Richland Insurance Services, Inc

Josh Mahon is a great agent to work with! I recently reached out to him about lowering my insurance payment and he got back to me quickly with a better plan and significantly lower payment.

I just have to brag on Amber, she has Always went above and beyond! Most recently she handled a 4 year problem I've had with another insurance company ( we had them before I switched to you) come to find out the other company had been taking out electronically yearly payments from my mom's bank account even though myself And Amber told them to Cancel our policy! Needless to say my mom will be getting quite a large check from the other company!
Amber didn't have to bother helping me as it was My problem but she didn't hesitate to step in!
Thanks so much Amber !!

I have been with Richland Insurance for several years now. Josh Mahon responds to any question, concern or request without delay. His service doesn't stop there either! He is always thinking about what's next for my future, my needs, my children's needs, etc. I appreciate all of his support, knowledge and professionalism in servicing my home, auto and life insurance needs. I highly recommend Josh, and the Richland Insurance team!

Josh did a great job of explaining the many options I had for auto and home insurance and helped me choose the coverage that was the most cost effective and made the most sense for me. He has also provided great customer service responding to emails in a timely fashion and has always been available by phone to answer any question that has popped up over time.

Shane and his staff are very knowledgeable and helpful for any and all insurance needs. They were able to email me my quotes and the process was quick and easy. They were even kind enough to send me a spreadsheet showing the rates and coverage of multiple companies, so I could see all the info I needed on one page. The chart was the easiest to look at and it helped make our decision easier. If you are looking for insurance, don't forget to call them, you won't be sorry!

Josh (Donut) has been friendly and professional, and is so easy to work with. I emailed him today about a car I just bought, and he had my temporary insurance card back to me in about 20 minutes. It doesn't get easier than that.

Josh Mahon is a great agent to work with. We were able to lower our rates and increase our coverage levels at the same time by making the switch. He is always able to answer our questions and keeps our needs in mind.

Richland Insurance offers great service and very competitive rates. All of the staff is friendly, and Shane does a great job to make sure their customers needs are handled promptly & fairly.

Josh Mahon is, by far, the best insurance agent I have ever worked with! He is very attentive, follows up very quickly to any questions you have and is a pleasure to deal with.

Shane and his team at Richland Insurance Services are very helpful and kind people. They get answers for you fast, and love helping out in the community! They are a top notch team!

Over they years the team at Richland has quoted house, vehicles, boats, and toys and had been very competitive! They are awesome you work with in person as well as through email.

Everyone at Richland have always been so patient, friendly regardless of the circumstances. They have always treated us with the utmost professionalism, respect. They are not afraid to answer your questions. If they haven't got the answer they will do their best to find the correct answer for you. We would recommend them in a heartbeat.

I have been with Erie Insurance in Decatur since 2004. I have trusted them with my auto, home and liability policies. My point of contact/agent is Amber. She has worked tirelessly to assure that my family has the right amount of coverages to protect the things important in our lives.

This company has the best customer service I have ever delt with! They made it so easy for me to find coverage for my first home. It’s so nice to have customer service representatives that are not only helpful, but easy to work with and friendly as well.

Richland Insurance has provided my wife and I excellent customer service for home, auto, boat and liability insurance coverage's. The team always goes above and beyond! Thank you!

Shane has a great team, offering superb customer service. I am very happy to put all my personal, home, and business insurance needs in their trusted hands.

Shane and his team are friendly, knowledgeable and place the customer first. We’re extremely happy that we made the switch to Richland Insurance!

Shane and his team are the best! Price and the best service under one roof! Give them a call for your Insurance needs. They really care!

We had some extensive storm damage and Shane and Donut were there to help us all the way through the process. Great service and very pleasant to work with.

Shane worked very quickly and efficiently to secure an insurance policy for me, even in an unusual circumstance.