Hamilton County Probate Court, Judge Ralph Winkler

I dreaded having to contact the Hamilton Co. Probate Court in Ohio to obtain a much-needed document. I had attempted the action some years ago when documents were still on microfiche, resulting in frustration and subsequently, my abandoning the action entirely.

However, I had no cause for such trepidation or concern when I contacted Judge Winkler’s court recently. First, requests were streamlined and online, user-friendly with easy-to-follow directions.

Second, earlier today—a MONDAY—I received the nicest, most customer-friendly phone call I have ever received from any government employee to clarify my email request. DONNA was polite, helpful, and an absolute godsend in assisting me in getting the correct document in the quickest way possible.

I do hope Judge Winkler appreciates this wonderful employee who went above and beyond to accommodate me, a complete stranger. Donna deserves an Atta-girl commendation of some sort to honor her exemplary service as the front-line representative of Judge Winkler’s office.

In an age of seemingly voiceless, faceless government and fears of AI takeover, the reassuring personal contact with Donna was gratefully appreciated by this customer.

My husband and I came here to get our Marriage License on 10/31/18. Both of the clerks we dealt with were absolutely wonderful and so sweet. It was really nice to sit there and have a pleasant conversation with someone instead of just "doing business as usual".

The administrative people were extremely helpful with the information they gave my family.

Sharon in the marriage license office was wonderful. Hard working, friendly, and very helpful. Thank you, Sharon!

I work in the estate administration field and this Court is the most helpful of all. Magistrates, clerks, etc. Very friendly and go the extra mile.

Whoever I called there was super friendly and nice at the help desk :)

As a practicing probate attorney the clerks, magistrates, and all staff are excellent people to work.

Everyone in this office is so sweet and helpful!

Best customer service I have ever had in a government building

The clerks were nice and helpful

I work there with great people.

We were in and out to get our marriage license!

Great People Work Here!

The employees here are helpful

Friendly and efficient.

Efficient and thorough