Ben's Auto Repair

This was my first time repairing my vehicle at this shop and I was so impressed with their Five Star service. I love that they are a family owned business. They are highly knowledgeable and demonstrated their expertise.

This was my first time here- my friend recommended me. I will definitely be back! They provided an estimate and got me taken care of in less than 24 hours. My cars been running great. Thank you so much!

I used to work for Ben great guy. Has a lot of business and does good work. So does his lead tech John. I was not crazy about working eight to six ,six days a week. The pay wasn't as good as I was hoping. Part of that Was my fault. I'm in my sixties now And I've been doing this for close to 50 years . Probably a good time for me to do something else besides mechanic work . Ben is a good place to take your car . You won't be disappointed ! good luck And always research the place you take your car to be repaired. Wanted to add wish I could have done a better job for you Ben. Good luck in all you do it's been a pleasure .

Great service attention to detail and keep you informed on vehicle and will get my money and business

Quick. Knowledgeable. Honest.

I came it not knowing what was wrong with my car and James and the mechanic diagnosed the issue, were able to explain what likely caused it, and helped fix it quickly. I will definitely be back if my car starts acting up again

Took my truck in for an alignment. I had previously taken it to two other shops that were unable to align it within specs. John was able to get it aligned perfectly and in under 2 hours. Great business experience and service. Definitely recommend them.

Excellent. Dependable. Fast. AND Trustworthy.

Finding a dependable mechanic is hard. We've taken several vehicles to Ben's Auto over several years. Each time they've been up front and trustworthy. They call when they say, repairs are completed when they say. And if there's a delay, they call to tell you why...they don't wait for you to call at pick-up time to find out it's going to be another day. The parts are always guaranteed. They're up front on where the cost is and why. They've never been anything except friendly and respectful.

I’ve personally known Ben for 20 years. He has repaired several of my vehicles and friends vehicles without an issue. I trust the man… you can too !

James at the front desk is very knowledgeable, he will go through all the options and be honest on the work that needs to be done.
I have taken both my personal vehicles and company truck to be worked on. When i was provided a time frame for the work to be completed it was always meet, the one time it took a day longer he called me and apologized, asked if it was okay to get the car back to me mid next day.
I had absolutely no problem giving them that extra time, since to that point everything has always gone smoothly.
The crew really knows what they are doing and will get it done right the first time. There was some simple things that really made me trust them, when i asked if they can do certain work, they said they could but mentioned because of the mechanics qualifications, they are compensated more, (which is a great thing) but something as simple as a alignment or a oil change would cost me more, as opposed to a shop that does that more specifically, they suggested to me to take it there if i was just looking at better pricing with the same quality.
At this point of working with them for a couple years now, for mayor repairs, Ben's is the only shop i would ever consider taking it to.

Ben's Auto Repair, Keep up the great honest work!
Thank you!

To people suspicious of five star reviews: No, seriously, this was a five star experience! I first took my Camry, after a moderate fender bender, to Toyota Irving, but they were dismissive (not quite rude) and tried hard to total the vehicle, expecting a bonus from State Farm, instead of giving a fair estimate of damages and vehicle value. They put repairs at 4000. But then I called Ben's after seeing the great reviews and they didn't disappoint, with a final cost of 2500. They were very polite on the phone and gave me more info than I asked for, rather than trying to rush through the call. Ben's was one of only two shops I called willing to do a free visual and written estimate for me before bringing out an adjustor from state farm. When I brought in the vehicle, Ben looked at it, and even though it was the end of the work day, he took the initiative and time to help me tie on my bumper with a tighter knot than the previous knot. This was especially nice since he had other things to do and I wasn't even a paying customer yet. I was determined to go with Ben's auto repair so I left the vehicle with them. When they heard that my insurance wasn't covering a rental car, they showed awesome concern for me and went out of their way to bump me up the line past other drivers who did have rentals. Not a very typical way of treating customers now a days! And like I said, the price was way better than my first estimate. The repairs looked as good as expected, so I didn't get the feeling they were cutting corners to hit that low price. I have no complaints about the experience, besides that they have virtually no room to park. However, that's just because it's a well reviewed and popular place with a lot of vehicles waiting to be fixed. Thanks guys for your great work! I hope i don't have another accident, but I would definitely come back.

I haven't had any work done here, but I have delivered parts here & was able to have the opportunity of meeting the man at the front desk & also the owner "Ben" himself. Just having this opportunity & a small conversation with these great guy's gave me the feeling that this place does awesome & honest work. Also seeing what had to be perfect looking car's in the shop being worked on as Ben's personal projects gives me a good idea of just how great work they must do. Can't wait to deliver here again!!!

It was my First Time There, am I Love It Strong 😍!!

I have been going to Ben for a year now for regular repairs and he's always been honest and fair. When my car got damaged in the hail storm a few months ago my car was totalled by insurance. Since I couldn't afford to replace the car, I took the salvage and the payout, and went to Ben. His price was over $1000 cheaper than the insurance body shop, and he even fixed a few extras that they wouldn't have done! The car turned out absolutely perfect and I am so happy with it! It looks brand new, and as always Ben and his staff were extremely friendly and helpful throughout the lengthy repair.

Ben's Auto Repair is an honest and upfront repair facility. Ben and James will make you feel at home. No need to run around town, you can trust Ben's Auto Repair for all your vehicle needs. They saved me a lot of money on repairs I can't do.

What do you do when you are stuck with a broken down car in Dallas when you are 4 1/2 miles from home? You take your car to Ben's Auto repair!

Seriously, I was freaked out that my car broke down and I don't know anything about Dallas. I looked up auto repair on my Foursquare App and found Ben's. Cross referenced on Google...good reviews...so I called. Ben gave me great directions to his shop and took a look at my car 30 minutes before they closed. Ben gave me great advice. Unfortunately my car wasn't going to make it home, so Ben gave me a ride to a motel. First thing in the morning I got a call from Ben with an estimated time to completion. It was done in 3 hours, earlier than he thought. I was in a situation where I really could have been ripped off. But I paid a fair price and I was on my way home.

I found Ben to be trustworthy and honest. Have no doubts... go to Ben's.

I highly recommend Ben’s Auto. They know what they are doing, honest and great prices.

Their team went above and beyond to help me diagnose and fix the issues with my car.

I've known James Bess for 7 years, and trustworthy mechanics are hard to find but look no further. He'll tell you exactly what's going on with your vehicle, what needs to be done and what can wait. This guy is to cars what the horse whisperer is to horses. Would definitely recommend this shop to anyone who appreciates honesty and quality work. A+++
I also heard a rumor he can do a four wheel alignment on a moped. (Joking of course)

I've been a customer of Ben's Auto Repair for over 9 years and he always gets the job done great! I do not understand the review by Amir (below) because every job Ben has done for me was far above what I expected because he is very detailed about his work. I am glad I found a neighborhood auto repair shop like Ben's Auto Repair to take care of our family cars over the years: Lexus ES 300, Navigator, Mitsubishi Montero, Ford Explorer. He works on old and new cars and is great with electric work as well! Great turn around time! He is an honest business owner and he cares for his customers. I highly recommend Ben's services to any car owner.

Ben has been our mechanic for years. Always great service, genuine people, and quality you can trust. They go out of their way to make you feel like family. Their prices and quality cannot be beat!

Ben's Auto Repair did a GREAT JOB on the repairs of my vehicle. It looks good as new. They were responsive when I called them for a progress report.. I would recommend Ben's to anyone who has repair needs. VERY NICE FOLKS