Johnston & Murphy

5 STARS!!! Johnston & Murphy has long been well known as a premier shoe and clothing store. Gabi and Sonnafia took the customer service of this outlet to a new level. Their patience with helping us select just the right outfits from their great and their knowledge and experience with matching shirts, pants, and shoes was astonishing. What a wonderful shopping experience! Of course we will be back. Take your time shopping and enjoy the classiness of J & M.

Great service by Brandy she was so attentive and she know how to do the job I went just for a exchange and because of her I ended up buying 2 more pairs, the store looks amazing and organized, thank you so much 😊

How wonderful and profoundly exquisite are these shoes. Not just any shoe store, but the hand crafted artwork is divine. He looked real sharp for his Nephews wedding!

Nice staff. One middle-aged oldish man was very kind and good with children. Efficient too.

Great collection, personally I prefer this location than their J&M Galleria store.

Current sales person was a total pro. He was helping 3-4 customers and not missing a beat. I didn't feel like he was ignoring me while he assisted other people. His attitude and knowledge of the store's inventory was impressive. He was able to specify which shoes were in stock for a 7.5 size.. All other places had to check their phones and/or go back to check. That's why I bought my shoes and belt to match at Johnston & Murphy's today. Sadly I didn't catch his name and the receipt doesn't mention it but his performance deserves to be acknowledged.

Great selection
Staff very patient
And took time to make sure got the right shoes and size
And provided good feedback and made sure to get it right rather than return later

Have been buying J&M for years now mainly shop at the airports but making the trip down to memorial city was definitely worth it. Not only do they have an awesome selection but the staff is extremely knowledgeable and actually helpful. Best customer service I’ve received in years by the manager and the cashier guy

Wonderful shoes here! The employees were really helpful and they had a great selection of shoes here as well! I like buying my office shoes here as well as just shoes for any outfit I am planning!

Sonniphia really cares about each and every customer that comes into the store. She assists each one personally and tells them everything they need to know and makes sure each customer leaves the store with a smile! More stores out there need employees like her!

Great store, lots of nice and elegant shoes. Best store to buy mens shoes and clothes

Gabe assisted me and completely upped my shoe game knowledge. Great service!

Neelisha Acharya was very knowledgeable and helpful. She helped me find the right pair.

Very good quality shoes for dressing nice!

Great shoes, great selection, excellent service.

Had what I wanted. Good service.

Great service and experience

Great service