TCF Bank

I have gone in there multiple times and all the cashiers and the managers are really cooperative and helpful. They seem to know most of the clients by name and even when persons ahead of me are being dealt with I see nothing but professionalism. I have stood in line listening to staff being nothing but patient & understanding which is different than other banks I had patronized in the past. The manager (Ms. Miller) even recognizes me!

They are wonderful in terms of customer service based off my experience. I cannot of course speak for others that may have had bad experiences. That is the only aspect for which I have experienced because I literally stay inside for a total of five minutes whenever i stop by. So my views may be limited. One thing i do wish they had was a number so i could contact them directly instead of getting a number that directs you to the TCF database.

Best bank in America! The staff are great and so helpful! I have been going to this bank for years. They are awesome in so many ways. I have been to other banks, different corporations, as well, and this TCF bank is the best!

all the clerks are really friendly the manager knows us by name and are very prompt and accurate with our banking needs

best bank in USA

The staff are very helpful and try to get you in and out quickly.

I personally bank here and someone close to me told me they are suspending their account due to depositing checks? I mean that’s what businesses do..either way, there’s a certain teller giving people problems and not the whole staff.

You can do some things in the drive thru one day and the teller tells you you can't the next. Also gave me grief over name changes after I got married even tho my name had changed in the system the day before. Other branches are much more consistent with their rules and regulations than this branch. I'll drive 20 minutes to westlands brnch instead of dealing with the people and their inconsistency here

Says open till 2pm Christmas eve and you are not.. Another customer said she called and was told you were open till 2pm and you are not. This is Rude, we drove all the way here in this crazy holiday traffic for nothing.

Terrible bank. Their systems don't work and their help desk is useless. I have been trying to get a logon for over a week and now the most recent error is that they are trying to verify the my identity with phone number which does not exist and should have been overwritten. I have wasted over a week