Atlas Plumbing & Heating Co

We had a leaking water pipe in our garage which leads to an outside faucet which I was convinced was leaking in or below the concrete slab. My experience with Atlas was positive from my initial conversation with Pam in the office to meeting Ryan and Kyle. They inspected the pipe and quickly discovered the leak was not in the slab but an easy fix. This is a well established, professional, and honest group who know what they are doing. I understand why my neighbors recommended Atlas Plumbing and will definitely recommend and use them in the future. Don Larsen

We got the referral for Atlas from our next door neighbors who had recently had some plumbing issues of their own and they told us they knew Sonny Friedman, the owner, personally and highly recommended his services. That was good enough for us and we were certainly not disappointed. Daniel, the technician that came out both times was everything you would want in a service technician—thorough, careful to explain all he was doing, respectful of our home, and just very polite in all his interactions. Best of all, he pinpointed our leak to a faulty dishwasher which he took care of and when I asked if he would mind removing it and taking it out back for me, he was kindly willing to do . Every person we spoke to connected with Atlas, from the dispatcher to the workmen to the account manager was professional as well as personable. I love finding a plumbing company this competent and trustworthy and will definitely refer my friends and family members their direction. We already knew we had the best neighbors ever but their telling us about Atlas elevated them to rock star status in our estimation!!

Gas leak detection. After a gas leak was detected and our gas was shut off I called Atlas. They arrived within an hour and began testing. The servicemen were efficient and repaired the leak without delays. They asked to stay while I called ATMOS to return and turn the gas back on so they could tell what they had done. I was very impressed. I highly recommend this company.

I've used Atlas Plumbing twice now; once to repair a washer and once to repair a toilet and sink fixture. Both times I was impressed with their professionalism and the quality of their work. They listened well to understand the situation, and correctly assessed the problems. They did a great job correcting the problems and are very reasonably priced. I will definitely use them again!

We needed to replace the main water line to our house due to a leak and after finding the leak, discovering the water pipe used originally had been recalled in 2020. Atlas was very accommodating in scheduling someone the same day we called to come out and look at the work we had done to find the leak and give us an estimate on how much the job would be and how long it would take to complete.
Eddie and his partner texted to let us know when they were on their way and were very professional and helpful. He provided options for us to consider and also gave us his recommendations. He answered our questions and provided us with contact information for a finance company before he left, when we requested it.
All communication and quotes were clear and in text or email so we were able to go back easily and reference them.
Atlas called back the next day to check and make sure we had received all the information we had requested and to see if we had any additional questions. I will definitely recommend Atlas Plumming to anyone looking for quality plumming services from friendly, professional individuals.

We had a gas line we were unable to completely turn off. We called Atlas and they responded immediately. The gentleman who arrived knew exactly what to do, did it quickly and made a very reasonable charge. We will definitely use them again.

Had some minor issues with one of our toilets in the house and one of our sinks. They came out same day to fix and even took time to explain to us what was wrong and gave us an idea as to how these problems could be fixed in the future if we wanted to do it. They were very professional and courteous and took time to really help us understand what the main drivers behind the issues were, which was way beyond what the expectation was. Thank you Atlas!

Highly recommend using Atlas Plumbing. I had a different plumbing company come to my house and after hours they were unsuccessful in unclogging my plumbing system. They misdiagnosed my situation entirely and suggested a repair that would have cost thousands.

I called Sonny at Atlas for a second opinion and he was so gracious with his time and told me step by step how to diagnose my plumbing issue and even recommended a different company for a particular part of the diagnosis. The problem was resolved by only spending a few hundred bucks.

Long story short, Atlas saved me thousands of dollars by providing honest, good old fashioned customer service. They’ve got a customer for life now and will be my first call for plumbing issues in the future. Thank you!!

I had been having issues for some time with the drain for my washing machine. It kept backing up into the kitchen and would drain very slowly from there. After the big freeze in February, it stopped draining completely. I called several other plumbers and each declined to do the job saying "there are easier ways to make money". I found Atlas listed in my neighborhood magazine, and with fingers crossed, I gave them a call. Pam got me scheduled and Ryan and Alexi came out and did their best to interpret my problem into a possible solution. It wasn't easy, I'm sure. I knew what it wouldn't do and what I wanted it to do. I spoke with both Sonny and Bart and they did there best to put a proposal together. After accepting, Pam got the excavators scheduled. These guys were amazing. They got a huge hole dug and tunneled under my house in just a few hours. Next came Ben and Alexi. I wasn't sure how long it would take, but was pleasantly surprised when they were able to wrap up the majority of the work in one visit. They really know what they are doing. I can do laundry at home now as well as run the dishwasher! I haven't been able to do either since February! The excavators came back to fill the hole and we're done in less than half an hour. They carted off the extra soil too! If you have a complex job and you want it done right the first time, give these guys a call. You won't be disappointed.

Great company! Great service! This is my third time using Atlas Plumbing and I wouldn't trust my plumbing repairs to anyone else.

I had a slab leak this time that really had me worried. But Ben from Atlas came to my house and set my mind at ease. He made sure the slab leak was fixed properly and at a great price.

I highly recommend you call Atlas for any of your plumbing needs because you will get professional service from a family owned company that truly cared about its customers!

It is unusual to share a review for a company that never actually did any work! However, I called to ask if Atlas could send someone to deal with a sewage smell coming from our master bath. Atlas had other appointments and could not get to our house until the following day. Due to the anticipated delay, Sonny gave me a tip on what I could try to mitigate the issue immediately, that would eliminate the need for him to charge for a visit and it worked!!
Nice to know there are still reputable businesses out there!

Eddy was friendly, punctual, professional and went right to work. Got in and out in record time and the cost was so reasonable.
Amy at the office is so helpful, and friendly even tho it was the end of the day. Top shelf experience and I highly recommend Atlas.

Atlas was the third plumbing company we brought in to find and fix the “1/2 gallon per minute” cold water leak at our home. One of the first values they brought was a willingness to set aside what others thought they had found and to start over (some at their own expense) to track down the elusive source of the problem. They willingly brought in an expect in detection from another company who finally was successful. Throughout this process, we valued the integrity of this company. They kept us up to date and involved. they treated my landscape with respect. they helped me respond to my insurance provider. Based on this experience, I would recommend Atlas to anyone.

Needed a Gas Line added to the kitchen. I was presented with a couple of options, and we looked at them both. The construction of the house precluded the interior extension - it would have required extensive renovation at a considerable expense. We chose the exterior route, knowing that it would involve excavation of a trench. The price was very fair, and in line with other quotes we received. I was very impressed that I received confirmation from the owner, and the work that was done was excellent. Super impressive!

Extremely satisfied. They did an amazing job of setting expectations before and during the services and definitely overdelivered. Haven't had great experiences with plumbers in the past and Atlas is absolutely now my "go-to" for anything.

We needed work on a bathroom faucet and aerator and the handle on hot water in one of showers. I received notifications of when the repairman was going to arrive and he was right on time. He identified the problems quickly and attempted to fix with what he had on hand. However, both problems required additional products and he indicated that he would pick up and come back tomorrow or as scheduled. He was very professional and I appreciated his explanations. Would definitely use again.

Such a great business! I had a call with Sonny and I was trying to get an estimate for a previous subs work that led to my shower leaking. Instead of taking easy money, he directed me to checking if the previous plumber took out a permit and whether it was filed with the city. It was not and now has giving me leverage to help with my dispute. I can't say many would have done the same but I will recommend this company to all my friends and family simply because they are honest. This is so hard to find these days and I will be a reoccurring customer going forward. Thank you deeply, Sonny!

Outstanding work. Very professional and extremely thorough. Fair, reasonable pricing. Honest and transparent. We’ve used several different plumbing companies in DFW. Atlas has diagnosed and resolved plumbing issues that other companies were unable to fix! They’re the only plumbing company we use now, and I highly recommend them.

Atlas plumbing is amazing! Where do I begin... The way they treat customers you don't get anywhere else. The service, knowledge, cleanliness was perfect. I had other plumbers out three and four times for the same problem. Atlas knew the problem within minutes and fixed it to my satisfaction. Great company, great people, family owned, will use only Atlas.

I couldn't give this review on Angie's List, so I'm giving it here. Basically, I had a toilet problem that I attempted to solve on my own and couldn't. I requested a plumber and Atlas Plumbing gave me a call. Not only did they give me extremely helpful advice during the 10 min call, but it was free.

Clearly, this business is extremely professional, and they care more about doing good work than milking you for every dollar. Would recommend.