Journeys

I needed a new pair of Docs and was not disappointed. There was a wide selection to choose from and I was greeted by 3 staff members who were extremely helpful and friendly. I found the perfect pair for me very quickly. I can't say enough nice things about this store!

I just bought some new platform converse at around 3:00-3:30 today, August 15. Whoever the two people working in there were so kind and fun to hangout with during the short time I was in there trying on shoes.
I was really impressed with them. I don’t usually write reviews, but I felt like I should!
Thanks to whoever they were! You made my day better:)

Took my daughter here because she wanted a pair of Heelys. I had called ahead and spoke with Matt who told me that they had a pair in. When we arrived they sure did and he remembered talking with me on the phone. My daughter is very happy with the shoes.

I went to Journey’s in HTC on V-Day with my girlfriend. We were just browsing, and we noticed there was only 1 employee present. She was working with others, while we browsed. When we got her attention, she was nothing short of phenomenal!! She was so sweet, pleasant, and amiable. She worked hard to find me a pair of New Balances that I liked, because the first 2 I picked didn’t have my size. She hooked me up with a pair I hadn’t even noticed, and I loved them! I didn’t catch her name, but she was the manager I believe. She’s amazing. I work in retail as a store manager myself, and I really respected her attitude. I wish her all the best!

Absolutely love Rayan. She is super sweet, attentive and knowledgeable. She is such a great person for customer service overall. She had a professional appearance and personality.

Gotten shoes for both kids here. Staff is always nice and helpful

Awesome place

Nice store super nice staff. A little pricey for me.

Did not greet us upon entering nor did they speak once we were inside or ask if we needed help, or if we were looking for anything specific. They were all sitting/standing at counter. We spoke first then was asked “what’s up”.
Refunded items. The process was simple and quick. Tasha was nice and polite during the transaction. Maybe be a bit more kind and engaging with customers.

I bought my daughter turquoise crocs on Saturday and I just opened the box and i have ONE damn shoe !!!!!