VRx Pharmacy

Very customer service-oriented, much more so than the average pharmacy. Living in Sandy, I usually wouldn't go nearly this far out of my way just to go to a pharmacy, but they are worth the trip. They know me by sight, and they do as much as they possibly can to help in any given situation.

I vote here as Utah’s BEST sodie pop in town!! Trust me…… Really and truly!! Try it for yourself. And be sure to use a lime packet in your favorite concoction. That’s the magic ticket!! #Can’t stop.Won’t stop.

Every time I've called or visited the pharmacy regardless of how busy they are, I'm treated as though I'm their most important customer and that is rare. Each Pharmacist and technician is friendly, thorough, courteous and always willing to go the extra mile.
It's genuine, good ole' fashion customer care and service with modern day technology and convenience right in the middle of the hustle and bustle of downtown Salt Lake City. It captures what Salt Lake City is all about!
I always recommend VRx pharmacy at City Creek to newcomers in town even if it's just to get an ice cream cone while they're walking around!

With the recent fires and smoke I had a sudden and unexpected asthma attack and ended up in urgent care for treatment I was able to get a rescue inhaler but not the daily medicine I needed. It looks days to get things resolved with my DR and insurance company but I finally got the prescription I needed just as I was heading out of town. I tried to get it quickly filled with several other pharmacies but they were not helpful at all. I called Vrx to see if they could help. They not only did all the legwork they could before I arrived to get me set up in the system so I wouldn't have to wait, they also pulled the perscription to ensure they had it and they found a discount program that saved me $330 compared to filling at other pharmacies. They went above and beyond to get me out of town for work on time and saved me a bundle of money. Can't say thanks enough!!!

I have been using VRX for quite a while but I am ready to switch to somewhere else. I go over on my lunch hour and ask when the Rx will be ready so that I can get back on time. They have NEVER yet had it ready when they say it will be ready. Today the girl asked me if it was debit or credit and by the time I said credit, she had already put debit into the machine, so we had to go back, which of course took more time. I'm not sure why she bothered to ask me. On top of that they are not friendly AT ALL.
After posting this review, I received a call from VRX apologizing and taking my concerns to heart. I feel like that was very professional of them, and told them I would give them another chance. So for now I'm changing it from one star to three. It may go up even more after I have worked with them again.
This last time I went in, I didn't wait for my prescription but let them know I'd pick it up later. In a little while they called me to let me know that I had left the wrong prescription with them, and asked me for some of the information from the correct one. When I go there they had it all ready for me and just needed the correct the correct written prescription. I really appreciate the fact that they took the time to call me so that they could have it ready for me when I got there. Therefor, I am adding more stars. Thank you VRX

The pharmacy was so helpful in getting my prescriptions filled quickly during my lunch hour. Jannika, the operations manager, provided great customer service and even helped find me a discount online for one of my more expensive medications -- saving me more than $150. They have great drinks and fun things in the shop area as well.

VRX has great customer service. The pharmacy strives to make ordering and picking up medication run as smoothly as possible. They are happy to help with concerns and any questions. The pharmacy is located close to the food court, you can get cheaper drinks and chips with your food. I personally enjoy the dunford chocolate donuts which are fresh everyday.
Vrx also has a collection of Utah souvenirs, I'd say it's one of the best locations in the City Creek Mall. With a Shopping Passport you can get a discount on gift purchases and if you spend over $10 dollars you get a free magnet.

Best pharmacy ever! I was using my Insurance’s preferred mail order pharmacy previously to switching to VRx. I called and spoke to Janni and she was able to transfer my prescription to their pharmacy and save me $80 a month. They truly went above and beyond.
On top of that they deliver too. #bestpharmacyever

When I moved to Salt Lake City I talked with the good people at Vrx about various shots I was considering. They always had a positive attitude during our conversations. This business is on two floors with the pharmacy downstairs.

Okay so the ice cream machine is the best part of this store especially if you go on a Friday afternoon and the machine is low and they let you load up a cone, dump it into a bowl and then add more ice cream for just 75 cents total. It is also nice to have a snack shop close to the office for dried banana chips, chocolate covered cinnamon bears, and carrot sticks. There is also a frozen burrito there called the “bomb”..... I don’t think I am brave enough but one day I will consume said bomb.

I've been a customer of my fair share of pharmacies over the years and I have to say, I'm deeply impressed with the quality of customer service and seemingly genuine care that the folks at Vrx pharmacy have shown me. I'f you have need for pharmacy services and are in the Salt Lake Area, I highly recommend checking out Vrx.

The customer service at VRX is the best!! By far the best pharmacy in Utah!

Note that the pharmacy is not open until 9am, the 7am weekday hours are for the overall store. Very convenient location for anyone on DMBA or otherwise. Really nice people who even put up with my crabbing that the hours are not clear on Google. Today they took extra time to sort out an issue on a prescription where my doctor made a mistake, and they saved me $30 when they didn't really have to lift a finger.

I would recommend them to anyone over the more generic grocery store pharmacies, and especially over Wal-Mart! You will never get this kind of service at Wal-Mart.

The staff here are kind and patient. They are willing to go the extra mile by answering questions or by making adjustments when needed and able. I was and am thankful for this pharmacy. They have been helpful many times over.

This is the best pharmacy ever, Super helpful and friendly staff that is always helping me save money. Also In the years I’ve been coming here I’ve never waited more than 5 minutes. I would give 100 stars if I could!

This pharmacy sets the standard for best customer service. The staff's friendly attitudes & desire to be of real help is fantastic. I greatly appreciate their efficiency & accuracy.

Really great Pharmcy!! A pharmacist will call you if they have any questions for you and they are really good at answering any questions you have. And it's close to a traxs stop. You can also opt for them to mail your order to you.

I have never used VRX to fill a prescription but have bought food and drinks from their store. Their lunch special is an especially good deal.

I got the COVID vaccine through Vrx. Marci and Janni were great. Best shot I've received. Didn't even feel it.

I love filling my prescriptions at Vrx in SLC! They are always friendly and great at customer service! And the prices are good!