Extra Space Storage

The storage is very new, nice, and clean. We were very impressed with Chris’ customer service and assistance. It’s been our best experience out of all storages we’ve dealt with. He also recommended his reference for all our needs and suggested the best benefits. Strongly recommend this storage!! Thank you, Chris!

I initially went online to reserve a space and Ahmad called me immediately to go over questions and concerns. I was in processing of moving and didn’t have time to talk and he set up a time to give me a call back. Once we got moved Ahmad called me and we were able to get everything set up! My husband and I came in and he was friendly, personable and knowledgeable with helping us pick out the right unit for our needs. He made our experience worth it.

So far so good. I signed up online since they were running a sale but Brian call very quickly after to answer any questions I had and to let me know how things worked. The whole facility is very neat and clean and it feels very secure. It has been an easy and pleasant experience for me so far.

I am impressed with how clean the facility was and simply designed. Very customer friendly facility. I got inside the facility, accessed my storage and got out in 5 minutes. The store manager Ahmad Khatib was very helpful and well behaved.

Ahmad is so kind and patient. He made me feel comfortable, and really took his time to ensure I got the most out of my experience! Very clean and well kept.

I am absolutely impressed by the exceptional service I received at the Extra Space Storage location at 43923 Centergate Dr, Ashburn, VA 20148. As a first-time renter of a storage unit, I required guidance in selecting the right unit for my needs.

Mr. Ahmad Khatib, the location manager, displayed remarkable patience and professionalism throughout the process, making the entire experience enjoyable and stress-free. His precise explanations and guidance in securing my unit were invaluable.

Extra Space Storage in Ashburn has truly won me over. The facility is impeccably clean and equipped with state-of-the-art features, including an assistant intercom, well-lit storage areas, speedy elevators, and automated doors and gates. The icing on the cake is the 24/7 surveillance cameras the affordable pricing and access to the storage unit. I am beyond satisfied and grateful for this outstanding experience. Thank you, Extra Space Storage!

First word that comes to mind is EXCELLENT! Second word Professional. From there what else is there? Well yes those are most import attributes of a business like this but they go beyond these and there are no words for how much it means to fine a company that is so great with hiring their team that they found Amad. He is of course professional but add to that he is just one of the kindest young men I have meet in years. His assistant Bryan seems to be following in the same pattern.

Very helpful with outstanding service. This location is great and has been very helpful and understanding giving the recent passing of my mother as her storage unit is there! They were able to provide the proper resources that were asked and worked diligently with me to get me a proper rate for our unit.

Excellent customer service from move in to move out! Ahmad was very helpful each time I needed assistance. I would recommend this Extra Space storage location since they have good accessibility hours.

Ahmad is a good person, helpful, knows the property well. I recommend this location, been using it for 3 years, might use a different location soon but purely based on location and convenience; service has always been top notch here!

Edit:
Visited today, about 6 months afterwards. Nobody there (I mean, I heard someone but on the weekends I'll usually actually see people), everything clean and functional. Continue to recommend!

Jen has always been so helpful. I've dealt with her and Extra Space for years. When things happen they are always there to fix it and aremuch more reasonable on prices and policies, and I've used almost every large storage company out there and can easily say Extra Space is the best!

Even their district/regional management is very helpful if you ever have to interact with them.

Thanks Jen and staff!

The assistant store manager Bryant at the Ashburn location was extremely knowledgeable helpful and polite. He went out of his way to let me borrow some tools, made sure I had access to a dolly and answered every question I had. He is the reason I will always come back to this location for my storage needs.

Ahmad is a very kind and nice person who walked me through different space options and was very helpful and patient.

Ahmad was very genuine and is willing to go out his way to make sure customers have a great experience. Thank you for making it very easy to rent out the unit. You really care for your customer

Ahmad was fantastic. Very courteous and attentive to our need as new customers. Also, he was very knowledgeable and accommodating..

I reserved my unit online and it was easy as ABC! the units are spotless! As well as the building itself. I’ve rented a few storage units in the past and this is by far the best! They even have a virtual tour before you rent to make sure you have the right size and the security is A1! You won’t be disappointed!

This facility was one of the cleanest and most secure that I have ever dealt with. The store manager (Ahmad) was super helpful, and went above and beyond to make my transaction very easy. I hope to deal with this facility and manager again in the future. Keep up the great work.

Ahmad was extremely helpful today. We are a small Cub Scout Pack using storage to hold most of our Pinewood Derby gear and various odds and ends. The prices have risen considerably, forcing us to make changes. I mistakenly booked a storage unit at another site down the road. Same company, wrong address. Ahmad was able to cancel that unit and find me a cheaper unit within his building right around the corner from our previous unit. He walked me through the building, finding first our old unit and then the new unit. He was gracious, courteous and kind. He answered my questions with professionalism and a smile. Thank you for hiring this young man.

The best storage facility I’ve ever used. Ahmad does a great job of explaining everything and answering any questions you might have

The service was great. Ahmad helped me out with finding the unit that best suited my needs.

Facility is clean an well kept. Price is a little high, but they do offer deals at least initially. What's really great is the customer service. If you run into Ahmad working there, he's been super helpful, responsive and makes sure all your questions are answered. Guy deserves a raise no doubt!!