The UPS Store

I had to mail some papers and a birthday gift to my grandmother and I had dropped a paper outside in which a very sweet lady had called me and told me she found it. So I asked the lady to please take the letter into UPS store she agreed I called the store to see if the lady had brought it in they said yes and briefly put me on hold I got disconnected due to bad service I called back and told the gentleman what happened he said don't worry about it we've gotten it to the right package you're all taken care of .. most people would have said that wasnt their problem. But this guy went above and beyond . I am so thankful for good people

Great experience!!! I found out I needed to have 50 copies of something printed within a very short window. The owner reached out personally to take care of the printing project and had it ready and done exceptionally well. Love this UPS store and its owners. Customer service is top notch

I have not had a bad experience here. they always seem to get me in and out fairly quickly. I do have to say I see new faces quite often but regardless they are always so friendly to me.

Had a custom banner made for display at office. Dave got clip art from me and designed a great banner that is now displayed in the office at a very fair price.

There are also rumors floating around that based on Dave's physical appearance and suspicious disappearances every year around December that he actually be the real Santa.... Hard to tell... but big white beard, generous spirit, package delivery industry... The evidence is pointing towards Dave is just a pseudonym for Ol' Saint Nick...

I've been using this store regularly for almost a year now. Service has always been great, although some of the staff is grumpy at times. But hey we all have bad days right.

Not only will this UPS site ship a boat anchor, they will also pick it up and take it to their store to ship!!! Multiple great experiences here. Love them!

The incredible staff! Do you know how refreshing it is to experience proper customer service?!!

I was so blessed by the owner of this store today. We are adopting and needed a traveling notary to meet me at Wellspring. The not only came and met me, he sat with me for 30 minutes while we waited for the doctor and then he donated his services! Wow! I'm so blessed. I have used this store many times in the past and have always had wonderful experiences. We love Dawn who works there too. We will be using them forever!

We have been using this UPS Store since 2009, when we began traveling for my husband's job. We got a mailbox there so that we would have someone to handle our mail for us and get it forwarded to our locations as we were regularly relocated.

Susan and her staff have done an absolutely stellar job of taking care of us and our mail. They have always been conscientious about staying in touch with us, contacting us if something came in that looked like it was important or needed immediate attention, and getting things forwarded correctly and quickly.

We cannot say enough good things about this store, and we highly recommend them for any service they provide. We will very much miss them, it's been so great to deal with a company that has excellent customer support as well as a wonderful work ethic.

Thank you SO much Susan and all of you there!

Dave & his wonderful team went above & beyond my expectations for my families Celebration Of Life memorial cards, & even made me labels soo I could make memorial candles after someone else that I paid to make them did a horrific job & had me in a complete panic.. They are an amazing team who not only have stella customer service skills but are affordable when it comes to out of the box projects.. If you haven't considered them before for anything other than your shipping/postal needs then you should. They have soo much more to offer & go that extra mile for customer satisfaction. They made an extremely difficult time alittle easier for me by providing quality work at an affordable price with a time sensitive need. #SupportYourLocalUPS #CulpeperUPSStore

I’ve been visiting this store for several years. I occasionally have music equipment transactions and have always found Dave and staff helpful and proficient. It’s the proficiency that is always my main judge of a store. Cheers and smiles mean nothing if your package doesn’t make it in one piece. When shipping a musical instrument things must be packaged superbly. I take them in sometimes completely bare of a box. Dave and co. do their thing and the buyers always contact me back with praise of the packaging.

I also have found that the Culpeper store is far superior to the Warrenton store, where one leaves feeling a bit taken advantage off, cost wise.

Great store! Highly recommended!

I'm not great @ returning things from Amazon, but this place makes it 100% easy. Even when I've messed up the return label, they can fix it! Awesome service. Always happy when I leave there!

Absolutely the best UPS store by far. I understand the stores are independently operated. I will always drive the extra miles to bypass the Warrenton UPS store to come to this one. A good example was this weekend I needed to ship out a document to which I did not have an envelope for. Begrudgingly I stop by and the owner told me it was $3.83 for the envelope. A UPS one at that. She gets those for FREE!!
I walk into Culpeper ,the gentleman sees I have a stack of paper. I did not even have to ask due to he was already pulling out an envelope asking how can I help you... Yaa cant get much more customer service oriented than that!! Thank You Culpeper...

I went there to do some shredding and was real pleased with the service I received they went out to my vehicle brought in all the papers to be shredded images of men on the cash register with a beautiful white beard hey give me a 10% senior citizen discount and didn't even ask my age I guess I looked like 92 the young lady who waited on me did a fantastic job I was real pleased and we'll go back again

The staff was very helpful in getting items shipped out for me, even when it was near closing time.

I just have to say Dave the owner and staff have always been kind and so helpful.
They are very professional.
Thank you.

Dave and his staff are always pleasant. Very good service. Would highly recommend them for any printing and shipping needs.

Perfect small business assistance. Awesome service with a smile. Quick, too. Professional copy service just makes it that much more of a productive stop on my "to do" small list.

I had a stamp made for my wives business and was very pleased about price, promptness and overall transaction. Will go back and try other services.

This staff rocked. Dropped off a package and they helped get it all taped up and packed right with no questions asked. Easiest thing in the world!