Coilover Depot

My left front coilover from 2 year old set of TruHart coilovers snapped on Tuesday and that’s when I decided to get a whole different brand after. After searching online for a short amount of time, I found the Megan Racing coilovers for my 2002 CRV and bought them at a discounted price on Coilover Depot’s site. They shipped them in 2 days to Massachusetts and I was able to get my car back on the road by Thursday night. I also bought coilover socks but they didn’t come with the order so I contacted support and they contacted me right away and gave me tracking for it since they were separate. I would buy again if I ever have to in the future.

Had a 2013 Malibu that I purchased coilovers for, but the vehicle was totaled before I could use the coilovers. I purchased a different vehicle and emailed customer service asking to swap the coilovers, since they had not been unboxed or installed. They went above and beyond to ensure my money was not lost by swapping out the coilovers to ones that would fit my replacement vehicle. Will forever be a returning customer and can’t recommend this company enough!

Purchased a set of coils and received excellent customer service. Jon was able to see if my coils were in stock and also see if I would be able to receive them before IA bowling green which is barely 2 weeks from now. Overall amazing experience and couldn't have been more clutch.

I ordered a kit with custom spring rates and received the kit with the wrong spring rates, so I emailed them and they had me send it back and they sent me the one with the right spring rates. Was a long wait understandably due to peak season but their customer service was great.

This has been the absolute best customer service I`ve ever received. Jon spent hours upon hours (which turned in to days) helping me with my order. I cannot say enough good things about Coilover Depot. I will never purchase from anywhere else for my business or personally!

I accidentally ordered the wrong year, and I was panicking because of how expensive coilovers can run, but they responded to my email the next morning and fixed it for me. My first experience with them but definitely not the last, THANK YOU JON SO MUCH !!!!

Wow did these guys go way beyond customer service. It went into 10 star help from out of this world. I'll definitely tell anyone I know to check them first. And I still have several other cars to work on and they will be the first place I check. Thanks again coilovers Depot

Easy to contact and great prices and excellent service. Even when a small shipment error was made everything was fixed within 24 hours. Definitely recommend going through these guys!

Helpful and quick customer service. They worked with me on setting up a way for me to pick up my package at a location, where must companies would have told me to forget about it. Good peeps for sure

Great place to buy coilover for your car and the prices are very competitive

Chris and the rest of crew were very knowledgeable and great service...

I recommend Coilover Depot to all my fellow Military Veterans.

Great customer service, took care of my problems and concerns and made everything easy.
Shout out jon

Great Products! Very fast shipping!!

Other reviews are half true, I got my coil overs very fast but one was the wrong size. Other reviews said it took forever for them to get their parts, but keep in mind, they’re working with the dealers so we can’t hate for it taking a little for them to coordinate. Overall I’m super stoked, didn’t have to send anything back and got my new baseplate within the next week. Thanks you guys👍🏼

So I purchased a set of Megan Racing coil-overs for my car. I called and spoke to a rep to confirm some info with my car and "NOWHERE" in the conversation was I told I would be needing more parts to do the job. Come to find out I will need front and rear camber adjusters to perform the job correctly (front upper control arms w/ built-in camber adjuster and rear camber adjuster arms) totaling over another $350.00! To me this is just WRONG! That make the job now over a $1000.00 in parts alone. NOT Acceptable! If the person I spoke with had mentioned the doing the job correctly would require another $350 in parts, I might have re-considered buying these coil-overs and went a different route. Company's like this need to communicate with there potential buyers about things like this, not just act like a "vulture" and make the sale cause your possibly getting commission out of the deal..hmm!? So in the end...everything was straightened out and they pulled through and are accepting my return hopefully with no further problems. Thanks guys!

Ordered coil-overs from them 10 days ago, I hadn’t received my package, due to request of a signature. I haven’t been home due to working a lot. I had been calling them and emailing about my package. I didn’t know where it was. The customer service is definitely terrible. Don’t know any other way to get in contact with them. Only positive thing is I did receive my camber arms.

Update after I wrote the review they got in touch with me. I was told that the driver was gonna drop off my package, but I waited all day and never received anything. Contacted them again just for them to tell me that they are holding the package at a Dollar general for pick up. I went to Dollar general three times and they had never sent my package over, asked yet again just to be told that I had to go to the shipping center to pick up my package. Definitely not planning on receiving or shipping through FedEx going forth. Terrible service and long waits, just to receive my package not in ideal condition but definitely not worth the headache to swap out.

I had ordered a coilover kit megan racing for my 2016 elantra gt when they arrived I had opened them an the instructions were for 2017+ I emailed in concerned an they said not to worry they were for a 2016. they would work well today I got around to installing them, and in fact they did not work...I was able to just drill a hole to make the fronts work however i cant use the rears they dont even fit a 2016. i emailed an immediately got a response asking if I had independent or solid rear. I emailed back and said the rears are not even for this car. all I want is for them to take the rears back and send me replacements for this car. I already modified the fronts to make them work as I figured maybe the holes were just off, however I have not gotten a response. I get its after hours however they quickly responded to my first email and then I have not heard anything. I will be on the phone tomorrow because I'm literally out $800 for something I cant even use and now need to spend money on springs

I enjoy being able to support local businesses but Coilover Depot ended up being an expensive waste of my time. The first issue I ran into was the misrepresentation of availability of product. I placed an order on their website & was contacted shortly thereafter saying what I wanted was not available. Why keep it on the website as if it is available? This forced me to spend more money on a similar set of coilovers. I did receive my order quickly but the BC Racing set I was forced to order for my Lexus LS460 was absolute garbage. The ride quality was horrible. Upon contacting Coilover Depot, I was told they would look into it & call me back. It is 3-years later & I'm still waiting on that call Coilover Depot. They don't have what you want & they don't stand by what they do have. They are just another online bottom-feeder looking to grab that first sale then leave you hanging. I'd keep shopping.

They were good about getting me the product. However it’s been a back and forth about the return of a defective item. I asked to return the bad toe link and they had a replacement sent out. Which I was very clear in wanting a return. Even chatted to a Chris about it. I even spoke to Godspeed and they said I could but will need to go through coiloverdepot as they have my money. Then I asked coiloverdepot who’s going to pay for the new alignment needed if I can’t return the toe link then I’ll have to keep the replacement and they told me to ask the manufacturer. I shouldn’t have to pay for a new alignment from a defective product. I did business with coiloverdepot not Godspeed the manufacturer. They seem to want to just pass the issue off to the manufacturer. Which it is the manufacturers fault however I bought the item from coiloverdepot and they don’t want to own the issue. I would be careful in doing business with them. Especially if there is an issue.