Shoe Palace

Shoutout to Jackie!!!! She came with thee best customer service okkk!

this was the first time I visited this location. The sales team was attentive without being all up in business. They let me shop. I found some sneakers and some cleaner. I appreciate that they took the time to put the sneakers back in the box nicely and tucked in the laces. A small thing but with 200 dollar sneakers it's nice to have them treated with respect. Good atmosphere. Team worked together to make me feel welcome.

Cory and his staff have been the best employees this Shoepalace has had in a few years. I am a sneaker-head so I enter all the raffles prior to Cory becoming manager I would never win but now I truly feel it’s more fair as i end up winning more frequently. Overall all employees have a better attitude and that reflects the type of guy Cory is. I have never seen him in a bad mood or even unwilling to help or talk.

I was in the store with my mother who is 75 yrs old, We did kinda stick out but i want everyone to know that the staff and the Manager treated us like queens. We never had to look for someone to help us, they would make sure we were taken care of. Also had a DJ playing good music and it was a party, the staff even got my mother to dance with them. I will come back to this store for sure. and i highly recommend this store.

I met the young man Corey and his team over the weekend.. The way Corey communicates and works beside his team shows true leadership . They did nothing but make my shopping experience great . I will definitely return .

I was visiting Houston over the Father's Day weekend and my family and I went into this store to look for Jordan's. They didn't have the shoes but had a great sale going on for clothing and other merchandise. I purchased some shorts that were on sale BOGO. Who can pass up a good deal like that? When I returned back home to GA, I tried them on and they didn't fit like I wanted them to. I contacted the store and spoke with the store Mgr Jacob. Jacob went above and beyond to satisfy me with his great customer service. I was able to return the shorts through the mail without the hassle of paying for the shipping. Once they received the items, I was issued a full refund. Talking about great customer service. He contacted me every step of the way through the return process. Thank you Jacob!!!

Had a great experience at this store today. I gotta admit I was waiting for help for a minute, but as soon as Diana saw me she hopped right on it. Helping find my size and even pick out shorts for the outfit. Polite, quick, and helpful is exactly how I would describe her. If you’re looking for shoes, find the cute girl with blonde curly hair.

Jacob was a great help. Great personality and will help you find what your looking for. We need more people like him. I went to foot action and nobody helped me or my son so i ended up going in to shoe palace just to see and sure enough i wasn't disappointed. Thanks Jacob for your help my son will love his Nike Air Jordan's. I definitely recommend shoe palace to anybody. Will be back soon

My family and I were in town for a basketball tournament. My son and his teammate who was in my care for the weekend wanted to go look at shoes. We were on separate floors and the mall was put on lockdown, due to a gun being pulled. Cory from the store pulled my son and his friend to safety and locked the store. It was the scariest thing as a mother not being able to get to her 14-year-old son and his friend. I am so thankful for Cory’s quick thinking. He pulled my boys to safety when I couldn’t be there to protect them. Please go buy some shoes from Cory!

My daughter love her Croos...me too

Excellent Customer Service from Jacob, really recommend this location. Lots of selection to choose from store is organized and clean. Great job Jacob keep up the great work !!!! Really Recommend

Great store and great employees! Every time I enter the store Im always immediately greeted and helped. The customer service is great and the employees always go above and beyond.

The customer service is great I am greeted when I come in and treated like family when I shop there. From what I have witnessed there is no neglect to anyone that walks in everyone is treated respectfully.

the people who worked there helped me out so much !! The whole store basically helped me find some shoes I really liked. they even went online and called other malls to see if they had a shoe I wanted. they made sure that I was happy with the shoes!!

Thankfully this store had some shoes in stock at a 13. I would recommend getting more options available in 14 for other shoes like Nike

Deanna was an extremely good help. Her and her staff gave great customer service. A+ guys!

I was just up in here recently..they selection used to be wack,but now they gettin some fly stuff up in there

Very clean and neat! Customer service was good as well. Definitely will come back to shop again.

Great place to buy nike, Jordan, adidas, etc. I recommend looking at all the shoe stores first and comparing prices. Usually this place has great deals. I check this place first and then I check the other ones and compare. I end up coming back to this one and buying my shoes here.

Very nice employees.. The Manager Corey klinefeld is truly a people person and makes you feel at home..