NAPA GLOBAL COLLISION CENTER

Great shop..Family owned and operated..They truly care about taking care of the customer and their vehicle. Natalie is attentive and informative through the whole process. I’m a third time customer, each time Natalie covered my deductible so there was no out of pocket cost and even wrote me a $100 check for a referral! I recommend them to everyone.

The staff at Napa Global Collision on Westerville Road especially Natalie and her sister went above and beyond to help me in every way possible including helping me get my rental car. I was updated at least once a week to let me know what was going on. They dealt with the isurance company due to having 2 claims. I would definitely recommend them for any work that needs done, I wouldn't hesitate to go back to them for any work. I would also like to thank everyone else working there! They are amazing! They even detaled it. My car looks brand new! Below I posted before and after pictures, it's like a brand new car! They are Amazing!

Need a body shop with quality work and great customer service?? I would 10/10 recommend this shop for any collision repair needs. An uninsured, under the influence of something, driver side swiped the front bumper/fender of my car in a private driveway. My neighbor referred me to Natalie. She was devoted to getting my car fixed in a timely manner. They provided a free loaner car, paid my deductible, and gave updates as soon as new information was known. I was able to pick up my car 10 days after taking it in. It looked great!!!! They did a fantastic job! I would highly recommend!!

Natasha and her team are honestly the best in town and I would definitely recommend. I had a mechanic take advantage of me and messed up my car. No collision shop wanted to take my car in but her shop. Now my challenger drives like I just drove it off the car lot. She communicated with me throughout the whole process and I definitely felt in safe hands. Her dad is literally one of the best in town! I would never take my car anywhere else but her shop!! If you want the job done right, please head to this shop and you would never be disappointed.

Napa Global Collision did an excellent job on fixing my car. They were able to get it done in less than a week and did awesome with the repair. Natalie, the office manager kept me informed during every step of the process. Such as dealing with my insurance company and which stage of repair my car was in. This place offers great service and quality work. They even payed some of the deductible. Excellent work and customer service.

Natalie, Angel and their crew have done collision repairs on 2 of my vehicles (Audi and Hyundai) and I've been extremely content both times. I'm an individual who appreciate clear communication when it comes to repairs done to my vehicles and they did just that. I will definitely continue to have them take care of any collision repairs needs that I may have in the future and would definitely refer anyone to go to them for collision repair needs.

Napa Collision and their representative Natasha did outstanding work. Someone hit the back of my car and pushed me Into another vehicle, my front and back were severely damaged. NAPA completed the repairs in a timely fashion and updated me weekly so I never had to call. They also helped with rental pick up and drop off. My car looks amazing and I am satisfied.

Natalia, Victoria and Angel all are very professional a made this process very easy for me. Everything with this has been more than perfect from the day I got my quote to the day I picked up my vehicle. They even detailed my vehicle inside an out! If you’re looking to get some body damages repaired on your vehicle this is definitely the place to go !..

Update:
My car was hit once again on February 10th 2024 while parked. I texted Natalia the same day she immediately got back with me an had my car towed to her shop by 12pm the same day. She kept me updated on what was going on with my vehicle. I was able to pick my car up about 2 weeks after ( February 28th 2024) they are fast and hard workers! I’m happy to have my vehicle back in such a short amount of time!

Great family owned business. Natalie took care of all the insurance hassles for me, she even offered me a ride to pick up a rental car. She kept me updated with the progress the entire time. The guys did amazing work on my car and I got it back cleaner than when I dropped it off. They started working on my car as soon as I dropped it off, so I wasn't waiting for months to get my car fixed. Very laid back people. Highly recommended!

This is the best body shop in the city of Columbus hands down. They worked relentlessly to get my car back to its original state. Natalie also helped me get a loaner vehicle for the time being when my insurance refused to pay for the whole contract. This shop was a blessing for me always kept me up to date an honest. They also help with deductibles which is great. Thank you Napa global a Natalie for all the great work that was done.

UPDATE: Dude sideswiped me, I was devastated. Went back to Napa Global and if you guys don’t believe me by now then look. Forever the only people to touch my car. Still new.

Took my 21’ F Sport to Napa Global Collision and they did this magic in a week! It looks like a new car the color match is perfect. I am amazed. Will always come here and refer friends and family. They make you feel like family and paid my 1000 deductible when no one else could! They kept me up to date with repairs.

We absolutely loved our experience with NAPA Global Collision Center. I spoke with Natalie and she was ready to have someone pick up the car immediately. She kept me updated throughout the entire process & was very sweet. They covered 75% of our deductible on top of everything else they helped with! I will be sending everyone I know needing repairs to here! 10/10 experience :)

Overall my experience with NAPA Global Collision Center was exceptional, from their friendly and knowledgeable staff to their transparent communication and impeccable repair work they exceeded my expectations in every way. I highly recommended NAPA Global collision Center anyone in need of auto body repair services

One of the best Auto Body Shops in the area, the service here is incredible. I Didnt have to anything but take the care in , they contacted the insurance directly , kept me updated every step of the way. Got my vehicle back as if the day i bought it from the dealership. These guys know what they are doing.

Took my car here after someone crashed into me. They were so kind and welcoming I didn’t have to worry about a thing. Kept good communication with updates! Family owned and soo personable. Definitely would recommend them to anyone needing work done on their car! Ask for Natalie she’s great!!

It was a wonderful working with Natalie and Angel, they took good care of my car. The process was smooth 👌. Very nice people. Definitely would recommend to everyone. They will assist you with a good attitude and take care of business. Excellent job with my car!

Natalie was great to work with, very professional and kept me well informed throughout the whole process. Once all and/most parts arrived I dropped my vehicle off and it was completed in a timely manner. I highly recommend.

I have nothing but GOOD things to say about Napa Global. I took my car in to get the front windshield repaired and I called around to a few Big or shall I say well known body shops and the customer service was not great. So I gave Napa Global a call and Natalie answered the phone and was very polite and very professional. She explained the process and also offered to take me to pick up my rental car once I dropped my vehicle off. Just our initial conversation I felt like my car would be in good hands because you an tell she was very passionate about her job. The experience was absolutely amazing they repaired my windshield in a timely manner and I am very satisfied with the service I received. I would recommend my family and friends to Napa Global any day and anytime . Thanks Natalie for going above and beyond

Loved this body shop!! Look no further! Honest and kind people repaired my car in 2 weeks when other shops couldn’t even get me in until months out. Gave me a free loaner, covered my deductible and detailed my car not to mention the work looks better than ever, my car looks brand new! Thank you to everyone there I will be sending everyone I know

The staff at NAPA Global Collision Center were professional and courteous. They went the extra mile and and detailed my interior, in addition to doing the body work.

They worked well with my insurance, so that there were no hitches!

And the work was fantastic! The color was matched perfectly (which was a challenge!)

I give NAPA Global Collision Center my highest recommendation!

Take you collision repair work to them, you won’t be disappointed!