PuffCity Smoke Shop

puff city is the only place in the county i will go for any of my glass or smoke shop needs. i am always taken care of, and if there is something that I want that they do not have, they will go out of their way to get it. 10/10 customer service. recently purchased this limited edition cookies x studenglass with the wall mount and it fits perfectly in my office.

Over the last couple of years as body aches have increased, I have found that CBD products ranging from gummies to herb have helped lower the intensity. I regularly drop into the Sussex County or Kenvill locations, and have learned quite a bit about the products I seek for pain management as well as calm sleep.

Almost always has my favorite juices & coils in stock. But I really enjoy going here because of the welcoming atmosphere and the kindness of the employees. And in my opinion that's what makes a business great.

Great customer service. Always extremely helpful. I usually deal with Alex, he's extremely knowledgeable of the products they carry, and goes out of his way to help. He answers any question I have. I'm in the store 2-3 times a week, He never disappoints!

Puff City has been my haven for close to 6 years. The brand has emerged into something quite wonderful for the new and veterans of the botanical culture. Can’t wait to see what else comes forth with the shops and brand.

Genuinely yours!
Alejandro

Great shop and great customer service! My boyfriend recently moved to the area and so glad we found this place. Alex at the counter is always so friendly and helpful, wonderful experience every time! Selection and prices are good...highly recommend! We’ll be regulars for sure.

Always great service and great people. Hands down the best prices around. I’ve never had a problem there and I’ve shopped there since it opened. I highly recommend this store 10 out of 10 every time. Phenomenal prices and service. Ask for Alex he always helps me with whatever I need.

AWESOME!
I lived in the Sussex County area a few years ago and often came here with my fiance. They were great then and after being in PA for a while then returning to Sussex, this place still rocks.
So refreshing to walk into a friendly environment, ask a question and the staff knows about the products and does NOT mind helping the customer. THANK YOU!!

Been going to the store for years now, they always keep their shelves full of product that are new and up to date. If you have any questions about any items, Troy's your man. Great kid and also remembers your orders if you come often.

My Husband and I have been going to Puff City for a few years now. Most of the time I/we go in there, we deal with Alex. He is always helpful and knowledgeable (and sometimes we even get him to crack a smile under his mask 😷🤭😁) and they always have a great selection of products for us "puffers"! Very convenient for those who live in Sussex/Wantage!

Brett and Kaity (sorry I probably butchered that) always make it a pleasure to come into the shop. Its the only place i’ll go around here. Selection is solid, and everytime they are there i’ll spend atleast 10-15 minutes in the shop regardless of if I even need anything. Always very helpful in getting me what I need and always open to hear about new products and things that they can carry in the future. 10/10

You have to come down to Puff City in Sussex NJ. They have a huge section and great prices. Alex is very knowledgeable and very helpful. I go in for something and am always there a half hour or more. Come check it out and have a convo with Alex. Awesome place awesome dude. Just went in for my fix!

I moved to the area about a year ago and kinda got my stuff wherever I found it. Thank GOD I found Brett and Kay at PuffCity. They are patient, helpful - creative even! - when I ask about products and other things. I no longer buy anything online or stop off at the occasional vape store. This is my home base!

Alex has been and always will be super helpful. Haven't found a smoke shop in over 10 years that had everything and then some me of what I was looking for. Knowledge ,prices, and customer service definitely can't be beat in this area

Want a wonderful experience. The team of professionals are so knowledgeable and helpful. I found the perfect gift with the help of the managers help. I was confident in making the purchase even though I’am a non smoker.

This store has a really great set up. It's clean and organized and looks very elegant. The prices are usually lower than any other store. The guy said it has been opened for just a few days, so they have some missing items that i asked for. But they brought the next day. They have plenty of different kinds of vaping stuff and any other smoking needs. The staff is also very caring and friendly.

I was driving to Tractor Supply one day and happened to see Puff City. I decided to stop in for some vape juice and coils. When I walked in, Troy greeted me right away. He made me feel welcome. As you may know, finding the right vape juice flavor is not always easy. Troy spent the time to make sure I was satisfied. He even recommended some of his personal favorites (which turned out to be my “new” favorites). I have been going back to Puff City Sussex because of Troy. There are many other vape stores in the area, but none of them have the service and attention that Troy gives. Building customer relationships is what it’s all about and Troy has definitely mastered that. There should be more people like Troy.

I absolutely LOVE this Puff City. Everytime i go in, no matter who is helping me they are always friendly. I recommend everyone make this there one and only smoke shop. Can't wait to come in again for my black cherry! :)

Brett is a great store rep!! He knows the products and gives useful & helpful information! Only will shop when he's there!! Awesome customer service!!!

i went into puff city looking for a vape since my old one broke. and Alex at puff city took his time to help me find the perfect one! he also suggested a great juice for me to try! if you’re looking for anything for your smoking needs, go here!!!