AutoZone Auto Parts

Brent at AutoZone in Ithaca NY went above and beyond to help me solve a couple really critical issues with my 2014 Honda Civic. Big guy with killer tatts. He's like the best dude I've encountered anywhere recently. Old school service and incredibly knowledgeable! Give this man a raise!

Had a wonderful experience with Brent. I was having issues with my check engine light and he came out and checked the code. I then went inside to look for a wrench to change something on the motor and he offered to let me use one of his personal socket wrenches so I didn’t have to spend money on a new one. He didn’t stop there, he helped tighten a bolt and made sure my battery was hooked up correctly as well. 10/10 experience!

Brent G. provided the best customer service experience ever!! He spent a lot of time and effort into helping me find the correct wiper blades for my car, and even helped me install them! He is also a mechanic, so he is more knowledgeable than most. I would have been so lost without Brent’s help, and I’ll definitely be coming back here for all my future auto needs. Somebody give this man a promotion!!

Shawna at the Elmira rd, Ithaca location was super helpful and went above and beyond. She installed my new car battery and checked if there may be another issue going on. Thank you so much!!!

My car needed coolant and Brent was very helpful! I had no idea how to fill the coolant (I would’ve put it in the wrong part of the engine without him) and he was so helpful! He also does mobile repair work if needed. 10/10!

There's everything you need here, and the employees are helpful. Each aisle is labeled so you can easily find what you're looking for. Reasonable prices, also there's a rewards account you can sign up for that can help you earn various benefits for future purchases, I recommend signing up.

Ed and Mike are Amazing! They care about their customers and their community. Today, they showed compassion and care for my daughter, who needed help with her car. Not only did they help - they solved the problems and connected her with the right people. Thank you! Best Service ever.

Had a Great experience, I came in with a broken tail a team member named Bret helped me find the right bulb & Install it. Dude was very respectful & helped me in a timely manner

Greatest experience Brentt helped me find where my oil was leaking from and also helped me find the correct oil and caps I needed for my engine great customer service. And excellent help I got exactly what I needed to get the job done 10/10

Needing help at autozone in ithaca was easy when Brent G who was very knowledgeable and helpful is there. Eager to help find the problem and knowing how to get it fixed. I will absolutely spread the word and refer people to him. Thank you for being an old fashioned man and wanting to help Brent G

Amazing customer service, we had a couple of questions regarding how to fix a scratch and Brent walked us through the steps of how to, while finding the right materials for us, highly recommend

Ed was fantastic! He helped me get peace of mind when the engine lights came on before my 7 hrs. Drive to Ma. His kindness and care of assurance that my car was ok to drive made me feel less anxious about the trek.
I wish there were more people like Ed in the world!

Brent and Maddie were awesome and went above and beyond to help me! Amazing amazing service

Brent G at the Ithaca AutoZone was extremely helpful!! He was able to tell me what was wrong with my car and fixed it for no extra charge I highly recommend

Friendly staff and easy to work with. They are knowledgeable and vary helpful. They gave me the information i needed and got me the right parts the first time. Highly recommended place to go for parts and accessories.

Just popped in to get my battery and alternator tested and Brent G was amazing! Turns out it was my battery, he got me the best price AND put it in
For me. Brent was knowledgeable and very nice. Great experience!

Elmira Rd Ithaca NY
Stopped down bc I needed help replacing one of my headlights. Derrick was great, he came out to my car, helped me figure out the issue with why it wasn't working, helped me replace the bulb and even took the garbage for me. He was helpful, knowledgeable and very friendly. Definitely recommend AutoZone over Advanced. Thank you again Derrick.

Young lady employee graciously replaced a car key battery for us and helped us continue on our trip. Grateful for her care and customer service.

The manager, Mike is an absolute gem! He went way above and beyond to help us and we couldn't be more grateful. Outstanding service and compassion. Auto Zone is lucky to have him as a leader.

Mike, the store manager was incredibly helpful & genuinely friendly.
He went out of his way to help me get everything I needed & he explained everything along the way. I will 100% continue to go to Ithaca autozone!
Thanks again Mike 😁