Roy's Auto Repair

Had an issue with my car that I wasn’t sure what it was. Roy’s was able to get my car in super fast! I dropped it off on a Sunday evening and by Monday morning around 10am they were already calling me with the diagnosis. It was going to be ready that evening but it turned out that the problem still wasn’t gone with all of their repairs. Giving them more time, they wanted to keep my car another day to look at it deeper. I was more than happy to let them have it just to save myself the money and time if possibly having to take it to a Ford dealer if they didn’t figure it out as the dealers are booked for weeks out! Turns out time was all the needed! By the next day they were able to diagnose what the issues were and have it ready before the end of the third day. They even politely discounted my bill, without me asking, which is greatly appreciated but definitely wasn’t expected by any means. They hands down have my business for any further issues although I hope my car doesn’t need anything anytime soon! I never felt a bother when I called for updates and they were honest with me. Highly recommend!

I relocated from St. Louis to Houston in October of 2020. Made a return visit in June but I held off some maintenance because I fully trust them with my 308,000 mile 4Runner which has been maintained by Roy's since I rolled into that shop. It has runs like a Swiss time piece every since Charlie put his hands on it. The mechanics there know their stuff. Super guys and gals in the front office. If it were practical no one in Houston would ever lay a finger on it.

I've been going to Roy's for almost 30 years with good reliable service. I recently had an alternator go out on our 10+ year old minivan as we were heading out of town to SC for a vacation. Roy's was able to troubleshoot on the phone, order the alternator, squeeze us in for a replacement and we were back on the road that evening. They can't do magic for all but I greatly appreciated their agility in helping me!!

I've had the best experiences with these guys. They don't try and sell me stuff I don't need. They explain what they did and don't overcharge. Having a good trustworthy mechanic is important. I'm glad I found them.

My wife and I have had a few things done here and we've always been treated fairly, honestly and with respect. Also, the prices are more than reasonable for the quality of work.

If you're looking for a new auto shop, please give them a try. We've been happy with our experiences so far!

Hands down, the best auto repair shop I’ve been to. They take time to document everything going on with your car. If you come in for an oil change, they’ll take care of you. If they see something wrong with your car, there’s no pressure or up-selling. Everyone is knowledgeable and caring. It’s the only place I take my vehicles.

Honest, reliable auto care. We have been going here for years and have recommended this place to many friends and neighbors. Fair prices, no B.S. Thanks, Roy's!

Literally the best mechanic in St. Louis - super nice on the phone, always available, and not expensive. You can easily spend $70-$85 on a full synthetic oil change, but not at Roy's! Also depending on what's going on with your car, they'll help you free. There was one time they looked at my car and then didn't charge me anything. And another time the fixed my tire and it was like only $5. They are genuinely a great business to work with!

Family owned, they have some history, and they're stand up. Haven't heard a bad thing from anyone we know who goes here for work. I'd bring my car here before going to a dealership or tire shop. State inspections, emissions, tires, alignments and more, these guys have it covered. Give them your business, you won't regret it.

Excellent service and communication. And Fair. They took great care of me. I would recommend Roy's 100%. You need your vehicle repaired call Roy's Auto Repair!

Update: Still great! They do emissions inspections and are quick!

I always go here for my state inspection. They're super friendly and honest, and I feel good about coming here. Going anywhere else I feel like I'm unimportant and getting scammed.

Recently took my car in for some pre-winter maintenance (brake work & tire replacement), and could not be happier. They had an estimate for me within minutes of calling, and as a AAA member, they included a complimentary diagnostic inspection, with estimates for repairing the issues they found.
Reasonable rates, fantastic service--I'll absolutely be coming back to Roy's for any other repairs I need.

I've been going to Roy's since 1997 when I moved to the area. They are a very trusted business and customer service is excellent. They've always be extremely honest with me. It's very hard to find skilled people like the ones at Roy's that are also good, honest, and trustworthy. I've brought a lot of different cars to Roy's over the years and I can't imagine going anywhere else. Steve worked very hard and creatively on one of my older cars in late 2014 to send my car's computer board to a company to work on it for a few hundred dollars instead of a simple and standard option to just replace it for a thousand dollars. They're great and I'd recommend them to anyone.

I’m extremely happy with the service at Roy’s. My daughter is going to college nearby but family lives 4 hours away. The odd electrical issues she was having were hard to address with her so far away. AAA wound up towing the car to Roy’s one night after we trusted AAA’s recommendation about Roy’s. They were able to attend to the unscheduled appointment the next day and determined a simple fix related to a battery cable. Upon picking up the car, apparently her jump starting had blown the headlight bulbs which they also then took care of in short order. The car is running great once again.

The big thanks here is that she was due to come home for Thanksgiving break. We were concerned about having to travel down and then having to hope to leave the car at the shop for a week. We were further concerned that she might have to stay down there into Thanksgiving week to address the car while her campus was empty. They were very sympathetic to our plight and did all they could to help her get home to enjoy family for the holiday. We are so grateful and know that for her next four years at school that we have a great shop to rely on. Thanks to all parties involved for helping us out.

This place is great. Started going here about 4 years ago. The location is wonderful - you can avoid Manchester by going to the stoplight just west of Roy's. They're always happy to answer q's over the phone, provide quotes right away, and try to work with your availability as much as possible. There doesn't seem to be a lot of turnover which, to me, says a lot about an auto repair shop. They have also taken me out to the service bay to show me underneath my car once. Anyway, we'll keep going to Roy's for as long as we can.

I completely trust this place. Steve made calls for us to see what we should do while we were stuck in a hotel in Kentucky recently with a transmission out on our car. We called to get his recommendation and he volunteered to check into pricing and did so....and promptly called us back within 30 minutes. Other things have caused us to be amazed by the high level of service received. We've gone here for about 20 years and never regretted it in all that time. Highly recommended.

I am VERY picky where I take my cars. I moved to St. Louis 10 years ago, and was still taking my car to my old mechanic in Illinois I trusted, until a friend recommended Roy's to me. I've now been taking my Subaru to them for 2 years, and I'm so, so happy I found them. Absolutely no up-selling, so affordable and so friendly. You won't be disappointed!

Roy's is my new goto mechanic. Got me in quickly, worked with my extended warranty company and then diagnosed and repaired a secondary problem just as quickly. Honest, fair and fixed my car. I also like supporting independent, family owned businesses. Well done.

Look, I hate going to a repair shop as much as anyone else. That being said, I would go to Roy’s anytime! I have had to use them 5 or 6 times and each time I have been impressed with their communication and honesty. Where others have tried to charge me hundreds for a gamut of different reasons, they were able to advise me on only the necessities and save me a ton of money! In fact, last time I was there they needed my car longer than anti pirated to try and diagnose the issue. Due to the extended time, they didn’t charge me the diagnostic fee! Go to them and you won’t be disappointed!

Reliable, trustworthy, and kind! I always feel like I'm getting true and honest service at Roy's. As a woman, this is hard to find! Thank you to the mechanics and others!