Country Stove & Patio

The best purchase and setup experience I've had in a long time. I purchased the Napoleon Prestige Pro 825 grill. Everyone was so knowledgeable and very helpful about the grill setup. We drove 4 hours one way just to purchase and pick up the grill. The grill itself exceeded any and all of my expectations, this grill can do anything you desire with the greatest of ease. Simply put, this grill is awesome. I want to thank all the staff inside and outside at Country Stove and Patio for being so friendly and providing a very pleasant shopping experience. I look forward to working with you all for my future outdoor purchases... I highly recommend Country Stove and Patio.

Happy customer
KC

Local shop here 43 years. Friendly, knowledgeable staff helped us years ago when we converted our wood burning fireplace to gas. Now we're updating to glass instead of logs. Good experience both times.

Cant say enough about this store. We drove 40 min to come shop here we recently bought a new grill from Matt F and we love it. We had a terrible experience at lowes trying to buy one. Matt was very knowlegable and had a ton of stock at the store. If you're in the market for anything they sell their I would stop by or give them a call. They also sold us our fireplace insert which I love as well. I feel a lot better shopping here than a big box store. They have a very personal touch to their customer service and sales. They even offer a great finanacing option if you want it.

Great experience, can't wait to have a warm home this winter (installed July 2021). Matt F. was terrific, and patient, throughout this process (started looking July 2019). He was very easy to work with, prompt, knowledgeable, and was low pressure. Aaron and Scott did a fantastic job with the install. Took great care of my home, were fast/efficient/friendly. Barely took 2 hours for the installation. Definitely recommend Country Stove & Patio, great people all around with very reasonable prices.

Matt was very helpful and patient with my questions. I decided on the Napoleon Grill and couldn't be happier. There was a small mix up with my order and Matt had it corrected before I could even think about complaining. It was an hour drive for me, but will surely make it again it I need anything else for my grilling needs! What a beautiful shop and they had anything I needed.

We are extremely pleased with the results of our fireplace restoration done with Country Stove. They were very helpful during the decision and design process, which included their custom installer, who does excellent work.

Extremely impressed with both sales team and installer. Checked around for different pricing for fireplace doors. Country Stove and Patio had the best price for the fireplace doors and installation. Highly recommend. In addition the install did not take long - Bruce is in expert.

Purchased a Napoleon Prestige. Counrty Stove & Patio assembled it and delivered it. For free! What a nice touch! On top of it, their knowledgeable staff walked us through operation of this beast! Matt Frederico was absolutely outstanding. Talk about on point, top notch customer service. Highly recommend.

Country Stove and Patio is a great company to work with. They installed the stove on time and in a professional manner.

We purchased a wood burning stove. Matt in sales was super helpful and very knowledgeable about the whole process and then the whole install team was very very professional and did a fantastic job. We love our new stove...thanks so much!

Incredible experience - even after I messed up with sizing, they figured out a path forward to help me out and spend numerous calls with me to make sure. Matt Federico was key to making sure it all worked - and he dealt with all of my annoying calls.

THANKS! I WILL BE BACK!

Matt Federico provided us with some great customer service. He's not a typical "salesman" and we greatly appreciate that! He's more of a problem solver and solution provider for customers looking for something specific...just as we were.

This was our first purchase from Country Stove & Patio after having visited them for the first time a week prior. Matt was accommodating to our needs and was very helpful when it came to explaining the details of different grill models that we were considering. We will definitely buy here again in the future!

I want to give a BIG shout out to the Country Stove & Patio for their assistance with an unexpected emergency I had. They immediately ordered a couple parts on their nickel to help me out...even though I was 500 miles away. Classy group of people...

We were shopping for a direct vent gas fireplace insert and after reviewing the models with each store, it was clear Country Stove & Patio had the most knowledgeable sales people and a great selection of product. We purchased the Napoleon Elevation 36" and Nick, the installer they use far exceeded our expectations on cleanliness, workmanship and timeliness. The insulation they put it was far better than our old one We love the Elevation, very easy to use, gives off a lot of heat to our large great room and looks fantastic.

What a great experience! Went into the store looking for a new wood burning insert; we worked with Matt who was more than accommodating,
as we were finishing up this transaction my husband wandered into the showroom in the back and we ended up redesigning our entire fireplace!
Country Stove has their own builder/installer for the job and they were great to work with.

I was extremely impressed with the professional customer service and installation of my gas logs purchased from Country Stove & Patio. I was given the run around from other local dealers that were too busy working their online business to notice they had a live customer in their store. CS&P didn't sell me, they helped me find what I wanted. I had a slight issue with my remote and they sent Bruce to fix the problem. Bruce found the problem in minutes but stayed to research the underlying cause so it wouldn't happen again in another 2 months. No one does that anymore. I give Country Stove & Patio 5 stars without hesitation.

We stopped in to find out about their wood burning inserts and the salesman Matt P. was so knowledgeable, patient, and nice while explaining the different inserts they carried and about the zero interest finance plans available. The atmosphere of the store is nice with several choices to pick from and there was no pressure to buy. They stopped out to my home to measure to make sure the insert I wanted would fit into my fireplace and then placed the order and set up the install. The day of the install two installers Erin & Pat brought over the insert. They were both very down to earth, nice and professional. There wasn't any mess left behind and the insert was installed correctly and quickly without any problems. Everything was handled perfectly and that in itself was really a nice change of pace from some of the other retail stores we've dealt with. I would highly recommend this store and we hope that the owner of the store realizes what they have in the people that work for them and compensate them accordingly as you just don't find this kind of service and dedication everyday. We can't wait to use our insert this coming winter. I would also like to say that we went there to shop before their winter rush so the insert would arrive and be installed in the warmer weather that September offers and that the products are made in America from U.S. manufacturers with great warranties! I'm confident that if we have anymore questions or if a warranty issue should arise that they will be there for us then too . Thanks

Great products reasonably priced, and awesome, friendly, knowledgeable staff.

I wish every business were as courteous and helpful as this. We bought a fire pit here for our patio in 2018. The team was very helpful as we made the original purchase. Unfortunately, the product deteriorated over the winter, showing cosmetic damage. This was a manufacturer defect on a product that was since discontinued. Country Stove & Patio gave us an in-store credit to select a new product. I really appreciated the way they handled the whole situation. That is what motivated me to go online after nearly a year, to commend them for their great customer service.

We had the good fortune of meeting with Nick Federico at Country Stove in late summer of 2021. Nick's help was key to us purchasing far and away the best grill we've ever enjoyed - a Napoleon with its famous searing grill, rotisserie, grilling basket, etc. He patiently explained and recommended the grill and features according to how we liked to cook, not according to any notion of his preferred sale. Sounds silly, but two extra things he helped with were priceless: 1) holding delivery for a couple months while our new home was being finished; 2) making sure we ordered a Napoleon specific grill cover (strong and CANNOT blow off due to design and nylon clips at each end - BRILLIANT!).
Pricing and product was great, but Nick and other members of staff have always been professional, kind, and very well product informed. So pleased we dropped by, and we will not go elsewhere be it for grills or fireplaces. Thanks guys, well done!