paul, for helping Morgan out while we can't be there. Much appreciated!

I been customer for 20 years And have always been treated with 100% respect and honesty. I am honored to have him repair my Family's vehicles. My truck has 452 .000 miles on it.Yes it is true. I believe Paul is the sole reason this truck is still running today. I have never needed to question any repairs done on my Family's vehicles. I am honored to say thank you so much for the highest level and quality of work you all do at the shop.Thanks for your honest expertise Service. The Biksackys are Thankful for North Avenue Automotive. yes it’s amazing. My truck is still going strong almost 600,000 miles almost 4 years later I’ve known Paul all my life. We’ve been friends since we were very young. He’s very gifted at what he does. He has trained his son and someday he will be at the level of his dad, he worked on my transmission yesterday Garrett what a nice young man just as picky as his dad. Go figure the apple doesn’t fall far from the tree. It’s amazing what he’s accomplished as a business owner but still but still the same old friend Amazing. I’m just grateful for the quality service always 100% done. And of course Denny doing the scheduling he’s another asset to the company. What a team Paul has. I want to honestly say this is the place you want to go to if you live in the area or even if you live far away like I do. I don’t think you can meet or have such quality honest work done. That’s such a level of being picky and expertise level. Old red 2011 Ford F150 she wants to go for 1,000,000 miles I think. And I think she will. With the help of expertise shop North Avenue automotive thank you much you all have a merry Christmas. And all of us and I mean all of us have a very prosperous year ahead of us , let’s all work together. and Garrett thank you so much for that. Perfect quality job you did on my truck yesterday as always highly appreciated. You’re one hell of a good young man appreciate you and most importantly you’re expertise and picking us that you inherited from your dad. Continue to grow young man have a good one. See you next time, Joe Biksacky

Denny and the whole team are great -- the service was quick, well-priced, and high quality, and Denny negotiated with a vendor on my behalf to ensure I got a free replacement battery. I'm so glad these guys are in the neighborhood, and I'd recommend them to anyone looking for great, reliable service. Thanks a million!

I took my car in because it was shaking and veering to the left. I thought I had just hit too many curbs but when I brought it in I found out the struts were shot and I needed some other work on the front end. The team at North Avenue Automotive got it fixed faster and cheaper than they estimated and now my car drives like a dream. They were upfront with the costs and the issues, which I really appreciated. I definitely recommend them and I will be back!

I have been getting my car serviced here for over 20 years. Paul the owner and head mechanic has never let me down. He is very honest, very knowledgeable and timely. The fact that this is a family owned business for over 30 years speaks volumes. His son Garrett is an excellent right hand man who knows his (stuff). His wife is awesome. And Denny at the front desk is always pleasant and helpful. Thumbs up all around!! Highly recommend this shop if you want the real deal!

Had a great experience with North Avenue Auto. I just moved into the area and got a flashing engine light. Denny helped me out with complete transparency and professionalism. They use OE parts so your car won't break down again shortly after the repair. Glad I found them.

I was so surprised to see the number of negative reviews for this place. I've taken my cars here twice and so has my brother and we both have had great experiences every single time! Incredibly fast, honest, and very fairly priced. Denny is the man!! He's so patient, kind, and clearly very hardworking. 10/10 I would recommend this place to anyone and everyone who is having ANY issues with their car.

I have a somewhat rare and quirky car, and it was having issues with air suspension. My main mechanic said they couldn't fix the issue and it had to be dealer serviced, but the dealer said they didn't want to work on it either. I called around many shops who said that they either wouldn't be able to fix my issue or flat out wanted nothing to do with my car. Enter these guys, they were willing to work on my car despite never hearing of it and they pretty much solved my issue the same day. They're quite far from me, but I highly recommend these guys if you're having trouble finding knowledgeable mechanics willing to take on new issues.

When I walked into this place I was worried that the issue my car had was something that would cost me an arm and a leg. Denny, who helped me at the front desk, talked me through what he thought could be going on just by what I was saying. These guys are very knowledgeable and are not there to waste your time. They took my car back into their garage and ran their tests. They figured out the problem, explained it to me in detail, ordered the part that was malfunctioning, replaced the part, retested the car, gave me the keys and I got home within 2 hours. The issue was resolved with ease and with much care. I was incredibly impressed by their professionalism and their friendliness to someone who knows very little about cars that could easily be scammed. The price was well below and the overall experience was well above my expectations. Thank you Denny for the great customer service and thank you Paul for getting my car fixed so quickly. I recommend this place to anyone who wants mechanics that they can trust.