Mattress Firm Parkside

Received excellent service from sleep expert Chase D.! Chase provided vast and unbiased knowledge of not only the mattresses but the companies that produce them. We were unbothered while trying out almost every mattress in the building. He was very patient and remained transparent throughout the entire process. I couldn’t imagine a more pleasant experience.

Chase is the epitome of phenomenal service! He was honest and took the time to help me find the best mattresses for my family.His patience, professionalism, and obvious expertise, put me at ease in a process that had been pretty stressful otherwise.

In addition to the aforementioned, Chase stayed after hours just to help me secure the things I needed for my new home, all while helping to entertain my 3 and 6 year old, so that I could focus on Mattress shopping.

I do recommend and will be back for more in the future!

Much Appreciated,

Cardell

Chase was a great help with our first purchase, and I appreciated not feeling pressured or hassled when searching for a mattress option. I returned to the store when it n the market for another purchase, and Chase once again was a great help. He proved to be extremely knowledgeable about the products in the store, providing true feedback when needing to weigh the pros and cons of my selected options.

Sonia was great to work with and was able to get my mattress and adjustable frame delivered the next day. I did find a lower price and she honored Mattress Firm’s low price guarantee and credited my credit card. She even followed up with a phone call to ensure I got the refUnd and to tell me my new sheets were on the way. I am so happy I chose to get an adjustable base. Within days after I got the bed, I started feeling excruciating back pain and laying in my bed with the “ zero gravity” setting was the only way I could get comfortable. I love it!

Lynwood was so helpful in helping me find the right mattress for our bedroom. He was knowledgeable, kind, and made the process easy. Honestly, it was a pleasure to encounter someone like him on my long list of to do items over this holiday season. Some people just make the world a brighter place and he is definitely one of those people.

Dennis was very accommodating making sure we saw all products that matched our needs and understood the differences in manufacturing and comfort.
Great follow up and help getting a very fair and competitive total package.

After deciding to buy a new mattress, we went to the nearest Mattress Firm and i'm glad we went. Right after we entered the shop, Chase immediately welcomed us. He tried his best to find the perfect mattress for us, asking us many questions leading to the perfect on . He was very polite and got us the perfect mattress. He explained all the mattress qualities and the comfort given. I loved the experience and I recommend this shop and especially Chase to everyone trying to buy a mattress. Thank you Chase!

Had a great mattress buying experience with Linwood. He was very knowledgeable & cut right to the chase without trying to sell us something we didn’t want. Would highly recommend you go see Linwood for your next mattress. 👍🏼

Chase was our sleep expert and he was absolutely fantastic. He was very knowledgeable about all the products, was able to answer all our questions, and very friendly as well. Overall great experience!

I was greeted by Chase when I walked in the door at MattressFIRM. He was very interested in assisting me and helping me find the mattress that suited me best. Chase explained the advantages of purchasing a mattress from MattressFIRM. He was extremely knowledgeable and answered all of my questions. Once I made a selection, checkout was quick and easy. Thank you Chase and MattressFIRM.

Lynnwood was wonderful to work with, helped us evaluate our options without pressure, got us all set up and taken care of. A pleasure to do business with.

Kiera was very informative and patient in helping me arrive at the decision I needed to make regarding my mattress purchase. Her assesssments were very helpful.

Chase patiently guided us on the selection of our new mattress and box spring for our queen sized guest bed. He showed but did not push the high end Tepur-Pedic mattresses and carefully listened to our needs. We opted for a firm PressureSmart™ mattress (Beauty Rest) and optional box spring. The free base would not have fit our bedframe…and was carefully explained. Delivery will take place in 2 days on Sunday. We highly recommend Mattress Firm.

Chase was extremely helpful & made me feel comfortable. He managed to get me in & out while not feeling rushed. Experience was great!

Great experience buying my new mattress and adjustable base. Chase spent a lot of time with me and provided me space to try different options. Thanks, Chase. Can't wait for the delivery!

Working with Lynwood was a great experience! He was able to help my wife and I figure out what would work best for us and our preferred sleeping methods. We went into the situation confused and a bit overwhelmed but left confident that we had made right decision. We can’t wait for our new bed to arrive. Thank you, Lynwood!

Mattress Firm always does good by their customers, but my last experience was outstanding. Chase not only found my wife and I a better deal on a better mattress but worked tirelessly to correct an error in the delivery system. He was able to correct the order and place a new one for the better mattress, communicating with folks internal to the company to get the whole thing sorted. Thank you Chase! We'll be sleeping better thanks to you!
Sara and James

Jacob was the most knowledgeable sales person and was so easy to work with. He was very patient while we tested the mattresses and gave valuable information. As an added bonus our mattress will be delivered in a few days. We highly recommend him and Mattress Firm.

Lynwood was an excellent sales person. I would say#1 hands up. Please try him out, you will be pleased

Very professional service. The staff member helped us find the perfect mattress.