Dayton Dental Care

My boys and I just switched our dental care to here. Dr. Chester was amazing! I’ve never been explained some of the things he did today! Very thorough and informative. He loves to laugh as well. Highly recommend Dayton Dental Care!

Dr. Chester is amazing. Never in my life have I walked out of a dentist’s office looking forward to my next visit. This man has got me flossing regularly. Not judgmental, very jovial. The whole thing was a Wes Anderson movie meets a dentist visit experience. My husband thought I was nuts when I was excited after my first visit but then he went too and had the same positive experience.

Best experience I’ve had in a dentist office. The dentist is very knowledgeable. Dr. Chester Will give you every detail of what he is doing if you ask. He very encouraging and was able to save my tooth. I have a fear of dentists and he made it very easy to trust his judgment. I will definitely be going back!

Dr. Chester have done an outstanding job on my first deep cleaning. I really appreciated the education that was given regarding my teeth. I’m looking forward to see you again.

I received the best dental care ever in my life. I am so grateful to Dr. Chester Torkornu. I will highly recommend the services provided at Dayton Dental Care

I have never liked going to the dentist, let’s be real - who does? But this was not your typical dental experience. I was very comfortable and relaxed and like I was in very good hands. I definitely recommend!!!

The folks at Dayton dental have been VERY helpful and understanding. They have gone above and beyond and continue to do so. Highly recommend 10/10!

Was taken in quickly and all the staff are friendly and welcoming to you as you walk in.

Got me in quickly and definitely more honest than other places.

This office is awesome, all new girls and they are all great. The doctor is awesome too!

Great place - friendly staff - i actually enjoy going to the dentist now

Great doctors and staff! Would recommend to anyone I knew.

Absolutely wonderful people.

The receptionist was very rude basically called me a liar about my insurance all because she never hurd. Not very professional to treat people that way or you want get much business.Have A Blessed Day.

New owners bought the accounts receivable when they took over the practice and are now trying to squeeze pennies out of former patients. We haven't been to this place since 2019 and got a bill out of thin air in April. There was no information about what it was for, the date of service, who the patient was, etc. I contacted the office manager and she was comically unhelpful. Rather than answering any of my questions she sent me a statement in the mail with all of our transactions for CY 2019 and told me to figure it out on my own--she clearly had no idea what we owed money for and still doesn't! I found the problem, apparently claims weren't processed correctly by the previous office manager and were never sent to the correct insurance for one patient on my account. The previous practice was in network so we never actually owed them any money other than our copay. We never got a bill for it nor were we informed in the 2 years since. I called the office manager back to discuss and she said it's too late to fix through insurance and we either pay it or go to collections.

In summary: we were never even patients of this new company, the previous company had messed something up with our insurance claims but never informed us or billed us for it, 2 years later a new company bought the practice and is incompetently attempting to 'resolve' outstanding bills by bullying people in to paying for unspecified services on unspecified dates. I know all I need to know about Dayton Dental Care based on their rapaciousness through this process. Ironically, their site claims “our staff understands the importance of listening to patients” and that their “personal approach is evident in everything [they] do.” Use at your own risk.

Be ready for phone line problems, lengthy and frustrating insurance claim repeals, miscommunication with your other dental professionals and insurance (or complete lack of even trying to communicate), cancelled/changed appointments, incorrectly submitted insurance claims, and incorrect bill amounts! I have experienced all this with Trademark Dental and they didnt attempt to correct any of it. When confronted with the incorrect amount of my bill, they refused to send me the correct bill, and just told me to send the incorrect bill with the correct payment amount. Never going back...I am much happier driving 40 minutes extra for a dental professional who has been great!