Axelrod Collision Center

These guys really know how to take care of a customer and how to bring your vehicle back to life. They went above and beyond taking care of me while my truck was being fixed in their shop. Always keeping me up to date with progress. When my truck was done it looked better than new. They even detailed the interior even though nothing in there was worked on. Would highly recommend this shop.

Axelrod Collision was above excellent! They keep me informed the whole way and answered all my questions! My vehicle looks great ! From beginning to end everyone was friendly and professional! They handled the insurance stuff so I didn't need to worry! Special shout out to Jamie and Rick and their team for making every thing easy and seamless. I would never go anywhere else!!

I'm very impressed and happy to have visit this location, I have a Tesla model Y that needed a windshield replacement, and as I'm sure all Tesla owners panic when it comes to replacing parts on their vehicles, However, this replacement was a breeze. All original parts .Courtney was able to help me with no hesitation, and she knew exactly what needed to be done for the car to be pristine again. The installation took one day. Everybody in the office was very polite and helpful. And I also got 2 T-shirt For me and my mom with their company logo. I definitely recommend this location for anything. Tesla related.

Axelrod collision center was a State Farm approved place for my car to get repaired and I’m glad I found this place. Rick Kinsel was the representative for my case and him and the whole crew there were phenomenal. Two separate accidents of people running into my car in a months span, with two separate insurance companies made this a difficult case to deal with. Rick did everything he could to make it stress free for me and made sure I was taken care of. I got my car back and it looked brand new (it’s a 2013)!! Cleaned up and beautiful for when I got it back after a long month. I could not recommend this place and this team more!!

Had an insurance claim on my Tesla Model 3. They are certified techs for Tesla. Had an amazing experience. Was given very detailed quotes and explanations from Courtney. Constant updates and clarification and it was done over a week early. Also was expecting a baby when the car was done and they stayed after a little after close to let someone get the car for me. Overall an amazing and very professional experience. Thank you guys.

I have been to Axelrod twice now for my Tesla car repair and I have to say that I have received the best service here ,Courtney has been amazing and Was given very detailed quotes and explanations from Courtney. Constant updates and clarification about the vehicle repair and even the other staff was super friendly. I would highly recommend.

Top notch team all the way around at Aexelrod. I had a very complex repair on my Tesla. Great communications from my repair coordinator Courtney. She was a great advocate. Work was flawless. I hope I never need a body shop again, but good to know that Axelrod is here if I do.

My precious Subaru Crosstrek got rear ended two weeks ago. I selected axelrod because of the ratings and because they were Subaru certified. I love my Subaru so much and only trust people with experience with them. Axelrod was able to get my Subaru repaired within two weeks. They made her look good as new. Rick was really nice and helpful. They have a lifetime warranty on the parts which gives a consumer peace of mind. Thank you for taking good care of my Subi!!

I have been to Axelrod twice now and I have to say that I have received the best service here then any other service related industry. Courtney has been amazing and gone above and beyond to make sure that I was taken care of. Also it is great because they keep you informed of the progress of the vehicle without even asking. And even the other staff was super friendly. HIGH RECOMMEND!!!

The job was done perfectly as always. I have had work performed here 5 times now. Today the two people who assisted me were awesome. Maria was so friendly and professional at check in. I felt like I was talking to a friend. Aaron took over from there and he was very professional and friendly. He waited and had me look my car over to ensure I was happy with the work. It’s great to know that you can take your car to have it repaired with total confidence that your car will be fixed right and at a fair price.

Thank you Axelrod for making, of all things..a car accident...a pleasant experience. From the get go you guys worked smoothly with the insurance companies and the rental car service. I had no idea what to expect but Aaron kept me informed in a daily update via text and made sure my car was transformed like magic into the beauty she was before. In my opinion, you rock.

Couldn’t be happier with the repairs on my car! Courtney and Aaron were great and super helpful throughout the process - I even got my car back sooner than they estimated. My brand new car got rear ended and I got it back looking even better than before!! I would recommend Axelrod to anyone looking for any top of collision repairs. Huge thanks to everyone on the team!

The service I received on my Dodge Charger was phenomenal. The repairs were top-notch, and my car looked brand new! The service team was phenomenal, and they kept me informed throughout the entire process with text message updates (which I loved). They also completed the work in just a couple of days, which i was very happy with. I would recommend them to anyone who needs any kind of body work in the Cleveland area!

Absolutely phenomenal experience. I had my Tesla repaired with Axelrod and its the best decision I made. Maria at the front desk, Courtney with handling insurance and communicating at every point, made this stressful process a breeze. My car looks almost new, repair was impeccable and cleaning was great. I highly appreciate Courtney, as she went above and beyond, by helping me with even getting removed PPF replaced after the repair is done. I for sure recommend Axelrod for car repairs, esepcially if you have Tesla Insurance.

This place is top notch! They get you in quick they take care of you and then Enterprise was there within 5 minutes to pick me up. They kept in contact with me all the time letting me know updates where they were at what was going on. They actually finished 6 days ahead of what they had planned and my car looks amazing the whole back end was smashed in the whole back is new and it looks incredible! But their service is hands down the best around Courtney was just simply amazing and such a pleasure to talk with as well as I forget her name but the beautiful lady at the front desk with the dark hair she was absolutely amazing too. You cannot ask for anything better than this place when it comes to service and having your car fixed with a lifetime guarantee! This place is amazing! Thank you all for your incredible service! I hate that the only way I'll see you again is if something bad happens, but if it does.. I will be back to see you guys!

Worked with Courtney to repair my Tesla and she was absolutely amazing. I had to go through Turo for repair and Axelrod was the only shop that would work with me. Courtney quarterbacked the whole transaction and made the process easy for me. Courtney also went out of her way to make her self available so I could pick up my car at a time that works for me. Courtney has made this experience 10/10 for me and because of Courtney I will use Axelrod in the future.

I found my way to Axelrod after my Tesla was rear ended. The entire experience was superb and seamless. My car looks like new and impeccably clean as well. The communication was superb and Courtney handled every detail including many bumps with my insurance company. Once I left my car the burden was entirely lifted off my shoulders. I highly rec this company and if you are outside Cuyahoga county as I am- it’s worth the drive. Courtesy and professional pat it’s best from Maria at the front desk, to Courtney who handled all the details and of course all the behind the scenes specialists who know their stuff!

After experiencing a collision with my Tesla I tried to take my vehicle to 3 different shops to include Tesla themselves and all of them were either unable to complete the body work or the timelines were crazy long (3 months +) for time of repair.

Axelrod was able to get me in much quicker compared to other shops to repair my Tesla and they were able to accurately give me a time of repair, which they stayed true to their word.

All my communication was handled by Courtney. Courtney was able to properly express the accurate timelines for each phase of the vehicle repair, and answered the many questions I had. If you have work completed here I recommend using Courtney as your point of contact.

The repair itself was well done and the damage looked like it was never done.

We just had a wonderful experience with Axelrod.From the first interaction to the last, complete professionalism, my husband and I were amazed how easy this was. Our car looks great, they took care of the rental.Courtney is Fantastic!!! I would recommend them to anyone!!

Would highly recommend. Courtney and the team were great. My Tesla was rear ended in late January they were able to get me in sooner than anywhere else. Had the car back just a few days after dropping it off.