Tuffy Tire & Auto Service Center

The shop takes care of our business buses. They are always fixed when they say they will be. We just let the owner, Tim, know and the communication with him is fantastic. With us being a school -daycare we need the busses for transporting to and from schools as well as for our summer camp program. I highly recommend Tuffy!

I always get great service from Tuffy. They are family owned, very honest and personable. I have been going there for years. Now my daughter has her 1st car, I will only her goes there as well..

Went in for an oil change had a great experience everyone there is very professional. I talked with Eric, I’m not sure if he was the manager or not but he answered any questions I had all while dealing with other customers both on the phone and in person. Great customer service!

This is by far the most honest and fair mechanic in the area. I cannot tell you how happy I am the multiple times I have used them. I am a customer for life.

I have used their services 3x, they do excellent work, and I can trust them. My son-in-law recommended them, and they have been very honest and tell the truth if it is fixable or not. It's hard to find people like that now.

Tim and crew are the very best mechanics. I would not hesitate taking them any auto issue. I love them so much, I bought them a dozen donuts from Donut Den. That's how great a shop.

Have always had a positive experience here! Today topped the cake! We got their before the seller of the car. Nice gentlemen behind the counter(sorry I'm older and names don't stay anymore) they looked up the vin and unfortunately the miles on the car we wanted to purchase had been rolled back by over 100 thousand miles!!!! Thank you kind gentlemen at Tuffy!!! I work to hard for my money to throw it away!

Tim Floss and his Tuffy team are top notch! I have been bringing my cars here for years and have always been impressed with the service they provide and the price is always more than fair. Tim always goes above and beyond for his customers as he did again for me today. What a great business. Tim you will have my business as long as I'm in Illinois!

My family and I have been taking our cars to Tim and John for 10 years now. They have always come through which is why I recommend them to my friends. While there are many options out there to repair ones vehicle, in my opinion, having someone I can trust is at the top of the list. There is a reason they are always busy...people seem to trust them! I would highly recommend Tim and his team to take care of your vehicle.

They do great work at this auto center, I recommend them to everyone.

10 STARS TO TUFFY! John and Tim are the BEST around. Patient, friendly, HONEST (which is definitely a plus), prices are reasonable, and they get your car done as soon as they can which is FAST! When I moved here 2 yrs ago, I started going to Tuffy and they haven't yet failed me yet. They are good people and I HIGHLY RECOMMEND going to them for your car repair needs!

Perfect service! I am a college student who doesn’t really have too much money to be spending on my car. As I was driving home from work my tire was punctured by an industrial staple from the construction on the roads. I was worried I had to spend a load of money on a new tire, but I gave them a call and they said they could fix it for a great price. I dropped off the tire and came back when it was ready and right when I got there the guys jacked up the car and threw it on quick. Super cool guys to chat with and definitely the perfect spot to go for good work done on any of your cars needs.

Honest and ethical guys here at Tuffy on Rt 59! They fixed a problem that wasn’t theirs to fix without hesitation. I will definitely be spending my money here instead of at the dealership from now on. 100% recommend!

This is far more the best auto repair service company that I’ve been to in all my years of driving . I’ve lived in the area for over 10 years and recently moved about and hour away. I still drive to Tuffy for my repairs reason being Tim and John have consistently went above and beyond to make sure I was satisfied and my truck was safe and repaired properly. They make me feel secure and feel safe driving , being a woman that knows nothing about cars . They always take the time with me and have patience explaining the process of what’s needed and what was done. Quality customer service is hard to find and you will definitely find it here. Thank you John and Tim and I am so blessed to have developed a great relationship with them.

My family has been going to Tuffy for over 10 years and have only recieved excellent service. The staff is always friendly and never talks down to me. If you are on a tight budget they will work with you to help you out and they will list all the repairs you need in order of importance. Over the years I have had all 5 of our cars and vans to this location. They are honest, respectful and compete the job on time. I do not spend a lot of time writing reviews because I just never been moved to do so for bad or great service... However, I wanted to express to Tim and his staff thank-you for all the years of wonderful service.

It's hard to find any place that genuinely cares and has GREAT customer service! Tim runs this place like EVERY business should be run. They are honest with you and they don't play games. I recommended them to a friend from out of town that ran into some car problems while here and Tim Tuffy :) did NOT disappoint. I've been taking my cars here for over 10 years! No need to go anywhere else! Highly, highly, highly recommended 100 time over!

Tuffys is hands down the best shop around. You know how most of us had " A Guy" when we lived in the city? Well Tim is your guy. Best prices. BEST SERVICE! No beats the "turn around" time. I had a full engine replacement on a 2015 Dodge Challenger done here. 3 days! Yes, You read it right. 72 hours and I had my car back. BEAT THAT! YOU CAN'T. Good with all makes and models. If you can't wrench on your own vehicles, This is the most trustworthy place to go. PERIOD! I wish I could give them 10 ⭐'s!

Amazing first experience and will definitely go back. Ran there for a screw in tire and will now return for other issues in the future. Tim Floss who I believe was the owner, and staff were super nice. They helped us entertain my 5yr old who was bored. Returning customer in there gave it a family feel. Nice to see some places still greet and engage with customers and make you feel right at home. Would definitely recommend!

The service at this Plainfield facility on Route 59 near Caton Farm Road is excellent. Employees are all knowledgeable and friendly. Building has a clean, comfortable waiting room. Pricing is reasonable. They never do work you don't need, and I for one appreciate their honesty as does my wallet. Would highly recommend. Note: Do make an appointment for your work whether it is an oil change or other. The facility has such a high quality of customer service & care that they are always busy.

My husband and I have taken our cars there for at least 3 years at least. I've had issues and called they've been to the point, honest and fair. I've recommended to people I know. Brandon is usually the one the answers when I call and is just the best young man.