Enterprise Rent-A-Car

We've rented a handful of cars from this location and we've always had excellent service. Very accommodating and willing to help in whatever we needed. Alex O has been especially helpful and we're grateful for his assistance

Brooke and Colin took great care of me when I made a mistake and booked the wrong date. They were so kind and accommodating and helped me locate a vehicle in less than 15 minutes when I needed one. Their customer service and locating skills are top notch. I will be renting from them again. Not sure I'll ever use anyone besides Enterprise. Brooke manages this team and you can tell they like her and respect her and that shows a lot about a company. Way to go Enterprise. You are amazing.

Alex is a great guy. He will get you a nice car to tool around in. Ours comes with satellite radio options and you can hook up your phone to navigate with GPS. Also has a backup camera.

Good evening I am Evangelist Dinese I want to thank Allen and Colin for all they do for us when we go there to rent a car they are very beautiful people's and I love working with the both of them me and my husband thank you so much for your kind ways you and your family's have a bless and amazing day 100%😇🙏Love Evangelist Dinese Bennett 😇😇😇

Miriah was so helpful. She went above and beyond to accommodate us because we were renting from out of state. (You can't use your debit card, no matter how much $$ you have --- has to be a credit card, just FYI out of state folks. There is also a $300 deposit upfront. We always pay cash and had an old small limit card that was just kept open. But anyway...) She was able to work with us to make sure we made it home and had everything we need. Absolutely friendly, professional, and a helpful beyond compare. The car was clean and our deposit was returned. This experience definitely made me less apprehensive about driving back to WV, ESPECIALLY through Chicago traffic. Thank you!! 🙂

Amazing experience at this Enterprise location. Thank you Miriah for your exceptional customer service. You went above and beyond for me, when I had a hit and run on my vehicle and needed a vehicle for when mine was in the shop. The transaction was seamless and she also made sure she got my credit card back to me promptly after I had accidentally left it in the vehicle. I will be a return customer, for sure!!

Very friendly staff and great customer service at Wausau location.

Had to rent a van to go from Wausau to NYC and Stephen couldn’t have made the process easier. After having trouble finding an available vehicle online, we visited the store and Stephen went above and beyond to help make the trip a success. Great customer service, easy rental experience & return. Thank you, Stephen and the Enterprise team.

Fast, convenient, thorough service! Great staff at the Wausau office!

Upon checking on for the vehicle, it was super busy but the staff acknowledged us and let us know that they will be with us. The young lady who helped my husband and I was super sweet and made it easy for us to quickly get the rental vehicle. Within 24/48 hours the same young lady called us to check in with is and to make sure that the vehicle is working well for us and if we have any questions or concerns do not hesitate to call her or any of the staff. The day of dropping off the vehicle, they made it easy and fast as well even though they were very busy.
This facility has amazing people working there. Thank you!

Very pleasant and efficient. Nice clean car.

The staffs working there really deserve a pay raise best Enterprise location I have ever been to from pick up to drop off was smooth as anything else no unnecessary time wasting they know what they’re doing they got you as soon as you step your foot in the door continue the good work guys!!

Very good rate nice people we'll train

The staff there is friendly and polite. Miriah (hope I spelled it correctly) is always cheerful and quickly gets me on my way. Amanda is just as cheerful and speedy in service. Alex is very pleasant to talk to and understanding of my rental situations. Thanks Enterprise of Wausau Team! You're all fantastic!!!

Over the last couple of years, I keep having exceptional experiences with Enterprise! This last weekend we rented a minivan on short notice. The team at this location are amazing! They explained thoroughly how the car works. They did a super thorough job of checking out the car prior to when we left. They even called the next day to see how things were going with the vehicle! Wow, when does that ever happen? Then we left a tablet in the vehicle (after dropping it off) and Amber helped us get it shipped to us asap. Thank you for the exceptional service and experience!!!

It was great but just so you know a light came on for maintenance.

Rented from Wausau Wisconsin. Excellent service. People are kind, courteous and polite. They go the extra mile to make it all happen:). Moriah, Mary and Nick are just exceptional people! I love this place! They always make me feel like a preferred customer!

Though I was nervous about getting the size of vehicle I needed and had reserved, the staff came through and was very attentive to my concerns. I also appreciated the follow up phone call the 2nd day of the rental asking if everything was to my satisfaction. Refreshing to have a pleasant customer service experience!

I have been had a monthly rental from Enterprise at Sherman St. Address for over 4 years. With the managers changing every other month I have been treated with great deal of respect. The one on one with everyone there has been a great experience. I would recommend Enterprise at this location the team understands and tries to help you out to make the rental as easy as possible. They also try to get me out of the office as fast and not having me visit the office as less as possible in which I really appreciate.

Once again, a smooth hassle free experience. My rental type (sedan) wasn't yet available, I was given a free upgrade, which was really nice. Had to change my contract to add two days and it wasn't a problem. Thank you once again, Enterprise Wausau, Sherman St. 🌟