North Spring Behavioral Healthcare

Omg I love this place!! I'm a kid who is in the age range (7-17) to go to North Springs, and let me just say, this place is awesome. The staff are nice, SOME kids are nice, the food is good! I love the staff! They make it feel so safe there.

As someone who just got discharged from the acute north spring behavioral center, I can confidently say that this has helped me immensely. The staff treated me amazingly, especially Ms.Kim. I was hesitant about going here because of all of the negative reviews, but I’m glad i went. I can’t say much about the residential part of north springs (where you live up there) but I highly recommend sending your child to the acute part that’s only 5-10 days.

oh Boy i loveeeee north spring like ALL staff amazing! Even tho they would have their moments at the end of the day they are amazing people that helped us a lot and put up with us every second of the day and still make us enjoy things! Like at the end of the day yes i got somewhat bad experience in acute not like where they treat u wrong but some that sticks with you forever nothing with staff though so y’all did a good job there guys😜<-(acute) I went to php after acute, i was there for 5 months and my experience there was really amazing when i first got there i was really bad mindset i even went back to acute while being in php but by that time i learned so much from php they taught us so much we need to know for our knowledge, mental health , present -future etc. I mentally matured while in those times. The staff are amazing people Ms.A ,nurse.D and Nurse S , Ms. T , Ms.k , Mr.G , Mr. C. and Ms. C. each one of them taught us something i would never forget , while being there they taught us things nobody else would’ve taught. They took time to help us understand the lessons well ofc cause it their job duh but we had to put in the effort to actually understand and let it affect us in a good way! we had to be held accountable for our actions and how we want to take it in! Their not just Staff They were more like family to me :) ! treated everyone equally , had the laughs just good times , their positive , and great people who cares about others mental health and wanna see them succeed present - future . Food is Good on some days! i did just not gain myself again but i gained happiness and self love ! I recommend php if your just leaving acute or any place it’s a great place to learn a lot of difff things for life or mental health . Your not alone just remember that . their there for a reason !

I spent my time at the PHP here for about a few months, and the staff treated me with respect and kindness, Mr. C was an amazing tech there who sympathized with other patients and was a huge advocate in their needs, making new patients get comfortable and accommodated and was a MENTAL HEALTH tech to literally talk to, he communicated with other patients and listened to them. He shared things about himself to build trust with us and he was always there when you need it. SOME people were reserved and never really talked much but when they did they were saying sneaky things about others in the group … Some people are haters like that to others successes and it happens. The staff was lovely and I do recommend PHP here. Discharge time depends on the person and how committed they are to their treatment. The staff motivated and encouraged patients of their potential in groups which were helpful. But people who sat outside of group sometimes wanna write bad reviews like girl u weren’t even paying attention. and people gon sit and say they ain’t learn nothing. I have nothing but love for all the staff at php (except one) Ms. C and Mr. C were the best techs i could ask for 😞💗. And to that other review talking mean about Mr. C he doesn’t deserve that, that’s rude and for you to even be making a review like that acting like he was the bad one when he never was. He is one of the best staff there and always will be 🤷🏾.

Never have we ever noticed a positive difference in my granddaughter as we have through North Spring behavior. I am thankful to the Doctors and staff for all the hard work , love, and care that they put in for her to develop a healthy mind set. I give a special thanks to her Therapist Mister Jackson. You have been amazing ! You know your stuff and you applied it very well and professionally. I thank you so much . Even though our positive walk has just begun, you have helped us begin that journey. I am most pleased thank you all very very much.

First thing first
This place is a good place if your nice to staff and respect staff I was in day room 3 or 4 in the H unit I was in the calm room and I don’t understand when some people complain about other patients because the patients aren’t the staff I will be honest please do not send your kid 10 and under to a place like this only because I know that people highly dislike little kids (I am one) and most likely either your kid will b an angel to everyone here or the devil and everyone will hate your child but enough of that my overall visit was wayyy better then last time I had nothing but kindness one thing I like is when people are blunt and this one staff member he would see me come in after a call stressed and mad and he would tell me “you can’t just come in mad and not talk about it” and he would tell me to go and tell my therapist I will say the therapist meetings aren’t as often as I would like but in the php program you definitely se them often besides from the 2/5 therapists that don’t see anyone like barely

And ik this is weird for me telling all the bad qualities even though I did a 5 star but easily to say is this one staff member from php made me actually feel better he was actually a good person and nice he would check in if we where sad and my therapist there was blunt which I like because I can handle blunt and him being blunt helped me understand a lot and the staff members in the acute where amazing and where nice and made me feel comfortable they didn’t make me feel I welcomed

My daughter just exited inpatient care. She was glowing upon leaving and had nothing but positive things to say. She liked every one of the staff and said she learned a lot of useful stress and anger management techniques in therapy. Some of these reviews are scary, and it definitely made me question if I was making the right choice to allow my daughter to go there. In the end, my daughter thanked me for getting her help. I have nothing but positive things to say about the place and all the staff I interacted with. She left the facility stable and with more hope than she had in a while. Thank you, North Spring, for your caring and support toward my daughter!

Respectfully as a past patient these reviews sound like people are blaming staff completely for issues regarding how patients are handled. I was at NSBH for around 7 months and I had my hard times. Had my fair share of restraints and saw my fair share of unhealthy behaviors and participated in my fair share. Most of the lockdowns like people sleeping In the Milue was if they were presenting a risk where they would need higher observation at night and restraints we’re mostly justified. Had in person visits, off campus visits, holiday visits, outings. This place is way more fair and understanding than the other places I went to before and after. This place would have been my last stop if I wasn’t so institutionalized and missed the people and couldn’t handle being alone during covid. I learned a lot of things and how to control at my time at NSBH. All the staff was so supportive even when I was fighting staff,other kids, punching walls, throwing water coolers etc. they still were there to help me when I asked but they can’t help anyone if they truly aren’t ready to accept the help yet. As of kids seeing other kids self harm and staff not notice… the whole point is that those kids hide it and it’s not staffs fault if they don’t notice right away. There’s privacy rules and they can only do so much. Most of the unsafe environment comes from the kids and such and the staff do all they can to control it but they can only do so much. Kids stealing stuff isn’t staffs fault. Maybe the kids shouldn’t steal. one thing I learned was taking RESPONSIBILITY and that’s exactly what I’m not seeing in these reviews. Gotta admit that they didn’t have many vegetarian options when I went tho and the food is not for the picky 🫶🏻 IF MR GARY AND MS SHAIRA SEE THIS HIIII!

Phenomenal experience working with these folks! Admissions was efficient and communicative and made the experience very positive

North Springs Behavioral acute care brought the best out in our 9yo son. The transformation was amazing. The staff was very patient, caring and respectful to him and did an awesome job keeping us informed each step of the 8 day treatment. It was clean and orderly. I highly recommend this place.

I want to first off say the reviews sound SCARY! Brooke made the admission process easy, understandable and answered all our questions and even questions my daughter had. My daughter was suffering in silence for so long and this place gave my daughter the safe touch to allow her to get the help she needed and fast. My child has learned so much from her stay. She wasn’t involuntarily admitted but she was admitted. She has told me how certain staff were good and others weren’t however the main people who I was happy she got the help she needed was from the professionals. I understand all places aren’t perfect they all have loose ends they need to work on but to Paige/Brooke thank you, thank you for doing everything you do for everyone that goes in there. You have definitely made sure my daughter was ok at all times and not only mine but many other children as well. Biggest step for a child is to ask for help and they biggest hurt for a parent is not being able to help but this place does give you a piece of mind. If I could give 5+ I would.

Great staff with a good balance of boundaries, kindness, and collaborative approach to healing in their acute and PHP programs. This place finally healed our child (let's call them JR) when VCU showed little results and Dominion actually made them worse. It seems like the bad reviews on here are mostly from people that read the news article, decided not to send their children here, where there 10 years ago, or were in the residential care facility. The good reviews are from people actually treated here more recently in the acute or PhP programs. We would not take our child anywhere else if we ever have to go through this again.

Dominion was horrible. All the adolescents are all on the same floor together, boys and girls, so it is like a constant dorm party for them. The policy says boys and girls are not allowed to go in each others rooms, but we heard it was a frequent occurrence. The children are not closely supervised and when we were there signing in for visiting hours, we witnessed boys and girls going into each others rooms on multiple visits. There is even one incident that we still to this day can not get details about from anyone, and we can only get that an "improper touching incident" happened with some boy coming to JR's room. The police called us to see if we wanted to press charges, but we can't get any information out of anyone to know if it was something illegal, or just teenage curiosity. So at North Springs the no touching rule and no one being allowed in their rooms during social time was greatly appreciate by us.

JR first went to VCU when we were surprised by the sudden personality change and attempted suicide to find out JR was battling depression and anxiety. At VCU for a couple weeks and while JR didn't like it, we did. It seemed well run and a good facility, and this is before VCU moved to their new building. JR seemed to get a little better, but is was only 4-5 days before the relapse and we had to go to Dominion. We liked the convenient location, but JR got progressively worse at Dominion and was also very negatively influenced in their life choices by the numerous other patients daily. The therapists (the intern was actually the best of the three) after a week or so wanted to discharge our child and accused them of manipulation and lying to stay there, even though our child said they were not getting better. The therapists still wanted to discharge to their PHP program. The first day, the PHP program sent JR back to inpatient because JR was not ready, so the inpatient therapists continued saying our child was lying, and they forced our child back. The first weekend of being in the PHP program our child attempted suicide again and was sent to North Springs.

While North Springs was further away from us, we found the staff and therapists there are excellent. They even have a shuttle to take children there in the morning from the Vienna Metro stop and Manassas. Our child started getting better and we could see the results in the first week. They focused on healing and working with us and our child towards healing, as compared to Dominion where they just say what they think and barely tolerate the children.

Our child is finally recovering and becoming their old self again. We can not thank North Springs enough for all they have done, and we can't emphasize strongly enough that Dominion is not set up well structurally, and staff wise, to help their patients heal.

We searched high and low for a place that could help my son with sexual maladaptive behavior and we decided on this place. He has been there almost 2 months now and we could not be happier with his treatment. There is a collaborative approach and anytime I call or email I get a response right away. He has learned so much in the little time he has been there. His therapist is absolutely wonderful and his case manager is always on top of things. He has been able to work with horses for therapy His principal, his teacher, his case manager and his therapist keep us completely in the loop with bi weekly meetings. On top of the bi weekly meetings we have therapy once a week family therapy via zoom which is a HIPAA approved Skype due to us being out of state. We just went to visit him a couple of weeks ago and the staff could not have been more caring and kind and involved. Upon arrival we met the nurse the doctor the therapist the president and his case manager as well as a few others I can't even remember. This is a complete collaborative effort to help these kids get better. I would give it more than 5 stars if I could.... I just wanted to take a minute and add to my review. It is July 2018 and my son is about to be discharged from this absolutely wonderful hospital. He has been there roughly 5 months And has received so much help and support from every staff member there it's not even funny. I truly feel like they are sending him home equipped with the skills he needs to move forward with his life. I realize we have a very long road ahead of us but I cannot express how wonderful every staff member has been throughout this entire process. If I send an email to his case manager or his therapist it is answered in less than 24 hours anytime I call and leave a voicemail they respond right away. We have had weekly family therapy sessions over zoom because we live out of state and zoom is like a Hippa approved Skype. If I wake up in the middle of the night with a fear a question or anything and I send someone an email by noon the next day I have an answer for a response. The staff has been absolutely phenomenal. I have read the badd reviews and I was absolutely terrified to send my son they are 5 months ago but it seemed like the lesser of all the evils and I'm here to tell you I have been so pleasantly surprised this place has been absolutely incredible for my son and our family.

My nephew whom I have custody of has been there a couple of months now and so far it has been an awesome experience. It's about a 5 to 6 hour drive for me so I dont get to go see him as often as I'd like to but the amazing staff there has helped him to understand that. I'm so thankful that we found this place

This place was amazing. The staff are super nice, helpful, and very supportive. For example, they'll stop what they're doing just so that they can listen to you if you want to talk. The therapists there are wonderful too. Theyre very cooperative and understanding.The food isn't exactly gormet, it's like your typical school lunch, but they make sure its enough to get you through the day. I absolutely recommend this place if you need mental treatment.

It helped from being suicidal, anger issues, destructive behavior, impulses, and so much more to graduating college early starting my career and now I’m currently working at my dream job. They gave me the tools to successful peaceful life but it was up to me to utilize them. I left there like 2 years ago so doing all of this for myself is a HUGE step up. Oh did I mention I just got my first car and I’m moving into MY first apartment in August and I'm ONLY 19. Nobody can force you to change or change you, you HAVE to want to change then change yourself. I recommend this place to every young client I work with.

This is honestly the BEST place I have been! The nurses and staff were so kind even though the doctors were horrible. I've been to this facility multiple times and it had helped everytime. I was there right before my 18th birthday and the staff helped so much with me getting ready to get into adulthood. I would 100% recommend this place. Sad to see so many negative reviews

I've heard so much about this place from my friend who works there! And I'm interested in applying as a mental Health Tech. I have a couple of questions how are you doing with covid cases in north spring? What steps are you guys using to prevent covid-19 at this facility, and how are you dealing with the kids who currently have covid 19? I hope to work with you guys real soon! Disclaimer didn't see a spot to post questions.

I was going threw the reviews and it’s literally 2am rn but I thought it was important to say this .... I was at this hospital last year and I was in such a bad place I wasn’t myself and I was a depressed and suicidal kid thanks to north spring and their amazing staff after 2 weeks I felt amazing and I can see a whole future ahead of me ... some of the other patients are super rude but we all tried To keep to ourselves .... I met great people at this place ... it’s been over a year now and I’m a better version of myself , still learning more about me everyday and using The coping skills I learned at this facility thank you and keep up the good work !! ps I love ms Jessica and ms S

I came to this place directly from the er Staff was great food was good but they put lemon juice in the scrambled eggs ok then my favorite staff people was ms Kay jay ms Pam ms Sarah mr g mr Dre and mr Darren plz tell ms Kay jay mr Dre and mr g I won the state title for luray high school basketball team. The showers was clean the beds where ok to sleep on