Shoe Dept. Encore

UPDATE: Thank you for hiring the 3 employees who were working tonight. All 3 of them helped us get shoes for my granddaughters; one for the prom _ great suggestion for her shoes; and basketball shoes for my youngest granddaughter! These 3 employees are amazing!!!! OLD COMMENT:. Walked in, hardly anyone in there, 3 employees at the register talking to each other, complaining about something, never once acknowledged us...we left without even considering purchasing anything due to poor service and shoes laying around on the floor at every turn.

Great prices , clean and organized, great selection of shoes , very friendly employees

Still waiting on the opportunity to shop there.

I loved the vibe of this store and I loved the customer service too this store is amazing In prices

Nice shoes, good sale prices!

Love all the choices

Good sales

They definitely have some different shoes. They are reasonably prices and the staff was nice. Some of the other shoe stores are better priced but shoe dept has a better selection.

Great selection of shoes, great prices and always good discounts.
Customer service is okay. Went to check out and asked if they had a certain shoe that was in my size in stock and a woman at the counter was sorta rude and seemed annoyed. Immediately told me “No there’s no shoes in the back”. Gentleman who was checking me out was very nice and was going to look for me until she yelled at him from across the store and was yet again rude. Perhaps there’s really no extra stock in the back (which is fine), perhaps she was having a bad day, but should not take it out on those around her.

Almost like shoe show lots of choices

Prices on shoes seemed to be cheaper that most places however I doubt I will go back due to the lack of help and how long it took for someone to check us out. We were the only ones in the store and took 15 minutes for someone to come check us out.

Everything seems to be just thrown about without any rhyme or reason. Couldn't even figure out where the women's shoes were. Needless to say they didn't have what I was looking for. If you're looking for converse ones check out hibbets.

Was in there tonight the girls attitude was horrible. I definitely won't be going back there .She needs to nicer to the customers. Definitely had a bad attitude.

Won’t be back unless customer service gets batter. What has happened to greeting customers when they walk in the door and asking if they need assistance? Not an employee to be found and no one ever came to check on us.

Horrible customer service