Jaguar Downtown Salt Lake

I completely enjoyed taking my vehicle to Jaguar in Salt Lake City. My advisor Tyler was extremely professional, courteous of my time and needs. I highly recommend him and his staff at Jaguar Salt Lake City. I wish there were 10 stars to give. My sedan and a beautiful loaner they gave me complete white glove experience from the refreshments to the parting gift when I picked up my Jag, thank you Tyler for making the experience awesome!

Tyler Seawright and Jaguar Downtown are awesome ! I take my Jag to them and Tyler always makes sure that I am taken care of. The team there are professional and super friendly. I love the relationship Tyler has created over the past couple years since becoming an owner of a Jaguar. Facility is always clean and they have refreshments and a comfortable atmosphere and setting.
I highly recommend Jaguar / Land Rover for your servicing needs, Especially Tyler, who will make the experience AWESOME!! Thanks Downtown Jaguar / Tyler

The team has been helpful from sales to service. After some unfortunate mechanical failures Tyler S. And the team have worked hard to get me and my vehicle back on the road. All while keeping me informed

I just had the best car buying experience ever with Ken Garff Jaguar Downtown Salt Lake! Thank you Kyle and Garrett for making the sales process so smooth and easy! Even the finance manager Kelly took a personal interest in me, and we even discovered that we had both lived in the beautiful country of Argentina at different times in our lives. You guys really made my day. Exceptional service!

Christian took wonderful care of us. It was a fabulous experience buying a car. We will definitely return.

I bought my car there, we had an inconvenience with the cracked windshield and the salesperson promptly scheduled a replacement. The dealership is professional and very organized! I recommend it to everyone. Special attention to the sales team Yamila and Sofia, who are great professionals. Thank you very much, we will do business again.

Great experience! Listened to my concerns. Jared went thru every detail of the F Pace to make sure I new the features. Best car buying experience I have ever had.

I bought a Jaguar in 2018 from the dealership. The salesman Garrett was awesome to work with and the dealership and service department have gone above and beyond with customer service. I was so impressed that I just purchased another Jaguar with Sales Mgr. Garrett and salesman Scott. They again were so incredible to work with. The purchase was smooth and easy. I’m so appreciative of their knowledge and customer service!

I started shopping in earnest for a "previously owned" mid-size CUV several weeks ago. Only 7-10 days ago did I narrow my choice down to one make/model and about 2 model years. Jaguar DSL had my car. I messaged the dealership very late one night and by the time I logged in the next morning, Jared Price in sales had already made and sent me a lovely video of the car, the very best sales performance I had experienced since my search started.

Later I met via phone Garrett in sales and Kelly in finance. (I met Jared and Kelly in person when I picked up the car.) Jaguar Downtown SL and the employees I met are all rare industry gems.

And if it crosses your mind to save a few dollars and search for a private party sale, I beseech you to perish that thought. My experience with every private party was horrible, the primary and chronic complaint being almost universal non-communication. Save yourself the time and misery and don't consider this option for a second. Reinforcing this thought is the fact that my sale price was closer to the private party appraised value than the dealer value.

The turbo went out on my f-pace and was here being repaired. They were booked out on availability but made time to get my vehicle in and diagnosed. Initially the shipping time on the parts was pretty bad, into December. Adam (service who was over my vehicle) kept me updated and in the know weekly, sometimes several times a week. Then he surprised me one day with it being done and ready to go! The part had came in unexpected, they got it in and back to me way faster than I planned on. They have excellent communication in their service department and I'm always pleased with the work they do.
I also purchased my jag from this dealership as well, and could not have been more satisfied with the experience. Hands down the best car buying experience I've had.

I recently purchased a used Jaguar F-Pace from a different dealership and needed to get some work done on the vehicle.

Not only was I treated with excellent customer service, Erik went above and beyond and helped not only figure out a drop off and pick up time after hours, but also was in communication with me daily to keep me up to date on the progress as well as seeing if there’s anything else that needed to be done.

I’m in the Car Business myself, and was truly impressed by their professionalism as well as their attention to detail. After I got off the phone to make the appointment initially, I felt greatly taken care of, and my expectations have been exceeded every step of the way.

Looking forward to working with Jaguar Downtown, and Eric in particular, again.

I had such a great experience purchasing my new car through the friendly and no-pressure team at Jaguar downtown. Al Mamulski was very knowledgeable and so easy to work with. I was treated well and it was a smooth process. I’m thankful to everyone who was a part of my experience and all that was done to make it pleasant! I love my new car!

I went into the Downtown Jaguar/Land Rover dealership to purchase a new Discovery Sport & automatically assumed that I would be dealing with a “salesman” who only wanted to get paid but that wasn’t the case. Kyle Blanchard helped me & he was very profession, genuinely sincere & he didn’t rush or pressure me at all. He took the time to listened to what I wanted & helped me find the perfect vehicle for me! I had such a great experience I requested some of his business cards & I have referred multiple people to him. Everyone I know who has purchased a vehicle from Kyle has been incredibly satisfied with their purchase! Thank you Kyle for helping me & not treating me like a number. I will be back to buy another vehicle from him soon!

Was not sure if Land Rover and Jaguar dealers were on the same website so I am leaving the same review here to be sure. I had the pleasure of working with Kyle Blanchard last week and he gave me and my nephew an amazing and very welcoming experience. Not knowing if I was going to purchase or not, he treated us no different and still let me take a vehicle for a test drive. He applied no pressure like a typical salesman would and made me feel extremely comfortable. He will definitely be the reason why I stick with Jaguar. He deserves the best.

This is the best Jaguar Dealership I have visited! The service was great!

Having bought numerous vehicles over the years, I am not sure I can ever recall thinking to myself, "well l want to do that all over again"... That is until my most recent purchase in working with Kori and Jeremy at Jaguar/Land Rover of Downtown. Something I normally loath in purchasing vehicles, Kori and Jeremy made the experience an absolute pleasure and worked with me on getting a fair deal on a great car. Thank you is not enough but will have to suffice. If you are in the market for a new vehicle, be sure to ask for Kori and Jeremy. They will not disappoint. If we could all be as excited and passionate about our jobs and customer service as Kori and Jeremy are about making there clients experience the very best, I am quite sure none of us would ever call our jobs work. Loved every part of the purchase process. Hopefully I get to do it all over again sooner than later at Jaguar Downtown.

Great experience! At first I was a bit nervous to purchase a car from out of state (I'm in CA) but the salesman I worked with, Jeremy, gave exceptional customer service. He was professional, friendly, and responsive. He even checked in with me after the fact to make sure transport went well and I was happy. The whole process was pretty straight forward and way easier than I expected.

My experience at this dealership was awesome. I had just visited a Mazda dealer in Ogden and ended up walking out due to their behavior towards me and their sales tactics. Walking into Jaguar Salt Lake was a complete 180 compared to what I had just been through. The salesperson (Jake) was great and he helped me find the vehicle that best suited my needs, while also helping me ensure I received top dollar for my trade. I plan to buy another from them when the time comes.

Hey, my experience over at Ken Garff Jaguar has been great ever since my husband's lease of his F-type convertible began a few months ago. I give Lindsay Gifford, service manager, the highest of marks for her kindness and patience in working out the little details that often come with a brand new car. I am the one who handles the service and maintenance issues for the cars our family drives, which is why I'm writing this review. She is one of those rare fun individuals who always has a genuine smile on her face. She is sincerely eager to make sure I get all my questions answered, completely and with kindness. She has facilitated answering and correcting all the little issues we've had -- from annoying squeaks to replacing a faulty eject button in the CD player to making sure a factory recall on a wiring connection was taken care of to making sure I always had the most fun and awesome loaner car to drive. She calls back promptly to give me updates as promised. From my many visits in to the service department I have observed her ability to work well with her co-workers and all the other customers as well. She handles her work stresses very well and remains cool, calm and collected at all times. She's great great great. I also think Chris, Brian, Wes, and Zach -- (both Zachs) are great and fun to work with as well. A big thank you and a thumbs-up for doing such a great job. Thanks a million.

Jenny was great to work with, gave me the VIP treatment, happy in every way with the excellent experience. She exceeded my expectations with the great customer service.
Adam in the service department, it’s fabulous to work with and followed up and kept me posted on the progress of the vehicle. Made sure my needs were met. Very professional!!