Groveport Ace Hardware

Wow I went to Home Depot and Lowe’s they only had what I was looked for online but ace hardware had it immediately and Jess was excellent professional and polite.

I visited this location for the first time today. I had to get a vacuum belt. As we walked in the store, we were immediately greeted by Brian, who quickly assisted us with a smile! Great customer service goes a long way and is harder to come by at larger stores. I’ll definitely be back!

I called in looking for a product I'm really having trouble finding anywhere locally or online for a good price without high shipping costs. Elaine (or possibly Alana/Elaina?) answered and was so polite and so helpful, she helped me find another brand that is still for organic gardening and safe for my trees. She was so patient and helpful even though she wasn't experienced in these products either. I greatly appreciate her help and she's an awesome example of great customer service! Thank you Elaine(Alana?Elaina? Sorry, terrible at remembering names.) I really appreciate your time and help today.

Always a pleasant experience shopping here. Never have to search for someone to assist me or answer questions.

I love buying any items for my home at Groveport ACE Hardware! The employees always know where everything is in their store. They are happy to help you & take you to the item that you need. They will even carry it out to your car if needed... of course after you pay for it, lol! They also dont hassle you if you need to return anything. Happy customer 😊 Reese

First time here, customer service is amazing. I felt like a long time customer. Went above any hardware store I've been too and made sure I had a comfortable strap.

There slogan holds to be true. Groveport Ace Hardware has very knowledgeable people. More importantly they make you feel welcomed and appreciated. Such a friendly staff

This is a great hardware store. Reminds me of the old days where there's always someone being very helpful and very knowledgeable for whatever your concern was.

Zach over there really knows his stuff. Dave will always do a great job on your small motors. Really went the extra mile on my John Deere chain saw and then my Stihl saw!

I have never had more of an amazing experience than when I visited this store. The lady behind the counter was far beyond helpful to direct me to the right isle and then in that isle I found a nice man who seemed like his job was to help only me. Amazing experience and time. I NEVER leave reviews for anything but I had such a positive experience here that I HAD to write about it.

Great customer service. You can always find what you want. You will always be waited on.

Love this hardware store. I needed 6 items and as I entered the store, Evan asked if he could help. I rattled off the list. He kindly showed me where all the items were without having me to repeat my list. He asked if there was any other items and then rang everything up. When was the last time you went into a big box store with that kind of service? Even was super helpful!

Ordered a gutter cleaning tool that was supposed to arrive on the day it was gonna rain. They delivered it early now I can clean the gutters before it rains. Appreciate it! And the price was better than anywhere else 👍

Excellent small town location with knowledgeable & caring staff. Surprisingly their prices are very competitive to the area Box stores.

Just a phenomenal little hardware shop stuffed with as much as they can. You can use their app and get things sent their quickly also.

One of the handymen that works with Ace came out and helped with a hot water tank issue (We had no hot water) we were experiencing. We had been going around and around for 21 days with Choice Home Warranty. They kept scheduling people that either came out and assessed the problem and then never came back or just never showed at all after confirming the appt. Ace came out and took care of the problem in a matter of hours. We originally told Ace that we were going to get a new hot water tank and did purchase it through them. The handyman came out and said let me take a look, I’d like to save you some money if a can. He determined that the tank itself was in good condition and that the cupling was bad. He cleaned the tank, replaced the cupling, and even taped up an area that could have been leaking carbon monoxide. Ace took the purchased tank back and immediately refunded the cost. We are so grateful for Ace and for Todd who came out and took care of the problem for us. We now have hot water again after 21 days of having cold water only and 21 days of stress caused by Choice Home Warranty.
Ace is definitely the place!!!
Pam and Verla
Groveport, Ohio

What a refreshing change from my local big box hardware store. The staff here are so friendly, knowledgeable, and helpful. I was accustomed to going into my local big box hardware store and never finding anybody to help me or when I did find somebody they became agitated with my questions or didn't know how to answer them. If they don't have something on hand they will even make phone calls to other suppliers to help you find your item. Even if the price on something might be a little bit higher to me it is completely worth it because of the help and positive experience that they provided.

Neat store. Loads of items.

Not only the cleanest ACE I’ve been to but the staff was helpful and friendly. Thanks for having the part I needed to get my A/C up and running in the middle of summer! Saving me a ton of $$$ (and from the heat).

This Ace has a really small town feel to it, the employees are very helpful and knowledgeable. Highly recommend!