Copart - Raleigh

Lisa had excellent customer service in yard 54! Copart is not paying her enough!!

My vehicle was picked up by Cedar Creek Auto Repair. Eric was the driver who I had contact with via phone and in person. This young man was polite, kind, courteous and patient. There were a couple of issues that made my car more difficult to pick up adding an extended amount of time to completing the pick up of the vehicle. Eric handled the situation like a true professional. I wrote service in the car business for many years and have dealt with hundreds of tow truck drivers. He not only represents his company very well he also represents Copart very well through his excellent customer service skills. Great customer service is so rare these days. Huge shout out to Eric!!

Very friendly and helpful staff in the office. Loaders were very helpful and didn't have a bad attitude like I've seen in some other locations.

Excellent action yard to buy and sale cars in all type of conditions

I've been to a couple Copart locations and both have been a good experience. But you can't just show up and think your car is going to magically levitate to you. CALL BEFORE YOU GO. I mean at least one hour before you get there. They are super busy all the time. Call to confirm your car is there the night before as well. Most of these bad experiences people have are due to lack of foresight. YOU ARE GOING TO SIT ON HOLD. Get over it. It's the nature of that business, they will get to you as soon as you are next in line. The staff is helpful and down to Earth. If you just put some planning into your visit, you will most likely have a great experience at this location.

I was really impressed by the customer service here. I bought a car this week using an online broker, and it was my first time buying from an auction like this. The women inside were very kind and helpful, while the young man outside took his time to help me find my car. Unfortunately I didn't catch either of their names, but don't hesitate to do business with these folks! Thanks again!

The employees at the front office provided clear instructions and they were helpful answering my questions. The site was operated very safely and professionally. Highly skilled and efficient fork lift operators were impressive.
Thank you Copart

Extremely pleasant first time buyer experience. The staff in Raleigh, especially Jessica were very helpful and courteous. The sub lot in Lumberton were very helpful as well. The whole experience was very positive, I won the bid, paid, and picked up the car within 30 minutes. This was a great way to find a solid easy rebuild for my son who is going off to college. I would recommend Copart to anyone.

The employees we spoke with were very nice and extremely helpful. They made a bad situation at least a little more tolerable.

Andy in Dispatch is Awesome!! You could quickly tell from a 5 minute phone conversation that she knows her stuff and is serious about her job!!

Thank you Andy!

Jeff@Hooked Towing Waxhaw NC.

Very understanding and patient staff. Customer service was an A+ this helped make the experience go much smoother, being that my truck had just been deemed a total loss!

I can bid online and get my vehicle delivered. I love the convenience. I am also able to get a vehicle I am interested in inspected from the comforts of my home with reasonable prices. What is there not to like?

great place! picked up my first car win and took about 20 min inside and 30 min outside. to too bad. staff was very friendly! cant wait too get the funds to go back!

I had a good experience at this facility. I flew in from Arkansas to pick up a motorhome. The motorhome ended up being at a sub lot but directions were clear and the staff was friendly. Most co parts are good and this one is as good as the rest. I recommend this location for your insurance auction needs. If you are you rebuiler or you are simply looking for a car with a few dings and dents that you can buy cheap. Just be sure to hire an inspector before you buy so you understand what you were buying. You will be buying a salvage vehicle as he is where he is, regardless of the selling designation.

I'm a new driver that had a amazing experience with the dunn,nc copart for desk. If it wasn't for there professional help it could've cost me money as well as my time. Thanks jay!!

Super friendly staff! The car i picked up looked the same in person as it did in pictures, and even made the 100 mile drive home without issue! Will be back in the future to purchase another car!

Had a great experience. People were super nice and very helpful. I dont understand how other people had bad experiences and said they were rude. I couldnt ask for better service.

Great place to bid on old and wrecked cars. The fees aren't cheap, but if you get a good deal it's still worth it. Salvage prices are high right now.

Good place to find salvage cars. They have options to order online or to bid. Do not expect to see all cars in one day. They have hold more than 5000 cars.

I just called these guys are very professional please stop by this location they have good people working there I'm Looking to do some good YouTube videos with this location soon 👍👍👍👍👍